Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

“Difficult to see size online but the earrings ordered were fine. Loved the red heart ones. Just wish I’d ordered bigger hoop earrings.”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. We are sorry to learn you weren't completely satisfied with your recent order, we offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“Lovely choice of jewellery and very pleased with my purchases, very sparkly and good quality.”

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Posted 2 years ago

“Made a last minute purchase on the 19/12. Royal Mail delivered the item on the 21st and the ring is lovely. Fabulous service”

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Posted 2 years ago

“Excellent value for money. A joy to wear the stones look fabulous .”

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Posted 2 years ago

“This was bought as a Christmas present. The item arrived on time and was well packaged.”

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Posted 2 years ago

“I have shopped at Jon Richard for a number of years, and love their excellent products and customer service!”

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Posted 2 years ago

“Bought my wedding jewellery and the pieces are absolutely breathtaking. The necklace sits so nicely on my neck, and the matching earrings are beautiful!”

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Posted 2 years ago

“I bought a beautiful set of jewellery in the sale. I was blown away by the quality of the pieces and gave had lovely comments from people when I have worn it. Fabulous value and amazing quality”

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Posted 2 years ago

“Beautiful jewellery set. Arrived in perfect condition.”

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Posted 2 years ago

“It is delicate but pretty. Chain much thinner than I expected. Add the postage and it is not a lot for your money.”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. We are sorry to learn you weren't completely satisfied with your recent order, we offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“A dull imitation of what I expected”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. We are sorry to learn you weren't completely satisfied with your recent order, we offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“Lovely products and speedy delivery, highly recommended”

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Posted 2 years ago

“Love Jon Richard Jewellery had a few items and all beautiful, to go with my chosen outfits.”

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Posted 2 years ago

“Ordered last week and now you want a review of goods which I have not yet received.”

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Posted 2 years ago

Hi, thanks for your recent review. Due to recent courier strikes we have been experiencing delays with our expected delivery dates. We are extremely sorry your order took longer than expected to arrive and want to thank you for your patience on this occasion. Thank you, Jon Richard

Posted 2 years ago

“Lovely jewellery wonderful service !”

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Posted 2 years ago

“Sent a bracelet back and had no refund back”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We aim to process your returns as quickly as possible but please allow up to 14 working days for the refund to be processed from the day you return the products. You will be notified via email when we have processed the refund. Please allow further 2-5 working days for your account to be credited or 2-5 working days for an exchange/replacement item to be sent. Our customer service team can be contacted via customerservice@jonrichard.com for any further enquiries regarding your recent order. Thank you, Jon Richard

Posted 2 years ago

“Sent a bracelet back and had no refund back”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We aim to process your returns as quickly as possible but please allow up to 14 working days for the refund to be processed from the day you return the products. You will be notified via email when we have processed the refund. Please allow further 2-5 working days for your account to be credited or 2-5 working days for an exchange/replacement item to be sent. Our customer service team can be contacted via customerservice@jonrichard.com for any further enquiries regarding your recent order. Thank you, Jon Richard

Posted 2 years ago

“Product More than expected. Quality and cost on point.”

Helpful Report

Posted 2 years ago

“Bought for my mums birthday, it was Beautiful came in a lovely box, my mum loved it. Thank you :-))”

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Jon Richard Reviews