Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,293 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much for my jewellery i am very happy with the three items I purchased very good quality & speedy delivery 😊”

Helpful Report

Posted 2 years ago

“Easy to order, quick delivery, and beautiful earrings, will use this seller again.”

Helpful Report

Posted 2 years ago

“Both sets of earrings are lovely”

Helpful Report

Posted 2 years ago

“I bought the bracelet for a birthday present and was really pleased with it, I also purchased the gift box to make it extra special, could not fault product and service, excellent.”

Helpful Report

Posted 2 years ago

“Really pretty and well made. Delighted. Quick delivery.”

Helpful Report

Posted 2 years ago

“Customer service was amazing. They went above and beyond to resolve my query. A special thank you to Carla. My earrings are beautiful too. Highly recommended!”

Helpful Report

Posted 2 years ago

“Excellent products I was delighted when I received them. They are actually nicer than they look in the photos. Service was great and delivery was prompt. Highly recommend.”

Helpful Report

Posted 2 years ago

“As always, great service, great products, great prices. I ordered a few things for presents. Theey'll be ideal.”

Helpful Report

Posted 2 years ago

“Quality bracelet, great website, delivered on time no fuss....”

Helpful Report

Posted 2 years ago

“Brilliant jewellery.....good value”

Helpful Report

Posted 2 years ago

“Lovely necklace, great quality and speedy delivery!”

Helpful Report

Posted 2 years ago

“Excellent quality and price. Extremely happy with my purchase.”

Helpful Report

Posted 2 years ago

“Beautiful bracelet and a great bargain”

Helpful Report

Posted 2 years ago

“Loved this brooch looks better than the picture”

Helpful Report

Posted 2 years ago

“I have been asked to review an order i still have not received”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. Please contact customerservice@jonrichard.com for updates on your recent order. Thank you, Jon Richard

Posted 2 years ago

“Great quality and perfect price”

Helpful Report

Posted 2 years ago

“I bought the silver tassel earrings which are a beautiful style. Unfortunately when the earrings arrived , the post on one of the earrings had a bend in it close to where the end is . Due to its position, it would have been difficult to straighten out without damaging the earring. The item had already sold out on line, so I couldn’t reorder a replacement. This is the first time I have bought from this company, so I’m disappointed”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow our returns procedure - https://www.jonrichard.com/returns-policy-i5 Our customer service team will be more than happy to resolve any order issues you have too, please contact them on customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“I bout a pair of earrings from Jon Richard. Com and a pair from a high end jeweler and the Jon Richard ones were the best looking, had the most sparkle and we're half the price of the others which I had to return due to getting a reaction from them. Well done Jon Richard. 10 out of 10.”

Helpful Report

Posted 2 years ago

“I ordered a gift box set with a necklace bracelet and earrings. The necklace and earrings were fine but the bracelet broke on it’s within a few days of wearing it.”

Helpful Report

Posted 2 years ago

“Yes very pleased with my earrings. One pair faulty but was sent a new pair fantastic service”

Helpful Report

Posted 2 years ago

Jon Richard is rated 4.4 based on 5,293 reviews