Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,323 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,323 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 3rd February 2026

Madeline Goode-Marshall

Elaine Boyer

2248

Anonymous

Anonymous // 01/01/2019

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“Great service and price and packaging was excellent”

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Posted 1 month ago

“This fragrance was a gift for my son. He was very happy with the product and it was exactly the product he wanted.”

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Posted 1 month ago

“Excellent prices. Good range of items. Quick delivery. Will definitely use again”

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Posted 1 month ago

“Good price & quick delivery..”

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Posted 1 month ago

“Fantastic. Speedy postage and quality goods”

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Posted 1 month ago

“I am appalled by my experience. Despite sending proof that I have my parcel was left outside (not delivered inside, to me or a safe place without permission - there is still no resolution. I have had the worst service, not been listened to and have been emailed countless times asking how I like my product. I’ve paid but have nothing. I have asked for a replacement if easier than a refund and you have been so tight that you have not bothered resolving”

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Posted 1 month ago

“The cheapest I could find”

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Posted 1 month ago

“Great value for money. Delivered really promptly. Would definitely use this company again.”

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Posted 1 month ago

“Bought CK gift set as Christmas present- delivered on time - all goid”

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Posted 1 month ago

“Outstanding from ordering to delivery, thank you.”

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Posted 1 month ago

“First time order. Excellent service and very very prompt delivery. Well done!”

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Posted 1 month ago

“Fast delivery, great products for great price”

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Posted 1 month ago

“Great quality and great service”

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Posted 1 month ago

“Greatcservice and fast delivery”

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Posted 1 month ago

“Be cautious with their promotions. I placed an order during a promotion offering a free full-size item when spending over £25. I met the requirements, but the free gift was never included. Customer service later claimed their “policy dictates that all free gifts are strictly subject to availability while stocks last, and unfortunately, the specific gift was out of stock when your order was placed and did not successfully add to your basket.” However, the promotion remained live for at least a week after my purchase. If the gift was already out of stock, why was the promotion still being advertised? Where is your policy then? This raises serious concerns about how many customers may have been misled. When I asked for a replacement item of similar value, this was refused. Instead, I was offered 10% off a future purchase as a “goodwill gesture,” .Goodwill gesture LOL. Will never shop there again.”

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Posted 1 month ago

“Great offers and prices, fantastic range of products, easy shopping experience, and speedy shipping with items well-packer. Can't ask for more! Will definitely be back!”

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Posted 1 month ago

“Excellent company. Excellent customer service too. Highly recommend”

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Posted 1 month ago

“Does not smell like proper joop when sprayed on poor scent of anything”

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Posted 1 month ago

“I’m so happy to the product it’s so good.”

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Posted 1 month ago

“Very bad experience”

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Posted 1 month ago

Justmylook is rated 4.6 based on 101,323 reviews