Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 102,993 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 102,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 20th April 2026

Michael O’Mahoney

Justmylook 5 star review on 19th April 2026

Mahdiah Romin

Bethany Stewart

Diane Cheney

Paris Lessiter

2327

Anonymous

Anonymous // 01/01/2019

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“Both perfumes did not last suspect fake didnt want to know when I stayed how dissapointed I was.”

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Posted 1 month ago

Hello, Thank you for your review. We can confirm all items are genuine as labelled. Justmylook x

Posted 3 weeks ago

“Easy to use website, quick delivery. Lovely products on the website. I'm very pleased with my purchase.”

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Posted 1 month ago

“Good quality and fast delivery”

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Posted 1 month ago

“Terrific prices and good delivery time. Thank you”

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Posted 1 month ago

“My perfume arrived so quickly I was amazed. It came in bomb proof packaging which was much appreciated as purchases from other retailers have arrived in unusable pieces. All round a great experience.”

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Posted 1 month ago

“Brilliant fast service”

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Posted 1 month ago

“Just my look delivers quickly, has a great supply of products which, more importantly, are competitively priced.”

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Posted 1 month ago

“Great products. Good service 👍”

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Posted 1 month ago

“Placed an order and it stated 48hr tracked delivery Tracking showed in transit several days after delivery date with no further updates . Contacted Justmylook and they said they would raise issue with Royal Mail and it would take 2-3 weeks !!!! Totally unsatisfactory, no offer to replace or refund I am still waiting and they did not answer my last message to them”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. We can see the relevant department are working to resolve this for you. Justmylook x

Posted 3 weeks ago

“No definite record on tracking which made me very nervous as a first time user of your site, just arrived. And packing was ripped by knife looked like down through bubble wrap.”

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Posted 1 month ago

“Really happy with my products that arrived promptly and in perfect condition”

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Posted 1 month ago

“Good company and quick delivery”

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Posted 1 month ago

“Great price, fast delivery, great product.”

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Posted 1 month ago

“Ahead of my game! buying this for my best mates 50th., what can you buy an Italian who has everything ., well justlikemylook has it all! like the Mont Blanc Explorer everyone’s talking about”

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Posted 1 month ago

“I got some products from the site is cheaper is fast thank you all perfect”

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Posted 1 month ago

“I like Justmylook for range of products at discounted prices. Also good brands available. It’s become my “go to” website when replacing toiletries.”

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Posted 1 month ago

“Perfect items, fast delivery”

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Posted 1 month ago

“Sent me the wrong order. The portal to generate a returns label does not let you continue. Customer service couldn't care less. They still have my money (I spent a lot) and I'm stuck with washing up liquid that I did not order. Avoid like the plague.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. We can see our customer care team created a label for you to return this. Justmylook x

Posted 3 weeks ago

“Lovely perfume, sweet scent and great for a day fragrance - or so my wife tells me. 🤣 The product was exactly as ordered and was sent securely packaged and thus arrived in perfect condition. Delivery options were plentiful and the process of ordering was simple and straightforward. One thing to mention - I requested and paid for a 24hr service via Royal Mail to be delivered to a business address which closed at 5pm. The delivery was attempted at 6:40pm and so was unfortunately undeliveable. This could have been avoided if there were an option to add delivery notes or options either on the order (checkout) or when passed over to SHOP or on Royal Mail tracking. None offered the option. That said, JustMyLook did a fantastic all round service and i would certainly use them again. Many thanks”

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Posted 1 month ago

“Item very well packaged and arrived promptly. Good communication, excellent seller.”

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Posted 1 month ago

Justmylook is rated 4.6 based on 102,993 reviews