Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,301 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,301 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely selection of bridal/bridesmaid hair accessories Fast delivery & well packaged”

Helpful Report

Posted 2 years ago

“The pins I wore for my engagement and wedding, one of the demontes came off. I've worn your products before and lasted me many years.”

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Posted 2 years ago

Hi, thank you for your recent review. We are very sorry to learn of the recent issue you experienced with your order. Please contact our customer service team at customerservice@jonrichard.com who will help to resolve as soon as possible. Many apologies again for any inconvenience caused. Thanks, Jon Richard

Posted 2 years ago

“Items received very quickly, just as described. Very happy.”

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Posted 2 years ago

“Lovely earrings a bit different not to big”

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Posted 2 years ago

“Nice beautiful jewellery, slightly on the expensive side. The ring was smaller than expexted size, so had to return amd order a bigger size.”

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Posted 2 years ago

“Stunning earrings love them ❤️”

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Posted 2 years ago

“Perfect extender for my swarovski tennis bracelet which broke making the bracelet too short to wear! Amazing price at a third of the price if bought from the retailer. Only bug bear was the £3.50 postage for a £1.20 item but still cheaper than buying from the original retailer so all good!”

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Posted 2 years ago

Hi, thank you for your recent review. We are sorry to learn of the recent issue you experienced with your order. Please contact our customer service team at customerservice@jonrichard.com who will help to resolve. Many apologies again for any inconvenience caused. Thanks, Jon Richard

Posted 2 years ago

“Wife is so pleased with the bracelet I’ve ordered more for Christmas for her and the the children”

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Posted 2 years ago

“Really pleased with items, did not long to receive them”

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Posted 2 years ago

“Was a bit disappointed with my purchase. Quality was okay but disappointed with the size.”

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Posted 2 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We offer free returns for all UK orders. Our full returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard

Posted 2 years ago

“Lovely classy earring good quality. Delivery good in dispite of Royal mail strikes. Would definitely recommend buying from these.”

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Posted 2 years ago

“Come really quick quality for the price got 20% of plus 10 for first order Ordered more for Christmas thanks Jon Richards”

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Posted 2 years ago

“I ordered a bracelet and the 6 days later I received an email confirming a refund with out any other correspondence at all extremely poor customer service would never order from these again”

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Posted 2 years ago

Hi, thank you for your recent review. We are very sorry to learn of the recent issue you experienced with your order. We have raised the matter with our customer service team and will pass the above additional comments to the relevant team. Many apologies again for any inconvenience caused. Thanks, Jon Richard

Posted 2 years ago

“The earrings arrived quickly and are beautiful. Very good value for money. Thankyou.”

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Posted 2 years ago

“Arrived promptly, but unfortunately, it doesn't work...the clasp will not open”

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Posted 2 years ago

Hi, thank you for your review. If you believe an item you have received is faulty, it can be returned using our free returns service for refund or replacement. Please ensure to mark clearly on paperwork if a refund or replacement is required. Alternatively please contact our customer service team who are happy to help with any order queries at customerservice@jonrichard.com Thanks, Jon Richard

Posted 2 years ago

“Stunning jewellery at superb prices.”

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Posted 2 years ago

“The earrings are beautiful. I always get complimented when i wear them. Well worth the money. Already looking for Christmas presents.”

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Posted 2 years ago

“I love this jewellery and I would not buy my jewellery from anywhere else”

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Posted 2 years ago

“Good quality and an excellent price”

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Posted 2 years ago

“Beautiful necklace excellent price”

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Posted 2 years ago

Jon Richard is rated 4.4 based on 5,301 reviews