Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 105,566 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 105,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 13th September 2026

2706

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product for my hair, takes out the frizz”

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Posted 1 month ago

“Not had delivery yet, so can't comment on the product. But they have my money so pretty poor really”

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Posted 1 month ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 1 month ago

“My parcel was not delivered and was being returned to you on the 23rd. This is now 11 days. Your WhatsApp chat just repeats you will let me know. There is clearly an issue. You have taken my money. No further help offered.”

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Posted 1 month ago

Hello, Thanks for your review. As per your tracking, your order is being returned due to an incorrect address. Once your parcel is delivered back to us the tracking history should update to Delivered by Cleckheaton DO. We will be in touch to further advise once we are in receipt of your parcel. Justmylook x

Posted 1 month ago

“Ordered a hard-to-find perfume - received in exellent condition and quicker than expected. Thank you.”

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Posted 1 month ago

“Great communication with a request I had , quick postage, will definitely recommend justmylook to anyone and will use this website again”

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Posted 1 month ago

“Great price and speedy delivery. Very happy customer. Thank you”

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Posted 1 month ago

“Really pleased with the service this company offers and this is my second order with them. Very prompt and very straightforward to buy from so thank you very much!”

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Posted 1 month ago

“As described”

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Posted 1 month ago

“Quick easy to use service very reasonably priced”

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Posted 1 month ago

“reasonable price”

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Posted 1 month ago

“Good range of products and even better that one of my favourite perfumes and matching body lotion were available at reasonable prices. Delivery was very quick and easy.”

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Posted 1 month ago

“GREAT COMPETATIVE PRICES NO COMPLAINTS AFTER A YEAR OF CONTINUED ORDERS”

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Posted 1 month ago

“Excelente, super recomendo”

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Posted 1 month ago

“Delivery was swift and my item arrived intact.”

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Posted 1 month ago

“I bought a perfume and it appeared to be fake because it was very weak. They give you the option to escalate the complaint, but they will never refund or find an appropriate resolution. They’re going to tell you they cannot refund or give a suitable resolution because you tested the perfume, knowing full well that if we don’t test it - we won’t know that the perfume is fake.”

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Posted 1 month ago

Hello, Thanks for your review. We can confirm that all products are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 1 month ago

“Good price and quick delivery”

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Posted 1 month ago

“On the odd occasion that I buy certain products online I can't fault Justmylook. Their prices are great (on the products in personally require). The delivery is always prompt and reliable and top quality products too. 👍”

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Posted 1 month ago

“Great prices, great service and fast delivery. Perfect for grabbing those early Xmas pressies 😃”

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Posted 1 month ago

“It was a very nice experience shopping with Justmylook. The prices were great and the delivery was awesome. Definitely recommend!!”

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Posted 1 month ago

“I received my item, but it wasn’t what I ordered, it was for a birthday gift. The issue was sorted and I received a full refund, but was stressful because I had to repurchase the item at the last minute.”

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Posted 1 month ago

Justmylook is rated 4.6 based on 105,566 reviews