Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,485 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely necklace as ordered. Very pretty design. Initially the box didn’t arrive with it but after a quick email the issue was resolved swiftly. Thank you.”

Helpful Report

Posted 1 day ago

“Delivered on time, lovely bracelet but would have been nice to have a little card with it describing the bracelet and what it is made of.”

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Posted 4 days ago

“This is a xmas present for my daughter but all looks OK bit annoyed that royal mail left it in a wet recycling box so whole package was wet luckily the contents and gift box was salvaged”

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Posted 6 days ago

“The earrings I purchased are really pretty but I was disappointed that they were not in a nice box.”

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Posted 6 days ago

“Good website easy to use order came on time.”

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Posted 1 week ago

“Nice set looks good”

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Posted 1 week ago

“Good quality product fast delivery”

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Posted 2 weeks ago

“Quality reasonably priced goods.”

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Posted 2 weeks ago

“Pleased with my purchase brought as a Christmas present for my sister. Hope she likes it.”

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Posted 1 month ago

“Lovely jewellery and well priced”

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Posted 1 month ago

“Love the jewellery, good prices and fast delivery. Only problem I have is the chains for the necklaces are a little too short. I emailed about this asking about extensions but got no reply”

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Posted 1 month ago

“Happy with the ring purchased. Unfortunately it did not come with a box, so I had to buy one separately as it was a gift.”

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Posted 2 months ago

“Great value for the quality postage could be slightly lower”

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Posted 2 months ago

“Very good collection s Prompt delivery”

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Posted 2 months ago

“Just as described and shown in picture.”

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Posted 3 months ago

“Fast dispatch good value bracelets”

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Posted 3 months ago

“Received in good time and a reasonable price. Shame about the missing stone.”

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Posted 3 months ago

“I really liked the items I bought and were well recieved as a gift. My only disappointment was that the gifts didn’t show proof that it was silver plated. The gift was for someone that had allergic reactions to certain metals …. The reassurance that it would be safe is essential.”

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Posted 4 months ago

“Beautiful earrings, a light but substantial weight.”

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Posted 4 months ago

“Overall very nice”

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Posted 4 months ago

Jon Richard is rated 4.4 based on 5,485 reviews