Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,122 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 2nd July 2026

Lorida Asllani

Justmylook 5 star review on 28th June 2026

Anonymous

Justmylook 5 star review on 14th June 2026

Nicole Henderson

2441

Anonymous

Anonymous // 01/01/2019

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“Absolutely fabulous customer service. I had a problem with my order but this was dealt with so quickly and it has now been received. I would highly recommend Justmylook”

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Posted 4 months ago

“Amazingly fast delivery, this was half price to anywhere else I could find, would definitely check out this place before buying elsewhere.”

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Posted 4 months ago

“As always, after order was placed my parcel arrived in one week. The original products are packed very secure in thick bubble foil :) I recommend justmylook 100%”

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Posted 4 months ago

“Excellent service, great price, quick delivery, highly recommend.”

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Posted 4 months ago

“I Haven’t receive my order yet, The Dpd send me an email saying this “We’re expecting your Just My Look parcel. We'll be in touch when we have it and it's out for delivery” it’s been more than two weeks i guess still waiting to get my stuffs.”

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Posted 4 months ago

Hello, Thanks for your review. We are sorry to hear that. We can see that our customer care team has reached out and offered to resend or refund your order to avoid any further delays. Sincere apologies for the inconvenience caused. Justmylook x

Posted 3 months ago

“Quick delivery easy to navigate, variety of products and good quality and value for money.”

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Posted 4 months ago

“Disappointed that the colour was not correct even though the packaging was right. I have the product at home and the colour in the tube is different, really Disappointed as once opened it cant be returned so I will not be using this site again im afraid”

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Posted 4 months ago

Hello, Thanks for your review. We are sorry to hear that. Please email customerservices@justmylook.com, and we will work to resolve this for you. Justmylook x

Posted 3 months ago

“Fast delivery and great prices”

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Posted 4 months ago

“Order never arrived, have been chasing refund for over a week now”

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Posted 4 months ago

Hello, Thanks for your review. We are sorry to hear that. We can see that our customer care team has reached out and issued a refund as per your request. Sincere apologies for the inconvenience caused. Justmylook x

Posted 3 months ago

“Always my go to company for premium products at great prices with super quick delivery.”

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Posted 4 months ago

“Good price and speedy delivery.”

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Posted 4 months ago

“Hi. I still haven't received my order. Royal Mail did deliver to the wrong address. If is possible can you contact them please as i did and didn't have clear answer. If is possible can i have a refund please. Sincerely, Marzanna Blaszkowska.”

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Posted 4 months ago

Hello, Thanks for your review. We are sorry to hear that. Please email customerservices@justmylook.com, and we will work to resolve this for you. Justmylook x

Posted 3 months ago

“Happy with my products would buy again!”

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Posted 4 months ago

“Always enjoy browsing justmylook, there's a good variety of quality products and companies to choose from with lots of special offers too!”

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Posted 4 months ago

“Excellent service, price and packaging!”

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Posted 4 months ago

“Excellent hair care products and price. Deliver was spot on. All well package . Thanks”

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Posted 4 months ago

“Clinique Happy perfume excellent value for money and posted really quickly.”

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Posted 4 months ago

“Product was quick to arrive and nicely packaged was not in when package arrived but it was on time thankyou.”

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Posted 4 months ago

“Great service. Good communication & fast delivery. Product (Diva straighteners) is fab. Thank you ☺️”

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Posted 4 months ago

“I bought some hair care products in decent prices. The shipping process was very smooth and speedy.”

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Posted 4 months ago

Justmylook is rated 4.6 based on 104,122 reviews