Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,293 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I totally love this jewellery. It’s so chic and pretty.”

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Posted 2 years ago

“Quick reliable service”

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Posted 2 years ago

“Good service and the quality of the goods bought were of the correct standard for the money paid.”

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Posted 2 years ago

“They’re beautiful earrings but they’re not rose gold which a ordered. They were gold, so this was disappointing as I wanted them to go with a JonRichard rose gold bracelet that my husband bought me. Gift box which I also purchased was dinted on arrival. I haven’t returned because it was a faff on. But yes over all disappointing.”

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Posted 2 years ago

Hi, Thanks for your recent review. We apologise for the recent issue you experienced - please contact our customer service team at customerservice@jonrichard.com and they will help to resolve the matter for you as soon as possible. Thank you, Jon Richard

Posted 2 years ago

“The part which goes in the ear are proper black and both boxes broken, and the worst part is that I can't even return the earring because is a policy that won't be accepted. For amount of money which I paid I would expect some good quality!!! I will. Never buy anything in my life from this 'brand'”

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Posted 2 years ago

“very good quality rings! they’re so sparkly and look absolutely beautiful on😍 the sizing is accurate. would definitely buy again.”

Jon Richard 5 star review on 11th February 2023

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Posted 2 years ago

“excellent quality and exceptional customer service with fast delivery”

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Posted 2 years ago

“Loved the Xmas tree brooch , it’s so beautiful”

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Posted 2 years ago

“Beautiful earrings and matching necklace . Very pleased .”

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Posted 2 years ago

“They took the order and then didn’t send the earrings I specifically wanted. Completely disappointed.”

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Posted 2 years ago

“Beautiful ! Thank you”

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Posted 2 years ago

“I have bought jewellery from JonRichard for years now, and always found their products and service first class! I will continue to shop with them.”

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Posted 2 years ago

“Great service very pleaded”

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Posted 2 years ago

“All items I bought returned. Cheap”

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Posted 2 years ago

Hi, thanks for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We offer free returns for all UK orders. Thank you, Jon Richard

Posted 2 years ago

“The two brooches are beautiful and the delivery was excellent.”

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Posted 2 years ago

“all items, well wrapped, arrived in good time, and in perfect order.”

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Posted 2 years ago

“Satisfied with this service”

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Posted 2 years ago

“Beautiful, weighty, pretty and strong looking bracelet, amazing value for money!”

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Posted 2 years ago

“Really delighted with the quality of this item, also arrived quicker than expected”

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Posted 2 years ago

“Lovely necklace and very speedy delivery”

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Posted 2 years ago

Jon Richard is rated 4.4 based on 5,293 reviews