Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.60

4.6 Rating 95,458 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 95,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 16th July 2025

Yam Rica

Justmylook 5 star review on 6th July 2025

Anonymous

2122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time too long”

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Posted 5 months ago

“SBC products are always excellent. Why did you have to use so much sellotape? It made the packaging totally unrecyclable. Cardboard boxes are much better for the environment.”

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Posted 5 months ago

“Dlugi okrees oczekiwania na produkt (3 tygodnie) .”

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Posted 5 months ago

“Ok company, I fortunately had to return an item ordered in error, it's been nearly a week now, was posted 1st class, but not received a refund or acknowledgment.”

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Posted 6 months ago

“took ages to be delivered”

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Posted 6 months ago

“Still have not received my products”

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Posted 6 months ago

“Great products at great prices. Arrive quickly. However, their customer service when things are not right are awful. You can only email all their products come straight from the manufacturer so them and it takes days before they get in contact with you. Then , they ask for more information and a week later, they then ask you what they need from you in order to try and solve your query but state in a condescending way, that makes you feel they don't believe you. Will try to buy the same products elsewhere now if I can.”

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Posted 6 months ago

“I have always found Justmylook very good and have been ordering from them for years. I had a problem with a recent order where one of the products had leaked and I had lost a large amount of the product. I emailed customer service, attaching a photograph item but never heard anything. After a few days of still not receiving a reply, I did manage to do an online chat with Niall, even though I had to wait about 15 minutes for someone to be available, who was very good and sorted out the problem quickly and efficiently.. I think the customer service needs to be looked at. They are a brilliant company when all goes well but certainly fall short when there is a problem.”

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Posted 6 months ago

“Good value for money the only complaint i have is the prefume I ordered on time for christmas did not arrive arrived in january...”

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Posted 6 months ago

“Easy access to website and browsing,easy to order, but communication needs improvement.”

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Posted 6 months ago

“Product was purchased as a gift but it leaked during transit. I was eventually offered to return it for a replacement but I was too busy with a newborn child and Christmas. Seems pretty pointless to ask for the product back considering most of it was over the inside of the parcel. Purchased a replacement from elsewhere.”

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Posted 6 months ago

“Please keep your products nicely as they look old when reached”

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Posted 6 months ago

“Good range of products but the parcel arrived with lots of plastic bubble wrap - not good enough. There are so many alternatives”

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Posted 6 months ago

“Sadly to say that all the Yankee waxes arrived open with no foil seal and they didn’t particularly smell very strong. I came to the conclusion that they were all old stock maybe from last year. I didn’t return them nor did I engage in any dialogue with this supplier so there you go”

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Posted 6 months ago

“I’ve purchased several items pre and post Christmas. I had a few issues pre Christmas which took some time to get sorted however eventually this was out right. The products I’ve purchased are good quality . I’ve spent quite a bit of money recently but sadly never received any discount codes to encourage future sales . Nowhere either to contact customer service to enquire about this which is a shame . Reasons for my rating is due to the issues I’ve experienced”

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Posted 6 months ago

“Good product, slow service”

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Posted 6 months ago

“Received hair straighteners next day which was great and they were also a good price. Only disappointing factor was that the zip on the storage bag was bust so not useable. Still awaiting a response from customer service.”

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Posted 6 months ago

“Cancelled and refunded one item even though it was in stock. I wanted the item but reordering again would mean I would have to pay for delivery but they wouldn't allow me to have a free delivery code. Other than that the other items arrived fairly quickly and packaged well.”

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Posted 6 months ago

“The only issue I had was that the website said that a gift bag with cosmetics was to be sent with all orders over £100 however I did not receive any gift bag.”

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Posted 6 months ago

“Products okay but delivery is very very slow”

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Posted 6 months ago

Justmylook is rated 4.6 based on 95,458 reviews