Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,353 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just wow Jewellery beautifully made excellent quality and delivered very quickly, very very happy”

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Posted 6 hours ago

“Absolutely stunning jewellery! I love all the pieces I have purchased and all at reasonable prices.”

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Posted 1 day ago

“Very pleased with all my purchases and reasonably priced”

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Posted 1 day ago

“Really lovely necklace bracelet and earring set. Beautifully boxed. Very well packaged and fast delivery.”

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Posted 2 days ago

“The jewellery set was beautiful and arrived in good time. Unfortunately the presentation box was damaged in the post but the Customer Services team replied promptly to me and sent a replacement box out the same day. Really great service and lovely jewellery.”

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Posted 2 days ago

“Perfect fit for the bracelet ordered.”

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Posted 3 days ago

“very good thanks”

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Posted 4 days ago

“Very good collection s Prompt delivery”

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Posted 4 days ago

“Jwellery looks good! I havent used it yet to test the quality but happy with the purchase”

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Posted 5 days ago

“I purchased two separate boxes and was very happy. The designs are beautiful and”

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Posted 6 days ago

“Great service jewellery lovely”

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Posted 1 week ago

“Wrong item sent - wrong code on website i found out myself . I contacted customer services four times, no resolve just automated replies. I wanted necklace on picture on website I gave up and I requested refund last week and still waiting for monies”

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Posted 1 week ago

“Amazing service from having the stock available to delivered within the time frame, each piece of jewellery is beautifully presented and packaged! Will definitely be ordering from Jon Richard again”

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Posted 1 week ago

“My lovely earrings arrived and I was so pleased with them, they are perfect. The delivery was excellent and so was the service.”

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Posted 1 week ago

“One of the earrings is broken i have tried to contact customer services twice and no response either time. Not the customer service I would expect”

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Posted 1 week ago

“Beautiful”

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Posted 2 weeks ago

“You have some lovely jewellery on you website, however the item i sent back looked bigger in the pictures. It is good that you have free postage but when i sent this set back i ended up paying £2.40 discount??? Really not sure what that is but i did not get my full £24.00 back??? It does just put a damper on using you in the future. I might shop with you again but i will be wary of what i now know.”

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Posted 2 weeks ago

“I love these earings very pretty and look fabulous.”

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Posted 2 weeks ago

“As described, really pretty, sparkly and lovely thk u - great quality. Great P&p, communication and vfm! Thk u”

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Posted 2 weeks ago

“Order got canceled, very disappointing.”

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Posted 2 weeks ago

Jon Richard is rated 4.4 based on 5,353 reviews