Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,281 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two pairs of earrings. Both are lovely and sterling silver ones were good quality. Order was despatched quickly and received sooner than I had expected. Thanks”

Helpful Report

Posted 23 minutes ago

“Absolutely loved it!”

Helpful Report

Posted 9 hours ago

“Loved all my embellished hair accessories, very will made, sparkly & heavy too! Plus I got them in the sale & tracked 48 Royal Mail delivery just in time for the weekend. What more could a girl who loves hair accessories ask for! 🙂”

Helpful Report

Posted 1 day ago

“Sent the wrong item and didn’t offer to rectify the mistake so just got a refund.”

Helpful Report

Posted 5 days ago

“I really liked the items I bought and were well recieved as a gift. My only disappointment was that the gifts didn’t show proof that it was silver plated. The gift was for someone that had allergic reactions to certain metals …. The reassurance that it would be safe is essential.”

Helpful Report

Posted 5 days ago

“The jewellery is beautiful, I have not taken it off since it arrived! Delivery was quicker than expected. So happy with my purchase!”

Helpful Report

Posted 5 days ago

“Great quality products, quick delivery and very reasonable prices.”

Helpful Report

Posted 5 days ago

“I bought these earings for my bridesmaids, very good quality, arrived in good time would recommend. Prices affordable.”

Helpful Report

Posted 6 days ago

“Good quality jewellery”

Helpful Report

Posted 6 days ago

“I ordered 2 separate items for my impending wedding from Jon Richard. Even though I received confirmation that my orders had been placed I never received either order. I was notified that the first order was no longer in stock and my money would be returned however for the 2nd order I was sent my money back and never advised that my order would not be fulfilled. I have lost all faith in Jon Richard as a company and will not purchase anything from them anything, nor will I recommend their website.”

Helpful Report

Posted 1 week ago

“Always great quality, received continual good service, via sales, customer services and even instagram.com”

Helpful Report

Posted 1 week ago

“Very easy to order on line hard to chose as there is so much to chose from”

Helpful Report

Posted 1 week ago

“Worn it once it has broken, i have emailed several times for a replacement and had no reply, will not purchase from you again, due to poor customer service”

Helpful Report

Posted 1 week ago

“Absolutely lovely products and a very timely delivery”

Helpful Report

Posted 1 week ago

“I bought a lovely sparkly hair comb for my wedding. It was great value for money and looked stunning - I received lots of compliments!”

Helpful Report

Posted 1 week ago

“Poor customer service, no reply to my query about them being unable to fulfil my order. Still waiting for a response. Non-existent customer service.”

Helpful Report

Posted 1 week ago

“I have made several purchases from Jon Richard, I have not been disappointed with anything that I have brought. Parcel always comes well packed and in a good condition.”

Helpful Report

Posted 1 week ago

“Lovely necklace, speedy delivery. Happy Customer!”

Helpful Report

Posted 1 week ago

“Beautiful earrings, a light but substantial weight.”

Helpful Report

Posted 1 week ago

“Great product, service and delivery!”

Helpful Report

Posted 1 week ago

Jon Richard is rated 4.4 based on 5,281 reviews