Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,182 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good brand ward recommendation to everyone”

Helpful Report

Posted 4 hours ago

“Easy to navigate website. The earrings were well packaged and quickly delivered. The earrings where as described and are stylish and very comfortable to wear.”

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Posted 4 hours ago

“There was an issue with delivery. Royal mail post office refused to accept the product (not me personally). Although the tracking advice was to contact the sender, they were of no help as they just referred back to royal mail tracking (which I already had). Apparently the product was being returned to the sender. I have however now received the product (with no help from Jon Richard) but Royal Mail tracking is still saying it has been returned to sender. The product is of good quality and as expected.”

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Posted 4 hours ago

“Very happy”

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Posted 1 day ago

“Very happy with the brooch! It looks better than the pics! Excellent customer service… prompt delivery!”

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Posted 2 days ago

“Lightweight good length - very eye-catching Well packaged thank you x”

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Posted 2 days ago

“Unfortunately the fascinator I received was of very poor quality, with part of it coming apart and glue residue elsewhere.”

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Posted 2 days ago

“Stunning hair accessorie excellent quality definitely would recommend for a special occasion”

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Posted 2 days ago

“Awesome Product And good Quality”

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Posted 2 days ago

“The purchased items were perfect, great prices and promptly delivered.”

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Posted 2 days ago

“Their products are great, and the customer service truly sets them apart. It's rare to find a company that values their customers so highly and takes the time to ensure every interaction is pleasant and effective. Their team was attentive and genuinely interested in resolving my concern,which made the entire process smooth and stress-free. The dedication they show to customer satisfaction is reflected in the quality of their products as well. Overall, this experience has solidified my trust in the brand, and I look forward to continuing to support them in the future. If you're looking for a company that prioritizes both quality and customer care, this one is certainly worth considering. Thank you team for your service and patience !”

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Posted 2 days ago

“Beautiful neat earrings. Perfect 18th birthday present for my grandson’s lovely girlfriend. I’m sure they will be well received. Arrived quickly and very well packaged. Will definitely use Jon Richard in the future.”

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Posted 2 days ago

“Fair prices, fast well packaged delivery, easy to use website, nice quality products.”

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Posted 3 days ago

“Nice jewelry and well made”

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Posted 5 days ago

“I have bought quite a few pieces which I have liked. Unfortunately, there has been a couple of occasions where things have gone wrong. Wrong sizes, wrong colour and even on one occasion I returned an item requesting a different size. I received the original item back again. This has not filled me with confidence to order again.”

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Posted 6 days ago

“Really pleased with my purchase. My order arrived really quickly and I was very happy with the quality of my purchase.”

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Posted 6 days ago

“Bought a bracelet as a birthday gift, unfortunately the bracelet was too small, so I purchased a bracelet extender, it said on the website that the extenders fit all Jon Richard bracelets, unfortunately the extender did not fit the bracelet. So I am very disappointed it is false advertising. Customer service have not been very helpful. I am now out of pocket for a bracelet and an extender. Jon Richard have now asked me to send it back and the extender, but I honestly can’t be bothered asking the friend to give it back to me, and then wrapping it up and queuing in the post office. Will not order anything again from you.”

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Posted 6 days ago

“Loved the eating I bought .,. good quality”

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Posted 6 days ago

“Bought pearl bride headband for my daughters hen party, very pleased with the look of it. Quality is very good, cannot wait for her to wear it”

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Posted 6 days ago

“Beautiful bracelet, arrived very quickly and a good price”

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Posted 6 days ago

Jon Richard is rated 4.4 based on 5,182 reviews