Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,582 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deeply disappointed with these earrings. The website photo makes them look fairly substantial but in reality they are absolutely tiny. Won't buy from here again.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 2 years ago

“The headband I bought was beautiful & just what I wanted for my hair, to wear to a wedding. Sadly, it was broken on arrival but I had no time to return it so I fixed it with some superglue & it's as good as new. I wouldn't let this put me off in future though as it really was pretty.”

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Posted 2 years ago

“Very happy with my purchase. Beautiful earrings. Have been looking for these everywhere”

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Posted 2 years ago

“Loved my necklace and earring set really good quality.”

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Posted 2 years ago

“Beautiful jewellery at affordable prices”

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Posted 2 years ago

“Really pleased with both purchase and delivery. I will certainly be using the website again when needed.”

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Posted 2 years ago

“Purchased a lovely sterling silver bracelet as a gift for a friend who was retiring. The bracelet was lovely quality and delivery arrived when expected. Can’t fault the communication or service. Will definitely shop with Jon Richard again.”

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Posted 2 years ago

“Lovely items, always good quality. Fast delivery.”

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Posted 2 years ago

“Stone missing and a little larger than expected”

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Posted 2 years ago

“Very pleased with the delivery,,& also for the item received..Thank you”

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Posted 2 years ago

“Fantastic service, great communication upgraded my delivery option for free as I needed speedy delivery Product clip on earings exceeded my expectation perfect gift Thank you so much will certainly be using you again Sue Ward”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave a review! We are thrilled that you found the product clip-on earrings to exceed your expectations and that we were able to get them to you in time! We really appreciate you being a returning customer, and we look forward to serving you again soon. Thanks, Jon Richard

Posted 2 years ago

“Absolutely love these earrings, they look so nice 😍 fab service too 👌”

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Posted 2 years ago

“Just as described, speedy delivery”

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Posted 2 years ago

“Iv had a few things and iv been pleased with them all”

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Posted 2 years ago

“Excellent quality, great price and fast delivery thank you”

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Posted 2 years ago

“Hi I ordered two Lipsy bracelet sets they should of came with gift boxes but they didn't come”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. We apologise for the recent issue you experienced and ask you to email our customer service team at customerservice@jonrichard.com to resolve the issue for you as soon as possible. Thanks, Jon Richard

Posted 2 years ago

“Love the earings very happy .”

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Posted 2 years ago

“Haven't received purchase”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We're extremely sorry about the recent issue you experienced and ask you to email our customer service team at customerservice@jonrichard.com, for us to resolve this as soon as possible. Thank you, Jon Richard

Posted 2 years ago

“Very pleased with the jewellery I purchased. Lovely details and good quality.”

Helpful Report

Posted 2 years ago

“Lovely gift set for my partner.”

Helpful Report

Posted 2 years ago

Jon Richard is rated 4.4 based on 5,582 reviews