Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,120 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 13th October 2026

Nicole Onyinyechi Efienemokwu

2717

Anonymous

Anonymous // 01/01/2019

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“I ordered this product as a birthday gift for my daughter. It was delivered within a few days,was a good price and my daughter is delighted with it. When I want to buy another similar product I will definitely shop with Justmylook again”

Helpful Report

Posted 3 months ago

“Was sold a faulty bottle which cracked after a few days (wasn't dropped or anything) and the best I was offered a 10% discount to replace it. Won't be using this company again and would advise others to avoid”

Helpful Report

Posted 3 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 3 months ago

“love all my stuff what I order . Overall I love this shop as you get everything you need and fast delivery.”

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Posted 3 months ago

“Excellent ordering and delivery time. Always pleased with my order.”

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Posted 3 months ago

“I didn’t get my delivery but in the website it’s shown as delivered”

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Posted 3 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 3 months ago

“As always, I was very pleased with my products from just my look. The only downside this time was that despite being quoted that my products would be delivered by Royal Mail within 48 hours of the order being received, it actually took 96 hours to arrive- and it wasn’t even a bank holiday! Disgusting in my opinion, for what it’s worth.”

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Posted 3 months ago

“Fast quick delivery, has everything you want”

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Posted 3 months ago

“Good choice,good prices,free delivery, timely and kept informed of delivery - what else can you ask.”

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Posted 3 months ago

“Perfume ordered was gone off. Company were not agreeable to exhange or refund. Very poor service”

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Posted 3 months ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 3 months ago

“Nice and quick delivery. All legit and always better price when compared with other similar platforms. Plus free delivery when you spent 20-25£.”

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Posted 3 months ago

“Always super quick delivery things that are out stock.come back in to stock quickly Great discount prices always get my hair care stuff from here”

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Posted 3 months ago

“Very reasonably priced perfumes and other cosmetics that arrive within a few days. Customer service was very helpful”

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Posted 3 months ago

“First time using these guys and it will be the last. Almost 2 weeks and package nowhere to be seen. Their customer service is atrocious, they don’t care about helping you. Quick to take your money and then don’t want to refund you.”

Helpful Report

Posted 3 months ago

Hello, Thanks for your review. We can see the relevant team are working to resolve this for you. Justmylook x

Posted 3 months ago

“Even though I didn’t know what the fragrance I bought smelled like, it was everything I hoped it would be. It smelled amazing, and for the price it’s brilliant. Will definitely be buying more fragrance”

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Posted 3 months ago

“The smell is just great the price is ideal, and your service is top quality 👌.”

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Posted 3 months ago

“Really good experience and incredible prices!”

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Posted 3 months ago

“Great experience! My perfume arrived very quickly and was well packaged. Very happy with my purchase!”

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Posted 3 months ago

“Quick and good 👍”

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Posted 3 months ago

“Love my purchase I recommend justmylook to anyone great experience thank you 😊”

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Posted 3 months ago

“Lasting perfumes”

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Posted 3 months ago

Justmylook is rated 4.6 based on 106,120 reviews