Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,118 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,118 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 25th January 2026

Debbie Sweeney

Justmylook 5 star review on 19th January 2026

Russel Dsouza

Justmylook 5 star review on 18th January 2026

Madeline Goode-Marshall

Elaine Boyer

2248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly and a lovely perfume Ineill use them again.”

Helpful Report

Posted 3 weeks ago

“Absolutely recommend this shop they delivered my items within a day well packaged arrived perfectly. Products all good value reasonably priced great variety of products to choose from.”

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Posted 3 weeks ago

“I’ve not received my next day delivery order & have heard nothing from customer service. Very unhappy”

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Posted 3 weeks ago

“I placed an order before Christmas and the website clearly stated order now before Christmas to receive your order before Christmas so I did and my Christmas present didn’t arrive till 27th of December and just my look are now blaming the Post office for the delay. Don’t promise something you cannot achieve. So poor and still waiting a response back from your staff members regarding my order. Wouldn’t recommend this company anymore.”

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Posted 3 weeks ago

“Iv not received my hair straightener yet”

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Posted 3 weeks ago

“I would highly recommend just my look to friends and family. I placed an order at the busiest time of the year and it was dispatched and delivered within 24hrs. The item was as described on the website and my granddaughter is delighted with the item.”

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Posted 3 weeks ago

“Excellent service and fast delivery”

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Posted 3 weeks ago

“Absolutely amazing offers next day delivery was amazing , the only downfall was that the delivery company just left it on the doorstep and the parcel was stolen. Absolutely devastated DPD left it on door step parcel was stolen”

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Posted 3 weeks ago

“Always cheaper and lots of choices”

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Posted 3 weeks ago

“The product has not been delivered. At the time of ordering, I was promised next-day delivery. However, 13 days have passed, and I still have not received the item. I have been in ongoing communication with the seller, but despite multiple messages, there has been no resolution and no clear delivery date provided. Overall, this has been a disappointing experience due to the failure to meet the stated delivery terms and the lack of effective follow-up.”

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Posted 3 weeks ago

“Good communcation Great products Fast shipping”

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Posted 3 weeks ago

“Very good real products for a good price overall enjoyed purchasing from just my look would highly recommend”

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Posted 3 weeks ago

“Excellent - online purchase excellent. Delivered on time. Thank you”

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Posted 3 weeks ago

“I have used them twice and I can't complain! Products arrived promptly, well packaged. I will use them again as long as the pricing and customer service remains competitive. Thank you!”

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Posted 3 weeks ago

“To be honest, I was a little sceptical about this site. It's the first time I've used it and the prices were incredible. Ordered on 23rd December and it was delivered on Christmas Eve. Everything arrived in quick time and I was extremely happy with the products and all aspects of the service. This will be my new go to for mens and womens fragrances. Will definitely be back for more.”

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Posted 3 weeks ago

“I recommend it to everyone”

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Posted 3 weeks ago

“Deliver came quicker than anticipated”

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Posted 3 weeks ago

“Kirke is fantastic but la male elxir lasts for 1 or 2 hours”

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Posted 3 weeks ago

“Package came with contents damaged. Sent mail to highlight issue and have had reply from the AI agent,still waiting on human agent to reply. (Christmas period so assuming it will come after Xmas). Price was good, delivery was quick so will gladly update review when issue is resolved”

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Posted 3 weeks ago

“Excellent delivery everything”

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Posted 3 weeks ago

Justmylook is rated 4.6 based on 101,118 reviews