Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,169 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice jewelry and well made”

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Posted 2 hours ago

“I have bought quite a few pieces which I have liked. Unfortunately, there has been a couple of occasions where things have gone wrong. Wrong sizes, wrong colour and even on one occasion I returned an item requesting a different size. I received the original item back again. This has not filled me with confidence to order again.”

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Posted 21 hours ago

“Really pleased with my purchase. My order arrived really quickly and I was very happy with the quality of my purchase.”

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Posted 1 day ago

“Bought a bracelet as a birthday gift, unfortunately the bracelet was too small, so I purchased a bracelet extender, it said on the website that the extenders fit all Jon Richard bracelets, unfortunately the extender did not fit the bracelet. So I am very disappointed it is false advertising. Customer service have not been very helpful. I am now out of pocket for a bracelet and an extender. Jon Richard have now asked me to send it back and the extender, but I honestly can’t be bothered asking the friend to give it back to me, and then wrapping it up and queuing in the post office. Will not order anything again from you.”

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Posted 1 day ago

“Loved the eating I bought .,. good quality”

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Posted 1 day ago

“Bought pearl bride headband for my daughters hen party, very pleased with the look of it. Quality is very good, cannot wait for her to wear it”

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Posted 1 day ago

“Beautiful bracelet, arrived very quickly and a good price”

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Posted 1 day ago

“Easy way to shop for the perfect gift”

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Posted 1 day ago

“I received my necklace and it was broken and tangled. I have emailed and sent pictures of the necklace and have had no reply, so very bad customer service. Will never use this company again. I wouldn’t have given 1 star if I had the choice.”

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Posted 2 days ago

“I ordered six items for my bridal party, I am delighted with all the items that arrived. There beautiful”

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Posted 3 days ago

“Jewellery and hair accessories purchased are beautiful and very true as pictured on website. Very quick and easy delivery excellent service overall.”

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Posted 3 days ago

“My Daughter and Granddaughter and I have all been very Happy with our new jewellery and can recommend Jon Richard. Delivery is very good as well.”

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Posted 3 days ago

“I ordered a set of diamonte cross earings and a matching necklace. They arrived and the cross of one of earings was bent. I wrote to customer service about getting a replacement and I'm still to hear back.”

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Posted 5 days ago

“I ordered a pair of silver earrings for my Daughtet. They arrived quickly. Were exactly as described. She was very happy with them”

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Posted 5 days ago

“When I buy jewellery this is the first website I look at. It has beautiful and elegant jewellery. Easy to find what you want.”

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Posted 6 days ago

“Absolutely beautiful brooch and recipient adored it.”

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Posted 6 days ago

“Beautiful ring fit is perfect”

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Posted 6 days ago

“Ordered a fasciator very last minute! It came super fast was absolutely perfect for the outfit couldn’t have been any better”

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Posted 1 week ago

“I hadn't bought from this company before and as the cost wasn't much I wasn't expecting much! I was wrong, the boxes are beautifully made and the contents were also beautifully made. Gorgeous colour, sturdy fastenings. Highly recommended”

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Posted 1 week ago

“Excellent quality. The product was just as it showed on the pic. Infact even better. Very happy with service. It arrived in time. Very happy. Thank you Jon Richard for service and high standard. Keep up the quality always.”

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Posted 1 week ago

Jon Richard is rated 4.4 based on 5,169 reviews