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Justmylook Reviews

4.6 Rating 95,919 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 95,919 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 4th August 2025
Anonymous
Justmylook 5 star review on 3rd August 2025
Alex Whyle
Justmylook 5 star review on 3rd August 2025
Alex Whyle
Justmylook 5 star review on 3rd August 2025
Alex Whyle
Justmylook 5 star review on 1st August 2025
Carol Wilcox
Justmylook 5 star review on 25th July 2025
Anonymous
Justmylook 5 star review on 23rd July 2025
Spencer Scott
2127
Anonymous
Anonymous  // 01/01/2019
Doesn’t allow us to access the ingredients to the products 😓
Helpful Report
Posted 4 years ago
Ordered a few items. Some where gifts. One was badly damaged all the items had fallen out the bottom and the lid on one was cracked. Took ages emailing back and forth and is hassle to return as I have to print my own return label. So didn’t return in the end. Would order some things but never a present for anyone else. Especially in December. Disappointed
Helpful Report
Posted 4 years ago
Took a while to get here and when it did it was a bit battard
Helpful Report
Posted 4 years ago
Straighteners arrived in a timely manner
Helpful Report
Posted 4 years ago
Appreciate that due to Covid there will be delays however I tried to make contact with just my look on various occasions by email and Instagram as there is no telephone number and no one got back in touch with me... it was only when my item turned up did I get a response which was to tell me item had turned up... not really sure whether I would order again or whether it was just because of the delays of Covid...
Helpful Report
Posted 4 years ago
late delivery but product came fully intact
Helpful Report
Posted 4 years ago
Purchased a bath bomb Santa sack, thought it would be a fantastic stocking filler for my young daughter. Received it and it smelt gorgeous. On the photo attached to the bag the bath bombs looked ace and very Chrismassy, I had a sneak peek and was really disappointed, all the bathbombs were like rejects, no sparkle, no shape, not moulded together properly, pale colours not the bright festive ones on the picture. Absolutly gutted...
Helpful Report
Posted 4 years ago
This is the second time I’ve bought from JML (and the second time during a lockdown). The products were received in time and well packaged. My only issue is that the tracking details are never provided unless you contact customer service to ask for them. Otherwise, I’d probably buy again. Their prices are competitive.
Helpful Report
Posted 4 years ago
Great product, delivery just took too long
Helpful Report
Posted 4 years ago
The product arrived in good time. Unfortunately, despite the bottle having a lock on the trigger, this was not applied and the trigger was depressed within the bubble wrap, making the whole thing very wet on opening.
Helpful Report
Posted 4 years ago
Have emailed about a broken bottle received and had no reply. Customer service isn't good
Helpful Report
Posted 4 years ago
Havent received items as of yet!
Helpful Report
Posted 4 years ago
It’s a gift but sure will love it
Helpful Report
Posted 4 years ago
Brilliant product
Helpful Report
Posted 4 years ago
Order came through in good time. Was a little disappointed that the box was damaged, and this would have been prior to posting, as there was plenty of bubble wrap around my order to protect it.
Helpful Report
Posted 4 years ago
No problems with ordering or delivery but packaged terribly in a thin plastic bag. Box is squashed and can no longer give as a gift. Lucky the glass bottle didn’t break
Helpful Report
Posted 4 years ago
Some items were missing , how do I contact you when the email is no reply
Helpful Report
Posted 4 years ago
Although item was well priced, box was damaged, although didn't affect items inside, made the gift look shabby. emailed but still awaiting reply,
Helpful Report
Posted 4 years ago
Good choice of products, arrived fairly quickly. My only bugbear is that when I went to pay with Apple Pay, it reverted my delivery address to my billing address, without warning. I emailed Justmylook immediately but did not get a reply until a few days later, after the product had been dispatched. As I am on a work placement very far from home, it has been exceptionally frustrating having to get the product over to me in my current location.
Helpful Report
Posted 4 years ago
Was disappointed I had to put them in bags and number them but nice stuff in it
Helpful Report
Posted 4 years ago
Justmylook is rated 4.6 based on 95,919 reviews