Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 102,607 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 102,607 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 12th April 2026

2276

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fair and competitive prices - delivery options good and received order in less than 3 days! Very efficient!”

Helpful Report

Posted 2 weeks ago

“How are you supposed to write a review for products you're mother never received for mother's day gift??? They still haven't received the delivery. Are you actually serious FFS!”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We can see our customer care team are working to resolve this for you. Justmylook x

Posted 5 days ago

“My favourite shop .Perfect”

Helpful Report

Posted 3 weeks ago

“I'm happy with the hairdryer. Reasonably priced and defuser attachment works well.”

Helpful Report

Posted 3 weeks ago

“I have been using Justmylook for a year or so buying perfumes as I find their prices to be amongst the best. The packaging is absolutely bulletproof. Rest assured, the postman could kick the package around the garden and the product inside would be untouched. Excellent service all round.”

Helpful Report

Posted 3 weeks ago

“ordered a perfume gift set and only received a perfume requested refunded and customer service did nothing to help …”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 4 days ago

“Great website and great prices. Always receive my parcels on time and in good condition.”

Helpful Report

Posted 3 weeks ago

“Fast delivery and good communication with team”

Helpful Report

Posted 3 weeks ago

“Good choice of products and prices are normally lower than other places”

Helpful Report

Posted 3 weeks ago

“Good product and quick delivery”

Helpful Report

Posted 3 weeks ago

“Always been good when ordered, never had any issues”

Helpful Report

Posted 3 weeks ago

“Received a previously sold item which had been opened and possibly used. Returned it and was not given a refund, instead they returned item back to me saying they check items before sending them out - which inferred I was at fault ! Indeed I was not as the item was NOT SEALED when I received it. A HUGE amount of money wasted for something which was not my fault. My advice, buy elsewhere. His is not an ethical company who put Customer Service high on their list !!”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your review. We are unable to accept a return or issue a refund for any beauty or personal care item that has been opened, unsealed, or used. This firm policy ensures the integrity and hygiene of our stock for all customers. Justmylook x

Posted 4 days ago

“As always fast , well wrapped delivery”

Helpful Report

Posted 3 weeks ago

“Excellent service, easy to use ordering. Great products at really good prices.”

Helpful Report

Posted 3 weeks ago

“Order never arrived and they refused to give me a refund. Absolutely shocking will never use again”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your review. We can see the relevant department are working to resolve this for you. Justmylook x

Posted 4 days ago

“Superb service, the set was amazing and the price unbelievable. Thank you!”

Helpful Report

Posted 3 weeks ago

“Daughter is extremely happy with the hair straightener. Best price was at justmylook. Over 50% cheaper! Brilliant cheers.”

Helpful Report

Posted 3 weeks ago

“Very pleased with the products”

Helpful Report

Posted 3 weeks ago

“Really good value for money and fast delivery too. My only criticism would be the large amount of unecessary plastic bubblewrap in the packaging.”

Helpful Report

Posted 3 weeks ago

“Great service, postage timely and products are very competitively priced.”

Helpful Report

Posted 3 weeks ago

Justmylook is rated 4.6 based on 102,607 reviews