Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,585 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product”

Helpful Report

Posted 2 years ago

“Really pleased with the lovely earrings. Arrived promptly. Very impressed thank you”

Helpful Report

Posted 2 years ago

“Great jewellery”

Helpful Report

Posted 2 years ago

“Well-made earrings just what I wanted very good value too would recommend .”

Helpful Report

Posted 2 years ago

“Beautiful earrings (2 pairs) and Customer Service that went way above and beyond in helping me find some earrings I was looking for. Definitely highly recommended”

Helpful Report

Posted 2 years ago

“Overall very pleased with quality of products and quickness of delivery of orders”

Helpful Report

Posted 2 years ago

“Carla’s customer service was incredible. I hope this is fed back to her. Really amazing. As for the items, great quality for pricing. I think it’s a varied range across mood, simply silver and Jon Richard and has become my go to for gifts and myself. Something for everyone. Have to say though, if customer service was bad I am the sort of person who would go elsewhere so on the one item I ever had an issue with, a faulty lapis locket, the service was sooooo good it absolutely gave your company brand loyalty. I will 100% keep shopping with you. One thought. You should consider clearpay. Most of my friends have stopped shopping with klarna but all use clearpay. Might broaden your sales base. Other than that. All good 👍🏻”

Helpful Report

Posted 2 years ago

“Looking for matching 3 piece jewellery set earrings, necklace & bracelets. Seen this online. Delivery was quick. Came in a lovely box which I did not think would be included as said box not included. When visiting NEXT noticed they stocked Jon Richard jewellery. Felt this was must better quality and value compared to the store. Overall really pleased with the quality and colour.”

Helpful Report

Posted 2 years ago

“I am never disappointed with Jon Richard's Jewellery lovely to give as gifts”

Helpful Report

Posted 2 years ago

“I bought the bracelet as a gift for my daughter and she was delighted with it. It was delivered the next day, before the given delivery date so I am very happy with my shopping experience”

Helpful Report

Posted 2 years ago

“Excellent quality, delivery of item was super fast!, very happy with purchase Highly recommended”

Helpful Report

Posted 2 years ago

“The product is really good quality. Looks so pretty. Recommended.”

Helpful Report

Posted 2 years ago

“Thank you so much for my jewellery i am very happy with the three items I purchased very good quality & speedy delivery 😊”

Helpful Report

Posted 2 years ago

“Easy to order, quick delivery, and beautiful earrings, will use this seller again.”

Helpful Report

Posted 2 years ago

“Both sets of earrings are lovely”

Helpful Report

Posted 2 years ago

“I bought the bracelet for a birthday present and was really pleased with it, I also purchased the gift box to make it extra special, could not fault product and service, excellent.”

Helpful Report

Posted 2 years ago

“Really pretty and well made. Delighted. Quick delivery.”

Helpful Report

Posted 2 years ago

“Customer service was amazing. They went above and beyond to resolve my query. A special thank you to Carla. My earrings are beautiful too. Highly recommended!”

Helpful Report

Posted 2 years ago

“Excellent products I was delighted when I received them. They are actually nicer than they look in the photos. Service was great and delivery was prompt. Highly recommend.”

Helpful Report

Posted 2 years ago

“As always, great service, great products, great prices. I ordered a few things for presents. Theey'll be ideal.”

Helpful Report

Posted 2 years ago

Jon Richard is rated 4.4 based on 5,585 reviews