Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,114 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 2nd July 2026

Lorida Asllani

Justmylook 5 star review on 28th June 2026

Anonymous

Justmylook 5 star review on 14th June 2026

Nicole Henderson

2441

Anonymous

Anonymous // 01/01/2019

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“First time purchasing here and very happy. The ease of use of the website, the reasonable prices, and the fast delivery all impressed me. Communication was excellent. 👌🏾”

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Posted 3 months ago

“Absolutely love just my look. Has all my beauty needs at great prices and very quick delivery. Would recommend to everyone”

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Posted 3 months ago

“My order arrived promptly, well packaged & as decsribed. I have been using Amarige fragrance for many years & love it's very distinctive scent which is long lasting without being too overpowerful.”

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Posted 3 months ago

“Super fast delivery of a extremely competitively priced product. Will use again!”

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Posted 3 months ago

“Amazing prices”

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Posted 3 months ago

“Recieved an open beauty product. Seal was broken on the box and the item was missing its seal on the actual moisturiser. Very dissapointed. Just my look refused to assist me and claim it was sent sealed but no proof to prove it. I am left with an opened product which i cant use as it may be contaminated. Thanks just my look Wont buy from you again. Waiting for klarna to get me my refund back on the item”

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Posted 3 months ago

“Lovely product and a good services and fast delivery I would recommend to a friend”

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Posted 3 months ago

“Great choices of items to choose from at great prices.”

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Posted 3 months ago

“Great product”

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Posted 3 months ago

“I placed my order and did not receive it. I contacted customer service several times and was ignored. I had to contact them using a different email before they responded. After several emails I was just told it’ll take 2-3 weeks for an investigation when I requested a refund. So now I don’t have my parcel and they are keeping my money too. I wrote to them telling them saying the retailer remains responsible for the goods until they are received by the customer. Any investigation with Royal Mail is a matter between them and the courier and should not delay resolution for the customer, they just sent me a generic email and have to responded or reached out to me since. I recommended them to do many of my family and friends because of the great discounts but this is so so wrong and bad. I will not be using Justmylook anymore.”

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Posted 3 months ago

“Absolutely delighted with the prompt service and delivery. A very satisfied customer !!”

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Posted 3 months ago

“I ordered the products after my 1st visit to a hairdresser, who used the mousse & hairspray & I was so impressed with the results, that I bought them fo home use.”

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Posted 3 months ago

“First time using this site ... excellent peaces and delivered on time.”

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Posted 3 months ago

“Brilliant and great price”

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Posted 3 months ago

“I will strongly recommend it”

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Posted 3 months ago

“The prices are amazing on the fragrances”

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Posted 3 months ago

“Bought as a gift, so it was unopened. But. Arrived in good time to be forwarded to myfriend”

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Posted 3 months ago

“Quick shipping and delivery. Packed well and secured.”

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Posted 3 months ago

“Very poor service sent me wrong items and said what I did order was out of stock. Instead of refunding me and explaining it was out of stock they decided to send me items I did not order or want so now I have to print if labels take back post office and wait for refund not happy at all”

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Posted 3 months ago

Hello, We apologise that you were sent an incorrect item and for any inconvenience caused by this. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x

Posted 3 months ago

“Quick delivery. great prices!”

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Posted 3 months ago

Justmylook is rated 4.6 based on 104,114 reviews