Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 103,303 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 103,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 26th May 2026

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Justmylook 5 star review on 24th May 2026

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Justmylook 5 star review on 17th May 2026

2343

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They initially sent me two incorrect items, which I had to return. After that, they only sent one of the items I originally ordered. I emailed them to resolve the issue but haven’t received a response. Based on this experience, I wouldn’t order from them again.”

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Posted 2 months ago

Hello, We apologise that you were sent an incorrect item and for any inconvenience caused by this. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x

Posted 2 months ago

“Great company. Easy to order with speedy service and good prices.”

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Posted 2 months ago

“A very efficient company. My order was delivered in a couple of days. I was very satisfied with the service.”

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Posted 2 months ago

“Perfect service and excellent fragrances I will order more perfumes in the future, brilliant service couldn’t be more happier honestly, Kudos to the team!”

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Posted 2 months ago

“Overall great very happy with all my purchases great prices, delivery very fast won’t use anywhere else absolutely fantastic”

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Posted 2 months ago

“Great service item received very quickly love it”

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Posted 2 months ago

“Excellent customer service and product cheaper than other online stores.”

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Posted 2 months ago

“Easy site to use Quick delivery Good price”

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Posted 2 months ago

“Great service never a problem 5 stars”

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Posted 2 months ago

“Swift delivery and reasonable pricing.”

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Posted 2 months ago

“With the loss of so many high street outlets, Just My Look was the perfect place for me to find the cosmetics brands I like and buy with confidence. In fact, the options available on the website make shopping a pleasure - and the things I selected turned up wonderfully packaged with no breakages. Great value. Great service.”

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Posted 2 months ago

“I always get great service from Justmylook. Fantastic prices, quick and reasonably charged delivery and a great selection. My go to for fragrances.”

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Posted 2 months ago

“Perfume sets were great valie and will do for birthday present this year.”

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Posted 2 months ago

“I am pleased about the service you give. Everything arrived on time and is of good quality Thank you”

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Posted 2 months ago

“Excellent service, placed my order for perfume and Clarins body wash, arrived next day and the prices were very competitive! I would definitely recommend, they have great choices too”

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Posted 2 months ago

“Absolutely amazing , fast delivery . Easy access online and had no trouble finding anything I needed !!”

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Posted 2 months ago

“Love the prices and really good selection of products. Fast delivery, often free of charge. Love the website and availability of products. You could implement more skin care bundles for some good prices. Maybe a Korean skincare bundles :)”

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Posted 2 months ago

“Speedy service decent prices”

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Posted 2 months ago

“Great product and service”

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Posted 2 months ago

“Great prices and speedy delivery! I'd forgotten to order my partners aftershave so your speedy delivery saved my life...........plus he loves it so much he's going to order some more!”

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Posted 2 months ago

Justmylook is rated 4.6 based on 103,303 reviews