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Justmylook Reviews

4.6 Rating 95,921 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 95,921 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 4th August 2025
Anonymous
Justmylook 5 star review on 3rd August 2025
Alex Whyle
Justmylook 5 star review on 3rd August 2025
Alex Whyle
Justmylook 5 star review on 3rd August 2025
Alex Whyle
Justmylook 5 star review on 1st August 2025
Carol Wilcox
Justmylook 5 star review on 25th July 2025
Anonymous
Justmylook 5 star review on 23rd July 2025
Spencer Scott
2127
Anonymous
Anonymous  // 01/01/2019
There was confusion with dispatch dates and a product I expected to receive on the Saturday didn’t arrive until the Monday. When the product arrived, the bottle of blue shampoo was wrapped in bubble wrap however the package itself was not in a box had no padding inside to protect it. This resulted in all of the bubble wrap being covered in dark blue shampoo. Good job I was wearing dark clothing
Helpful Report
Posted 4 years ago
I would like to return this parcel please
Helpful Report
Posted 4 years ago
My purchases were fine, competitively priced and delivered quickly. I have scored a 3 for the excessive plastic packaging and bubblewrap. Please use more environmentally friendly packaging. Thx Julie
Helpful Report
Posted 4 years ago
Hasn’t not arrived yet! Package is coming to Ireland Post is very slow here at the moment !
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Posted 4 years ago
Not impressed with the delivery as it took to long...
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Posted 4 years ago
Disappointed with time took delivery to arrive
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Posted 4 years ago
Bought this burner for the second time as a present after the last being so nice. It was not packaged properly and not in a box, just some bubble wrap. It arrived and I opened it a it was smashed into tiny pieces with small bits of glass now all over my floor. Contacted the chat, they said they would refund or resend but would not send out next day.in that case I took a refund as product was now on sale so repurchased myself. No confirmation regarding my refund. Product should of been packaged in a box with the bubble wrap considering it is glass and arriving my royal mail. Missed the birthday gift!
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Posted 4 years ago
Great value for the money, definitely recommended
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Posted 4 years ago
The colour came out really well at the top but not so much at the bottom, maybe it needed longer at the end.. Lovely blue though
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Posted 4 years ago
It took a week to get the product. 48 hours service I assumed it will take 2 days to get to me not 7.
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Posted 4 years ago
Just my look is my favourite website to order my face products from, plus all my daughters do too. Only thing I find is we never receive a free gift were I normally use to from other websites I use to use or always had a £5 voucher off.
Helpful Report
Posted 4 years ago
I am a bit concerned it’s been 2 weeks and I haven’t got my order I know things will prob tack slower but I just want to make sure it’s not been lost anywhere
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Posted 4 years ago
As ordered
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Posted 4 years ago
Unfortunately several items arrived damaged however upon emailing customer services this was resolved quickly. Would have been 5 stars if not for this. Swift delivery and excellent customer service.
Helpful Report
Posted 4 years ago
Whilst my purchase in my opinion is a good product and was acgoodcprice that included postage, I was disappointed that there was the container was broken, there was a hole in the base which considering the product had been well wrapped in bubble wrap it must have been packaged broken which is not really acceptable. I did still have my container from a previous product so just transferred it.
Helpful Report
Posted 4 years ago
Hi, the website and ordering process was simple and easy. The item arrived fast. This item was ordered for a gift for my partner. Something I do every year as she loves these calendars. Sadly this one seems to be a little battered. The box has been knocked around in a fair few places. It has a few dents and scuffs in the cardboard. It won’t stop me buying from you agsin but I think you should be aware so you can check your processes of packing but also stock quality before it’s sent. Thanks
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Posted 4 years ago
Fast delivery ,
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Posted 4 years ago
Disappointed with delivery and customer service. Products great.
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Posted 4 years ago
Love the products though I wish you hadn’t put so much plastic around them as they were gifts for my nieces
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Posted 4 years ago
I do not think the Ordinary products are real!
Helpful Report
Posted 4 years ago
Justmylook is rated 4.6 based on 95,921 reviews