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Justmylook Reviews

4.6 Rating 95,752 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 95,752 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

The product I purchased (Aloe Pura gel) was fine and delivered safely by Royal Mail. However, it was ordered on Tuesday evening and took over 2 days from ordering to get to Royal Mail who said they received it around midnight on Thursday. As a result it went into the weekend and wasn't delivered until the Monday afternoons having been ordered the previous Tuesday evening. Also it was also over-packaged in non-recyclable 3 layers of bubble wrap within a multi-layered plastic bag. Unnecessary for protection for a thick tube of gel and adding to land-fill.
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Posted 3 years ago
l really loved when l ordered a lipgloss it came quickly.
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Posted 3 years ago
After 87,543 email requests to review my purchase, here is my review.
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Posted 3 years ago
Was a little bit disappointed as it wasnt really a lipstick loved the colour unfortunately it didnt come out that colour. But overall it arrived quickly.
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Posted 3 years ago
Awaiting part of my order
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Posted 3 years ago
Came on time, if I be honest the color didn't come as I expected which was a bit disappointing 🤧.
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Posted 3 years ago
Unfortunately I received the wrong item, hopefully customer services will sort it out soon.
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Posted 3 years ago
Generally the delivery is quick and efficient. However I am currently having an issue getting a response from customer service about an incorrect an product that was sent to me. Customer service is terrible
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Posted 3 years ago
I have not received my full order have emailed you but no response can you help
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Posted 3 years ago
eye cream is ok but cant notice any difference
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Posted 3 years ago
Even though them items showed as in stock online, they weren’t despatched for a week and when i questioned where my order was i was told stocking issues! Katie
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Posted 3 years ago
Will contact just my look as shampoo arrived damaged.
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Posted 3 years ago
Great selection of gel polishes. Disappointed that I requested fast delivery specifically to have one item before I went on holiday and when the parcel arrived I was missing that item. I emailed customer services and was refunded the price of the item as the item was out of stock, however there was no notification of this issue prior to receiving it, no personal email or correspondence apologising for the issue… just an invoice to advise of the refund. Quite poor service really.
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Posted 3 years ago
Item says brand new with tags, part of tag ripped so can't see all info, don't look new to me, didn't state low rise so don't fit!
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Posted 3 years ago
Always been delighted with purchases, but this time the package was obviously damaged in transit even though it seemed to be well protected. Have kept it, hoping it will stand the test of time.
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Posted 3 years ago
Will let you know when I’ve used more of the product, it’s too soon to tell.
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Posted 3 years ago
Fast delivery but one of the perfume don’t smell nice at all. Cupboard is the name I felt discouraged Please do not buy it
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Posted 3 years ago
Paints fine. But did not deliver on promised date. Were wanted for the Wednesday. but did not arrive until the Friday.
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Posted 3 years ago
I love yankie candle, but I’m Not impressed with this one I’m afraid it doesn’t give out a lot of scent at all, I’ve now put it in a small shoe cupboard and still can’t smell it when you open the door
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Posted 3 years ago
I haven’t received my order yet
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Posted 3 years ago
Justmylook is rated 4.6 based on 95,752 reviews