Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

“This jewellery is Stunning I was blown away with it I cannot wait to wear it the quality is excellent it sparkles beautifully the design is so on trend it’s to wear at my daughters wedding I’m so very pleased I bought it. Thankyou.”

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Posted 2 years ago

“I loved the magnetic clasp pearl bracelet but unfortunately the clasp fell apart after a few days perhaps I should have been more cautious when taking it off”

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Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“The products are awesome only the outer packing or the box doesn't suit the product it's too small and for one jewellery only a ziplock is provided. Unable to keep the jewellery safely .”

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Posted 2 years ago

Hi, thank you for your recent review. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. You can purchase one separately here. https://www.jonrichard.com/gifts-c24/gift-box-c170. All jewellery will however be in protective packaging to keep it safe from harm. Thank you, Jon Richard

Posted 2 years ago

“Really lovely bracelet but it’s very small. More like a child’s”

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Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“Love these beautiful earrings! They match my mother of the bride outfit perfectly! Great service & super fast delivery! Thank you!”

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Posted 2 years ago

“Quick and easy transaction. Very quick delivery as described. Beautiful bracelet.”

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Posted 2 years ago

“Gorgeous when I was first given as a gift, however the underside of my bracelet turned copper and even the top is starting to turn copper colour too. It’s rhodium plated. I have been careful with it. Only lasted about 4weeks before tarnishing so disappointed. I’ve only purchased this one as I didn’t want the person who gifted it to me to find out.”

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Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“I bought 4 products, two were jewellery sets, they were too small than shown on the screen and too delicate also.The ring is good(medium quality) and then a pearl necklace is but not that great. However the return was quiet easy and refunds were quick.”

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Posted 2 years ago

“Only worn ear rings a couple of times and the part that goes through the ear snapped, not happy at all”

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Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“Very pretty, good quality jewellery…would definitely order from Jon Richard again.”

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Posted 2 years ago

“Items received well packaged and beautifully presented in velvet gift boxes. Quick delivery and items are well made. Bought as a gift and am sure it will be well received.”

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Posted 2 years ago

“Beautiful necklace and earrings.”

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Posted 2 years ago

“Love my bracelet and reasanble price to”

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Posted 2 years ago

“Hardly any colour to this set was not gold looking almost silver couldn’t wear as order gold”

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Posted 2 years ago

Hi, thank you for your recent review. We're sorry to hear you weren't completely satisfied with your purchase - you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“Very pleased with all the earrings i bought three pairs these earrings came exactly as pictured Reasonable price and fast delivery Thank u for a smooth transaction”

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Posted 2 years ago

“Beautiful silver necklace and earrings and a very good price”

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Posted 2 years ago

“Beautiful gift for a friends birthday! Arrived quickly and looked exactly as expected. Would definitely order these sets again”

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Posted 2 years ago

“Lovely jewellery, delighted with my purchases.”

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Posted 2 years ago

“Delighted with my purchase. Thank you .”

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Posted 2 years ago

“Wear it once and it turns grey and turns your neck green. Absolutely over priced and just a piece of tat that you can buy for a fraction of the price of a stall”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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