Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,339 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely necklace. Major high end department store could not deliver it in time.. Found it on Jon Richard and got it two days after I ordered. Delighted and well impressed.”

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Posted 1 week ago

“Excellent, prompt delivery”

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Posted 1 week ago

“Our granddaughter loved this set we bought for her graduation. Very pretty and perfect gift”

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Posted 1 week ago

“The bracelet was pretty and it was delivered quickly but was much lighter and thinner IE less substantial than it looked.”

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Posted 1 week ago

“Item lovely but delivery 3 working days late.”

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Posted 1 week ago

“First time shopping with Jon Richard. Absolutely delighted with my bracelet and earrings. Beautiful pieces, exactly what I’ve been looking for!”

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Posted 2 weeks ago

“Very helpful, friendly to talk to and overall great communication. Good prices and prompt delivery. Highly recommend 😊”

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Posted 2 weeks ago

“I am delighted with my recent purchases from your Company .. my 1st pair earrings came via John Lewis ..l was so impressed by the quality l now buy directly from you . have several pairs now & quality always consistent .. some are early Xmas pressies ... will continue to check out your sale as within my budget .. highly recommend Jon Richard ..delivery quick too !!”

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Posted 2 weeks ago

“Looked online for jewellery for my partner and came across Jon Richard web site. It turns out to be a very good wquality of jewellery and also a good web site.”

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Posted 2 weeks ago

“Really pleased with quality and quick delivery”

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Posted 2 weeks ago

“Beautiful quality but absolutely minuscule compared to photos. Very deceiving and can't have refund because they are for pierced ears.”

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Posted 2 weeks ago

“Great, quick delivery and value for money.”

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Posted 2 weeks ago

“Beautiful earrings and very quick delivery”

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Posted 2 weeks ago

“Very happy with item”

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Posted 2 weeks ago

“It’s so nice I like it”

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Posted 2 weeks ago

“I received a faulty item and I had a very quick and satisfactory reply,and a replacement was sent out straight away.”

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Posted 2 weeks ago

“I shan’t buy from this brand again.”

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Posted 2 weeks ago

“Excellent service! I ordered some items for my wedding very last minute. Due to my own error, the wrong address was somehow added. I was really panicking as there was no direct contact number for the company. I sent an email, and recieved an automated reply. I was convinced that my order would be sent to the wrong address. But, minutes later I recieved a personal email saying that the team had managed to change the despatch label before the parcel went. I was so grateful! I recieved my order yesterday and the items are beautiful. Thank you Saff and the rest of the team. Outstanding customer service!”

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Posted 2 weeks ago

“Name I know and trust”

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Posted 2 weeks ago

“Both the ends have snapped off”

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Posted 2 weeks ago

Jon Richard is rated 4.4 based on 5,339 reviews