Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,158 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,158 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 16th October 2026

2718

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product Reliable company”

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Posted 4 months ago

“Good value products”

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Posted 4 months ago

“Half the price of the high street so very happy with that. The only reason I haven't given 5 stars is because delivery took several days over the 48 hours quoted”

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Posted 4 months ago

“I never received my parcel after it said it had been delivered”

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Posted 4 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 3 months ago

“Ordered lots of items from this site great prices ,great packaging Good delivery service from Royal Mail as you can track and get updates Recommended to family & friends”

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Posted 4 months ago

“Prompt service and nice perfume”

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Posted 4 months ago

“Excelente, envío super rápido y productos originales, lo que recomiendo ❤️🫶🏻”

Justmylook 5 star review on 16th June 2026

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Posted 4 months ago

“Received an order with missing items and it’s very very to get it resolved, repeatedly passed around from WhatsApp to email after multiple messages”

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Posted 4 months ago

Hello, Thanks for your review. We can confirm your order left our warehouse in full. Justmylook x

Posted 3 months ago

“Excellent condition well done. Excellent customer service well done guys thanks again for everything”

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Posted 4 months ago

“There is an amazing selection of products, including Kbeauty! Prices are fair and often better than elsewhere online. The dispatch and delivery can take a longer than expected (10 days), but overall great website.”

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Posted 4 months ago

“Excellent service, great packaging, will order again.Thank you for everythinng.”

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Posted 4 months ago

“Fast delivery”

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Posted 4 months ago

“Quick delivery and great products”

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Posted 4 months ago

“Bought perfume here at a vastly cheaper price than on the high street. There was a good choice but I knew what I was looking for so went straight for that. The item was received within a week and was very well packaged as it was glass”

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Posted 4 months ago

“Good quality products ,fast delivery.Happy customer.”

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Posted 4 months ago

“Rachel from customer service was extremely unhelpful - will not be shopping with you again.”

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Posted 4 months ago

Hello, Thanks for your review. We confirmed that the hygiene sealed cable twist tie had been removed and resealed during review, which suggests signs of use and prevents us from accepting the return. Justmylook x

Posted 3 months ago

“Item was as described, beautiful scent”

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Posted 4 months ago

“Love shopping justmylook Great products and service”

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Posted 4 months ago

“I've been ordering quite a few products from Justmylook lately, and have been happy with prices, packaging and delivery times, and mostly the quality of the items.”

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Posted 4 months ago

“You guys are really . My staff was not delivered you have refused to respond eventhougg you know that it is missing”

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Posted 4 months ago

Hello, Thanks for your review. We can see our customer care team has raised an investigation with the relevant team. Justmylook x

Posted 3 months ago

Justmylook is rated 4.6 based on 106,158 reviews