Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,317 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,317 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our granddaughter loved this set we bought for her graduation. Very pretty and perfect gift”

Helpful Report

Posted 13 hours ago

“First time shopping with Jon Richard. Absolutely delighted with my bracelet and earrings. Beautiful pieces, exactly what I’ve been looking for!”

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Posted 4 days ago

“Very helpful, friendly to talk to and overall great communication. Good prices and prompt delivery. Highly recommend 😊”

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Posted 4 days ago

“I am delighted with my recent purchases from your Company .. my 1st pair earrings came via John Lewis ..l was so impressed by the quality l now buy directly from you . have several pairs now & quality always consistent .. some are early Xmas pressies ... will continue to check out your sale as within my budget .. highly recommend Jon Richard ..delivery quick too !!”

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Posted 5 days ago

“Looked online for jewellery for my partner and came across Jon Richard web site. It turns out to be a very good wquality of jewellery and also a good web site.”

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Posted 5 days ago

“Really pleased with quality and quick delivery”

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Posted 6 days ago

“Great, quick delivery and value for money.”

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Posted 6 days ago

“Beautiful earrings and very quick delivery”

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Posted 6 days ago

“Very happy with item”

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Posted 1 week ago

“It’s so nice I like it”

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Posted 1 week ago

“I received a faulty item and I had a very quick and satisfactory reply,and a replacement was sent out straight away.”

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Posted 1 week ago

“Excellent service! I ordered some items for my wedding very last minute. Due to my own error, the wrong address was somehow added. I was really panicking as there was no direct contact number for the company. I sent an email, and recieved an automated reply. I was convinced that my order would be sent to the wrong address. But, minutes later I recieved a personal email saying that the team had managed to change the despatch label before the parcel went. I was so grateful! I recieved my order yesterday and the items are beautiful. Thank you Saff and the rest of the team. Outstanding customer service!”

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Posted 1 week ago

“Name I know and trust”

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Posted 1 week ago

“I've had several deliveries from this seller and have been very satisfied with the earrings and hair clips that I have received. I usually wait until a sale is on and then I pick several pairs.”

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Posted 1 week ago

“Beautiful had so many compliments”

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Posted 1 week ago

“Excellent product and value for money My only observation would be to send in a gift box and add a couple of pounds to price First impressions count”

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Posted 1 week ago

“Im very happy with the items I purchased as a gift. The jewellery is very pretty and looks nice on. There was an issue with the postcode however after contacting john richards the items were reposted so I would definitely use again”

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Posted 1 week ago

“Ordered a bridal hair accessory. It was just what I was looking for and dispatched quickly. Very pleased with my order. I will use Jon Richard agsin.”

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Posted 1 week ago

“Product was good and service excellent, delivery was prompt.”

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Posted 2 weeks ago

“The package was well wrapped, came on time, communicated by email, very efficient. Would use again, happy to recommend.”

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Posted 2 weeks ago

Jon Richard is rated 4.4 based on 5,317 reviews