Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,252 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 18th October 2026

2720

Anonymous

Anonymous // 01/01/2019

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“Easy to purchase. Customer service very helpful.”

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Posted 4 months ago

“Arrived promptly ,well packaged ,excellent price .Delighted with purchase”

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Posted 4 months ago

“Brilliant products at great prices”

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Posted 4 months ago

“Really like justmylook as they have products at amazing prices. The only major thing is the delivery for ROI is very long. I personally waited a week and 2 days to get the package I paid a lot of money for. This would put me off ordering as the wait time is too long. The packaging was ok but there could have been more bubble wrap as the product were slightly damaged.”

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Posted 4 months ago

“Quick delivery and great product”

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Posted 4 months ago

“Sent a non authentic item. Terrible customer service. Stay far far away. Scam”

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Posted 4 months ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 4 months ago

“Never received my order this company is scam do not buy anything from them”

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Posted 4 months ago

Hello, Thanks for your review. We can see your order has been delivered to your preauthorised safe place. Justmylook x

Posted 4 months ago

“I’d never buy from you again Poor imagery left me with wrong product and NO exchange Very disappointed”

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Posted 4 months ago

Hello, Thanks for your review. Images on our website are for illustrative purposes only and may vary depending on packaging updates with the manufacturer. Justmylook x

Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Mont Blanc Legend EDP. Honestly very disappointed as I have been wearing this fragrance before but it doesn’t stay for long just for 1 hr or so. It suppose to be stronger that EDT version. It’s to be fake. I still have not opened Burberry Touch yet”

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Posted 4 months ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 4 months ago

“The order arrived well wrapped and in a dhort amount of time. The packages were intact and were as ordered. I will definitely order from this firm again.”

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Posted 4 months ago

“Awful, lost parcel, still not received products. Ignored on WhatsApp for help, then told wrong info. Once this is sorted I will not use this online shop again.”

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Posted 4 months ago

Hello, Thanks for your review. We can see our customer care team has raised an investigation with the courier. Justmylook x

Posted 4 months ago

“Great products, quick delivery, would recommend”

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Posted 4 months ago

“Good value, quick delivery”

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Posted 4 months ago

“Great experience”

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Posted 4 months ago

“Horrible customer service”

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Posted 4 months ago

Hello, Thanks for your review. Apologies, due to recent policy changes, we are unable to amend delivery addresses. Justmylook x

Posted 4 months ago

“All products good quality I nice”

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Posted 4 months ago

“Delivery stated 48 hours Royal Mail, the parcel took 5 days , when I queried it I was told that’s it from Royal Mail , it shouldn’t be advertised as 48 hours or should be made clearer this is just an estimate. I wouldn’t have ordered from you if I had known .”

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Posted 4 months ago

“Perfect!!🥰😍”

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Posted 4 months ago

“They had just what I needed, I ordered easily and got them swiftly in the post. Great experience! Thank you!”

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Posted 4 months ago

Justmylook is rated 4.6 based on 106,252 reviews