Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,104 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 28th June 2026

Anonymous

Justmylook 5 star review on 14th June 2026

Nicole Henderson

Hope Manhando

2440

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my order. Lost my parcel sadly”

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Posted 3 months ago

“Great price and quick delivery. Will certainly buy from Justmylook again.”

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Posted 3 months ago

“I ordered 3 items, only 2 were in the box. The box was not big enough to accommodate the missing item - a point I made clear but was completely ignored. It appears Just My Look wont accept they ever make mistakes - have a read of other negative comments What followed was appaling customer support and care - I wasted countless hours trying to resolve. In the end I had to escalate to my credit card company to resolve. My advice to anyone buying from them is to video opening the box - in my case I wont ever be buying from them again, no matter how good a price it may appear to be. It was a dreadful experience”

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Posted 3 months ago

“I am very disappointed I did not receive my parcel or a refund. They were unable to resolve the issue.”

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Posted 3 months ago

“Prompt delivery and an excellent product”

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Posted 3 months ago

“Absolutely love JUSTMYLOOK! Usually has my items in stock, if you don't I can get them soon. Great prices which I love, have to watch those pennies!! Items always come well packed and normally arrives in a few days (using standard delivery). I would highly recommend and have done so.”

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Posted 3 months ago

“Fantastic service, prices are very competitive quick delivery”

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Posted 3 months ago

“Excellent service will certainly buy from this company again Thank you !”

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Posted 3 months ago

“Very happy ordering fromthis company. Good web-site and excellent prices. Would not hesitate to recommend”

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Posted 3 months ago

“Easy to order fast delivery and shampoo and conditioner are lovely”

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Posted 3 months ago

“Genuine product at low price”

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Posted 3 months ago

“The products arrived well but the way that they were shipped was very unprofessional, just a lot of bubble wrap in a bundle and into a plastic bag. Didn’t feel safe at all.”

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Posted 3 months ago

Hello, Thanks for your review. Please email customerservices@justmylook.com, and we will work to resolve this for you. Justmylook x

Posted 3 months ago

“Very impressed with the speed my order was processed and delivered”

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Posted 3 months ago

“Nothing negative to say here. Easy to order. Payment taken arrived in a couple of days. All good.!!”

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Posted 3 months ago

“Products look good, service was good and prices are competitive”

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Posted 3 months ago

“Smells amazing and lasts for hours”

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Posted 3 months ago

“Great item. Great price. Will definitely use again. Thank you🥰”

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Posted 3 months ago

“good,cheap,fast”

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Posted 3 months ago

“Easy to order, great product, and excellent value, with speedy delivery, excellent service,”

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Posted 3 months ago

“Bought for my son who was so pleased with the gift set. Great sizes and smell. First time buying from this site and had a very good experience. Recommend.”

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Posted 3 months ago

Justmylook is rated 4.6 based on 104,104 reviews