Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,500 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks cheap and not at all attractive as pictured. Chain looks cheap and like it will break”

Helpful Report

Posted 1 week ago

“Have not reveived my item , very disappointed as it is a gift , & I ordered it on the 29th Nov”

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Posted 1 week ago

“Lovely necklace as ordered. Very pretty design. Initially the box didn’t arrive with it but after a quick email the issue was resolved swiftly. Thank you.”

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Posted 1 week ago

“Only received half my order, emailed but no response, no contact numbers to speak to anyone!”

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Posted 1 week ago

“Absolutely love my purchase i made ❤️ fantastic quality im in love”

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Posted 1 week ago

“Lovely items if they both to send them! Missing from my order and no reply to replace although charged”

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Posted 1 week ago

“Beautiful jewelry, fast delivery, very pleased. Thank you!”

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Posted 1 week ago

“I love my bracelet! It looks just as good as advertised and arrived quickly too.”

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Posted 1 week ago

“This set was very small compared to the photos online. Not worth the money and couldn’t return them as they don’t let you return ear rings. Not what was advertised. Not happy at all. Wouldn’t buy from this website again.”

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Posted 1 week ago

“Absolutely stunning sets ! Bought 3 now and will be buying more ! Beautiful for a present !”

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Posted 1 week ago

“Do not have pierced ears so options at most places are limited or non existent. Jon Richard are the exception. Another lovely purchase this time.”

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Posted 1 week ago

“I received these three items which I was pleased with but they were very poorly presented, no boxes just in a cellophane package. I wasn’t offered an option to purchase boxes at the time of ordering so presumed they would be adaquately presented in a box. I contacted them twice about this issue but still haven’t received a reply,a therefore I won’t be ordering again as I think after sales service should be a priority. Disappointed.”

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Posted 1 week ago

“Lovely jewellery at a good price.”

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Posted 1 week ago

“Very impressed with the service. Quality and price are excellent. Would recommend”

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Posted 1 week ago

“Lovely gift for my mum, sentimental as its her mum's birthstone in the bracelet. Easy to order, quick delivery. Very happy”

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Posted 1 week ago

“Somethings are nice others are rubbish”

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Posted 1 week ago

“The heart necklace is nice but not happy having to pay an extra 15€ for customs for it be shipped to Ireland”

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Posted 1 week ago

“Delivered on time, lovely bracelet but would have been nice to have a little card with it describing the bracelet and what it is made of.”

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Posted 1 week ago

“Really happy with the bracelet, looks very nice on. Really good price and quick dispatch 👍”

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Posted 1 week ago

“Love your earrings....the more unusual the better”

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Posted 1 week ago

Jon Richard is rated 4.4 based on 5,500 reviews