Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,565 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,565 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Affordable fashion jewellery and quick delivery I have used a few times now and would recommend”

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Posted 2 weeks ago

“Beautiful bracelet, super fast delivery.”

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Posted 2 weeks ago

“Easy ordering went very quickly we’ll order again. Item was lovely packaged no damage in postal so very happy with order. Will buy again.”

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Posted 2 weeks ago

“Brilliant quality, excellent prices, quick delivery and sensible packaging. Easy to buy lovely gifts and treats for myself!”

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Posted 3 weeks ago

“Easy to use web site, speedy delivery.”

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Posted 3 weeks ago

“Bought this as a present for a very special young lady. The set is absolutely stunning, it is veey eye catching.”

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Posted 3 weeks ago

“Lovely gift , snall ..but well worth the price in the sale”

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Posted 3 weeks ago

“Very small much smaller than the picture I was Very disappointed when you open up the top Earring I can’t even get them to shut on my Ears. I won’t wear them. I have ordered a few pairs now but these were no good.”

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Posted 3 weeks ago

Hi, We’re really sorry to hear these weren’t right for you, especially as you’ve ordered from us before. All measurements are included in the product description, but we understand it can still be difficult to judge size from photos. Please feel free to get in touch with our team so we can help resolve this. Please Email customerservice@jonrichard.com with your order number and a brief description. Thankyou!

Posted 1 week ago

“Its a very lovely gift .lovely neckless set i really like it”

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Posted 3 weeks ago

“Good quality at a fraction of the price. Thank you so much.”

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Posted 3 weeks ago

“I always enjoy shopping at Jon Richard.Really nice jewelery, good selection and good value, thank you.”

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Posted 3 weeks ago

“I received earrings that had clearly already been worn, which is completely unacceptable. I contacted customer service to complain, but nobody bothered to follow up or resolve the issue. The customer service is absolutely terrible, and selling used products as new is shocking. Don’t waste your money—avoid buying from Jon Richard.”

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Posted 3 weeks ago

Thank you for sharing your feedback. We’re sorry for the worry this caused. We can confirm the earrings were not previously worn, the appearance mentioned relates to the silver-plated finish. The posts on this style are standard metal and are not silver plated, which means they appear slightly darker than the decorative part of the earring. Our team responded within our stated timeframe, and we arranged a return and refund, which has since been successfully completed. We’re glad we were able to resolve this for you.

Posted 1 week ago

“Purchased Lipsy hoop earrings for myself. Quality not as good as expected. Buying online doesn't always work out.”

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Posted 4 weeks ago

“I recently purchased 2 sets of jewellery and I must say great quality didn't feel light at all. Looks absolutely beautiful and not to forget great value for money. Am a compulsive jewellery shopper and I dont get impressed by jewellery esily bt I must say great pieces.”

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Posted 4 weeks ago

“Just amazing got for bridesmaids look stunning and lovely wrapped”

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Posted 4 weeks ago

“I purchased 2 sets of Inicio gold plated earrings. They arrived quickly and were well packaged. Thank you”

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Posted 4 weeks ago

“Great communication and item received promptly. Lovely necklace atan excellent price”

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Posted 4 weeks ago

“I bought gift for my friend shr really likes it”

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Posted 4 weeks ago

“I love my bracelets - very good quality- ordering was very straightforward and delivery was quick”

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Posted 1 month ago

“It's beautiful😇”

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Posted 1 month ago

Jon Richard is rated 4.4 based on 5,565 reviews