Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,037 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 19th January 2026

Russel Dsouza

Justmylook 5 star review on 18th January 2026

Madeline Goode-Marshall

Elaine Boyer

Angi Shaffi

2247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and fast delivery”

Helpful Report

Posted 1 week ago

“Horrible company with horrible customer service. Ordered a package like 3 weeks ago still hasn’t come, contacted customer care, furthest I got was Ai responses. I’ve sent dozens of emails so I doubt they don’t see it. Requested refund on the 6th of January, no reaponse. Horrible do not recommend.”

Helpful Report

Posted 1 week ago

“I cancelled my order within 10 mins of placing it ..insult to injury was meant to be next day and didn't arrive for a week, to top it off to return I had to pay postage. I did get a chain reply from customer service to my email re cancellation, that clearly stated my order number, only to be asked what my order number was before they would investigate. Shambolic at best. Will never recommend, and will never order again.”

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Posted 1 week ago

“All good good company always delived on time”

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Posted 1 week ago

“Brilliant value, fast delivery, will be recommending to friends and using again!”

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Posted 1 week ago

“great prices, good communication throughout, speedy delivery...willl be back again”

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Posted 1 week ago

“Completely satisfied 😊”

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Posted 1 week ago

“Although there were delays in delivery, the shaver works well and I’m satisfied so far with it.”

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Posted 1 week ago

“This is a very important”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“I am happy with the service and the products I ordered. Delivery was relatively fast considering peak season. I order from justmylook regularly and the products are always packed securely and the prices are amazing! I'll be coming back ❤️”

Helpful Report

Posted 1 week ago

“Great price and service, we will definitely be back”

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Posted 1 week ago

“Delivery too slow, wouldn't use again despite being a slightly lower price than buying the products elsewhere”

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Posted 1 week ago

“Ordered on the 27/12 two shampoos and still waiting to receive them. The customer service wasn’t of any help and kept sending generic emails every time I asked where is my order. It’s not worth ordering for most items.”

Helpful Report

Posted 1 week ago

“Extremely poor customer service. One of the lipsticks I ordered was missing - I received the empty box. It’s been 11 days since I reported this to customer service and am yet to receive a resolution, very annoying.”

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Posted 1 week ago

“This is my second order from just my look and i am very impressed. Package arrived not too late and i was pleasantly surprised of how it was packed with care.”

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Posted 1 week ago

“Hi there I ordered something on Dec 28th and it still has not arrived”

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Posted 1 week ago

“Received my parcel with 1 item missing. .no response from JML”

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Posted 1 week ago

“Extensive catalogue of products, easy website to use and quick deliveries”

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Posted 1 week ago

“Item arrived as expected.”

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Posted 1 week ago

Justmylook is rated 4.6 based on 101,037 reviews