Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,058 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,058 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 24th June 2026

2437

Anonymous

Anonymous // 01/01/2019

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“Very happy with my order and was delivered quickly”

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Posted 3 months ago

“Items arrived quickly & were well packaged”

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Posted 3 months ago

“Good quality item- perfume. It was well packaged and quick delivery. Very good value!”

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Posted 3 months ago

“Issue still not resolved with an order. Received the wrong product and now being accused for condition product was posted. Expect better when you spend over £150 on a aftershave. The auto response on here will be please email us. Same response on Trustpilot. Still no resolution. Please refund my money or send the product I've paid for.”

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Posted 3 months ago

Hello, Thank you for your review. We can confirm the relevant department are working to resolve this. Justmylook x

Posted 2 months ago

“Great range of goods, fast delivery and well packaged!”

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Posted 3 months ago

“Disappointed in lack of help when I ordered wrong item”

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Posted 3 months ago

Hello, Thank you for your review. We confirmed that the hygiene sealed cable twist tie had been removed during review of your return, which suggests signs of use and prevents us from accepting the return. Justmylook x

Posted 2 months ago

“My perfume arrived as indicated but I’m not convinced it’s the genuine thing.”

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Posted 3 months ago

“Lovely products”

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Posted 3 months ago

“Excellent service - very pleased with the product.”

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Posted 3 months ago

“Took a month to come, shocking customer service but elsewhere as they never have products in stock then when you chase it they say we have it now and we will send it then don’t as they are just trying to appease you till they have the product in stock.”

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Posted 3 months ago

Hello, Thank you for your review. Please can you email customerservices@justmylook.com and we will work to resolve this. Justmylook x

Posted 2 months ago

“Great service quick delivery well packaged very impressive”

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Posted 3 months ago

“Very fair and competitive prices - delivery options good and received order in less than 3 days! Very efficient!”

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Posted 3 months ago

“How are you supposed to write a review for products you're mother never received for mother's day gift??? They still haven't received the delivery. Are you actually serious FFS!”

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Posted 3 months ago

Hello, Thank you for your review. We can see our customer care team are working to resolve this for you. Justmylook x

Posted 2 months ago

“My favourite shop .Perfect”

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Posted 3 months ago

“I'm happy with the hairdryer. Reasonably priced and defuser attachment works well.”

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Posted 3 months ago

“I have been using Justmylook for a year or so buying perfumes as I find their prices to be amongst the best. The packaging is absolutely bulletproof. Rest assured, the postman could kick the package around the garden and the product inside would be untouched. Excellent service all round.”

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Posted 3 months ago

“ordered a perfume gift set and only received a perfume requested refunded and customer service did nothing to help …”

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Posted 3 months ago

Hello, Thank you for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 2 months ago

“Great website and great prices. Always receive my parcels on time and in good condition.”

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Posted 3 months ago

“Fast delivery and good communication with team”

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Posted 3 months ago

“Good choice of products and prices are normally lower than other places”

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Posted 3 months ago

Justmylook is rated 4.6 based on 104,058 reviews