Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,585 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, and the earrings are gorgeous. Their quality of jewellery is second to none and beautifully made. Also, as I was sending it as a gift, I called them up to add a card; so that my friend knew the gift came from me.”

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Posted 2 years ago

“Was not impressed with my tiara as it arrived out of shape and after trying to fix it, it still didn’t look right. I have purchased another one.”

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Posted 2 years ago

Hi, thank you for your recent review. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow the following returns procedure. https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard

Posted 2 years ago

“Lovely necklace I bought 4 for my bridesmaids to wear when I get married. They were also a great price”

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Posted 2 years ago

“Loved my sterling silver Jewellery from JonRichard lovely gift box”

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Posted 2 years ago

“Lovely necklace and earrings set, worth the money”

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Posted 2 years ago

“Excellent service and item quality is excellent as is the customer service I’d use them again and highly recommended them”

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Posted 2 years ago

“Excellent service once again. Bought Tree of Life set on behalf of a friend (I'd bought her Christmas gift from Jon Richards) in the sale recently. We were both amazed at quality and price.”

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Posted 2 years ago

“Lovely clip earrings. One pair, clip broke and they immediately sent me another pair without having to return broken item. Will definitely buy from them again. First class service😊😊”

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Posted 2 years ago

“Really good quality better than i could imagine.”

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Posted 2 years ago

“Beautiful jewellery, love it thank you”

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Posted 2 years ago

“Lovely jewellery”

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Posted 3 years ago

“Great service, I am very pleased woth my purchases. They arrived quickly and are very nice.”

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Posted 3 years ago

“Ordering was relatively simple and delivery was good, but I received the wrong size to what I ordered, so has put me off Ordering again”

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Posted 3 years ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund - we offer free returns for all UK orders. Please contact our customer service team at customerservice@jonrichard.com and a member of our team will help to resolve the issue for you as soon as possible. Thank you, Jon Richard.

Posted 2 years ago

“Item not received”

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Posted 3 years ago

Hi, thank you for your recent review. Please contact our customer service team at customerservice@jonrichard.com and a member of our team will help to resolve the issue for you as soon as possible. Thank you, Jon Richard.

Posted 2 years ago

“Loved my necklace and earrings”

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Posted 3 years ago

“Items are just as shown and are gorgeous”

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Posted 3 years ago

“Beautiful quality jewellery, I have never been disappointed with !The discounts are real and you can bag some great bargains. The laret necklace I purchased was much nicer than the picture and high quality.”

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Posted 3 years ago

“JonRichard jewellery is agreat buy at a great price i would recomend as atreat for yourself or a gift for friends and family.”

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Posted 3 years ago

“Beautiful brooch. Looks more expensive than it was”

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Posted 3 years ago

“The bangle was a gift for my niece and she loved it. Perfect, great quality and it is being worn layered with other bangles and bracelets. Excellent delivery service. Everything first class. Many Thanks”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,585 reviews