Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,239 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,239 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 18th October 2026

2720

Anonymous

Anonymous // 01/01/2019

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“Always easy to find good products, website is easy to use, products are great as usual and good prices”

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Posted 4 months ago

“Wonderful company, wonderful low prices, and very good customer service. Never disappoints and always satisfies 💯👌🏼🙏🏼😊”

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Posted 4 months ago

“Price reasonable, delivery quick and free delivery..thanku”

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Posted 4 months ago

“This purchase was made with a stolen debit card. The company did not work with me to correct this action. I had to do a fraud claim with my bank. My only review is that this company is not a good one. The name on this review was made by the thief of my card information. No one should ever do business with this company.”

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Posted 4 months ago

Hello, Thanks for your review. GDPR and Data Protection prohibit us from discussing any information regarding an order not placed by yourself, even if placed on your account, unfortunately. Please report any fraudulent transactions to your bank immediately for further assistance. Justmylook x

Posted 4 months ago

“First time ordering from this company. The products I love had good discounts on them. Dispatch was quick, but delivery was delayed but this was down to Royal Mail rather than Justmylook. Products arrived well packaged.”

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Posted 4 months ago

“Love the products duo shampoo and conditioner and also alien perfume, and very prompt delivery also.”

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Posted 4 months ago

“Excellent variety of products, good prices and quick delivery”

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Posted 4 months ago

“Very bad customer service and wrong item delivered”

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Posted 4 months ago

Hello, Thanks for your review. We have carried out relevant checks and can confirm you have received the correct product, images on our website are for illustration purposes only. Justmylook x

Posted 4 months ago

“I was unable to purchase a Clinique product in boots because they no longer stock the item. It was the sales assistant that suggested just my look. I must say that I was impressed with the service, and the range of stock available. No problems with delivery. I will definitely use this site again”

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Posted 4 months ago

“Per usual you cannot speak to ANYONE! if u have an issue, the 2 bottles of "armaf club de nuit" i bought are FAKE! they don't last & all you smell is alcohol!!🤬🤬”

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Posted 4 months ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 4 months ago

“Genuine perfume... that's my perfume”

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Posted 4 months ago

“Excellent experience with this company”

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Posted 4 months ago

“Very pleased with my product and especially as it was delivered to a store near me . I don’t currently have a postal address as I am living on a narrowboat so this option is brilliant for me and I will see if there are other products that I can delivered similarly.”

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Posted 4 months ago

“Customer service extremely poor manager ignored my emails of complaint”

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Posted 4 months ago

“I got a large version of the spray whic hI couldn't find elsewhere. Nicely packaged and posted quickly. I'm really pleased. With thanks”

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Posted 4 months ago

“I got my item but I was disappointed with how long it took. It should have been with me after 24 hours but I didn’t receive it until 3 days after. I nearly missed giving it to my friend for her birthday. I got the delivery fee back but still not the best experience.”

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Posted 4 months ago

“Delivery was quick and the perfume was even better heheh I have already told like 5 people about Justmylook since”

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Posted 4 months ago

“Disappointing.”

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Posted 4 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 4 months ago

“Excellent service from placing my order to quick delivery of the item. Also excellent was the packaging. The item was small but the fantastic way in which it was sent with plenty of padding was really, really good - I was impressed. Thank you Justmylook!”

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Posted 4 months ago

“Awesome! Product came on the day they said it would. It was packaged well. Really happy with the product and it was priced competitively”

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Posted 4 months ago

Justmylook is rated 4.6 based on 106,239 reviews