Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,293 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was relatively simple and delivery was good, but I received the wrong size to what I ordered, so has put me off Ordering again”

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Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund - we offer free returns for all UK orders. Please contact our customer service team at customerservice@jonrichard.com and a member of our team will help to resolve the issue for you as soon as possible. Thank you, Jon Richard.

Posted 2 years ago

“Item not received”

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Posted 2 years ago

Hi, thank you for your recent review. Please contact our customer service team at customerservice@jonrichard.com and a member of our team will help to resolve the issue for you as soon as possible. Thank you, Jon Richard.

Posted 2 years ago

“Loved my necklace and earrings”

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Posted 2 years ago

“Items are just as shown and are gorgeous”

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Posted 2 years ago

“Beautiful quality jewellery, I have never been disappointed with !The discounts are real and you can bag some great bargains. The laret necklace I purchased was much nicer than the picture and high quality.”

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Posted 2 years ago

“JonRichard jewellery is agreat buy at a great price i would recomend as atreat for yourself or a gift for friends and family.”

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Posted 2 years ago

“Beautiful brooch. Looks more expensive than it was”

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Posted 2 years ago

“The bangle was a gift for my niece and she loved it. Perfect, great quality and it is being worn layered with other bangles and bracelets. Excellent delivery service. Everything first class. Many Thanks”

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Posted 2 years ago

“.beautiful necklace, very delicate but amazing.”

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Posted 2 years ago

“I have bought 2 different gift sets. They are beautiful. Well finished and very affordable.”

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Posted 2 years ago

“5 stars for my purchase of 2 Lipsy bracelets for my niece but only a 3-star overall rating for JonRichard.com as a result of extortionate postage charges to NI - £5.95 for a little package which probably only weighed a couple hundred grams at most. My niece loved the bracelets.”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We offer both standard (£4.95) and express delivery (£5.95) for UK orders. We also offer free UK delivery on all orders over £50 and free UK returns. All delivery information is available in the following link - https://www.jonrichard.com/delivery-details-i54 Thank you, Jon Richard

Posted 2 years ago

“Was exactly what I wanted nice size of link and just like picture happy so far”

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Posted 2 years ago

“Lovely really pleased with it ,but I do like Jon Richard jewellery fast delivery as well”

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Posted 2 years ago

“My partner loves it”

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Posted 2 years ago

“I needed a jewellery set to go with a delicate chiffon wedding outfit. The set was ideal. Dainty and pretty.”

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Posted 2 years ago

“Beautiful Silver bracelet. Very happy with purchase. Swift delivery. I have ordered gifts several times & will again in the future”

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Posted 2 years ago

“Bought as a gift but haven’t given it to her yet. I just know she will love it. Thank you Jon Richard as these earring jackets are hard to find.”

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Posted 2 years ago

“They stated Rodhium earrings but they affected my ears, so I cannot wear them. I'm allergic to sterling silver and titanium, but I can wear rhodium/rhodium plated and platinum only. Bit annoying that they said rhodium but clearly not.”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We are extremely sorry for the recent issue you experienced and advise you to contact our customer service team at customerservice@jonrichard.com who will help to resolve accordingly. Thank you, Jon Richard

Posted 2 years ago

“I ordered a set of 2 bracelets. One broke within the first day of wearing them.....very disappointing.”

Helpful Report

Posted 2 years ago

Hi, Thanks for your recent review. We apologise for the recent issue you experienced - please contact our customer service team at customerservice@jonrichard.com who will help to resolve the matter for you as soon as possible. Thank you, Jon Richard

Posted 2 years ago

“Great piece of jewellery, the quality was perfect”

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Posted 2 years ago

Jon Richard is rated 4.4 based on 5,293 reviews