Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,014 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 24th June 2026

2437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased 2 products for my wife at her request. Priced very competitively and delivered as notified. Very satisfied”

Helpful Report

Posted 3 months ago

“Both perfumes did not last suspect fake didnt want to know when I stayed how dissapointed I was.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. We can confirm all items are genuine as labelled. Justmylook x

Posted 2 months ago

“Easy to use website, quick delivery. Lovely products on the website. I'm very pleased with my purchase.”

Helpful Report

Posted 3 months ago

“Good quality and fast delivery”

Helpful Report

Posted 3 months ago

“Terrific prices and good delivery time. Thank you”

Helpful Report

Posted 3 months ago

“My perfume arrived so quickly I was amazed. It came in bomb proof packaging which was much appreciated as purchases from other retailers have arrived in unusable pieces. All round a great experience.”

Helpful Report

Posted 3 months ago

“Brilliant fast service”

Helpful Report

Posted 3 months ago

“Just my look delivers quickly, has a great supply of products which, more importantly, are competitively priced.”

Helpful Report

Posted 3 months ago

“Great products. Good service 👍”

Helpful Report

Posted 3 months ago

“Placed an order and it stated 48hr tracked delivery Tracking showed in transit several days after delivery date with no further updates . Contacted Justmylook and they said they would raise issue with Royal Mail and it would take 2-3 weeks !!!! Totally unsatisfactory, no offer to replace or refund I am still waiting and they did not answer my last message to them”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. We can see the relevant department are working to resolve this for you. Justmylook x

Posted 2 months ago

“No definite record on tracking which made me very nervous as a first time user of your site, just arrived. And packing was ripped by knife looked like down through bubble wrap.”

Helpful Report

Posted 3 months ago

“Really happy with my products that arrived promptly and in perfect condition”

Helpful Report

Posted 3 months ago

“Good company and quick delivery”

Helpful Report

Posted 3 months ago

“Great price, fast delivery, great product.”

Helpful Report

Posted 3 months ago

“Ahead of my game! buying this for my best mates 50th., what can you buy an Italian who has everything ., well justlikemylook has it all! like the Mont Blanc Explorer everyone’s talking about”

Helpful Report

Posted 3 months ago

“I got some products from the site is cheaper is fast thank you all perfect”

Helpful Report

Posted 3 months ago

“I like Justmylook for range of products at discounted prices. Also good brands available. It’s become my “go to” website when replacing toiletries.”

Helpful Report

Posted 3 months ago

“Perfect items, fast delivery”

Helpful Report

Posted 3 months ago

“Sent me the wrong order. The portal to generate a returns label does not let you continue. Customer service couldn't care less. They still have my money (I spent a lot) and I'm stuck with washing up liquid that I did not order. Avoid like the plague.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. We can see our customer care team created a label for you to return this. Justmylook x

Posted 2 months ago

“Lovely perfume, sweet scent and great for a day fragrance - or so my wife tells me. 🤣 The product was exactly as ordered and was sent securely packaged and thus arrived in perfect condition. Delivery options were plentiful and the process of ordering was simple and straightforward. One thing to mention - I requested and paid for a 24hr service via Royal Mail to be delivered to a business address which closed at 5pm. The delivery was attempted at 6:40pm and so was unfortunately undeliveable. This could have been avoided if there were an option to add delivery notes or options either on the order (checkout) or when passed over to SHOP or on Royal Mail tracking. None offered the option. That said, JustMyLook did a fantastic all round service and i would certainly use them again. Many thanks”

Helpful Report

Posted 3 months ago

Justmylook is rated 4.6 based on 104,014 reviews