Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,306 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning jewellery at superb prices.”

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Posted 2 years ago

“The earrings are beautiful. I always get complimented when i wear them. Well worth the money. Already looking for Christmas presents.”

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Posted 2 years ago

“I love this jewellery and I would not buy my jewellery from anywhere else”

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Posted 2 years ago

“Good quality and an excellent price”

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Posted 2 years ago

“Beautiful necklace excellent price”

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Posted 2 years ago

“Everyone loves my bracelets. I have had numerous compliments.”

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Posted 2 years ago

“Loved the jewellery but was a bit disappointed with how they were shipped. Admittedly I didn't pay extra for the gift box as they were for myself but I did expect them to come in some sort of box, rather than 2 small plastic bags which meant I had to untangle the necklace when it arrived.”

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Posted 2 years ago

Hi, thank you for your recent review. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. You can purchase one separately here - https://www.jonrichard.com/gifts-c24/gift-box-c170 All jewellery will however be in protective packaging to keep it safe from harm. Thank you, Jon Richard

Posted 2 years ago

“Delighted with purchase. The pendant an earrings were even better than their photographs. Customer service and delivery excellent. Will definitely buy from Jon Richard again.”

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Posted 2 years ago

“I love Jon Richard jewellery, their prices on this website are so competitive to other outlets. The products I bought recently are from the SALE section. I am so pleased with each item. The delivery is quick and on only one occasion I had to return one necklace. It was processed through the post and I got my refund very quickly. Thank you Jon Richard, well done to all the staff too.”

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Posted 2 years ago

“I was given a pair of Jon Richards Emerald green pear drop earrings as a birthday present , so I went online to see if I could find a matching necklace. How delighted I was to find an identical Jon Richards Emerald green pear pendant in a 6 inch gold-plated zirconia collar necklace. I ordered it on the 17th October and it arrived 3 days later! I do have a small reservation. I hope the necklace made up of flexible segments will not snap when worn.”

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Posted 2 years ago

“Very easy to use . Excellent variety of jewellery. Reasonably priced.”

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Posted 2 years ago

“Ordered a bracelet wrong one sent out by mistake. Sent the correct one out promptly. Very good customer service”

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Posted 2 years ago

“As usual not disappointed by my purchases.”

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Posted 2 years ago

“Lovely bracelet very pretty. Granddaughter will absolutely love it.”

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Posted 2 years ago

“Delivery came very quickly, and the earrings are so sparkly and beautiful. Thankyou so much :)”

Jon Richard 5 star review on 31st October 2022

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Posted 2 years ago

“Ordered a bracelet for Grandaughters 18th Birthday. It came quickly, well wrapped and well presented. It’s perfect, good quality and exactly as shown on the picture.”

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Posted 2 years ago

“didn’t come”

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Posted 2 years ago

Hi, thank you for your review. We're sorry to hear about the recent issue you experienced with your order. Our delivery service is currently experiencing delays due to Royal Mail strikes - please contact customerservice@jonrichard.com to receive an update on your order status. Thank you, Jon Richard

Posted 2 years ago

“nice items good prices fast delivery”

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Posted 2 years ago

“Service was a bit slow and sadly the riser earrings I ordered don't stay where they should and you can't return earrings once tried.”

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Posted 2 years ago

Hi, thank you for your review. If you believe an item you have received is faulty, it can be returned using our free returns service for refund or replacement. Please ensure to mark clearly on paperwork if a refund or replacement is required. Alternatively please contact our customer service team who are happy to help with any order queries at customerservice@jonrichard.com Thanks, Jon Richard

Posted 2 years ago

“Really pleased with the quality of the jewellery set that I got for my daughter.”

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Posted 2 years ago

Jon Richard is rated 4.4 based on 5,306 reviews