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John Charcol Reviews

4.9 Rating 2,774 Reviews
98 %
of reviewers recommend John Charcol
4.9
Based on 2,774 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read John Charcol Reviews

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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Anonymous
Anonymous  // 01/01/2019
Riza and Alex from John Charcol sorted out a pretty complex re-mortgage on a buy-to-let property with minimal fuss after a previous broker had failed to arrange a mortgage. I was impressed with the information flow & professional advice: but most importantly their ability to drive the mortgage through to completion quickly.
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(Southampton) - Posted 8 years ago
Always chasing things up to keep everything moving fab job
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(Southampton) - Posted 8 years ago
We recently renewed our mortgage with Randeep at John Charcol following our original engagement with John Charcol five years previous. As ever the experience was a positive & informed one. We will be using Randeep and John Charcol again in the future. Excellent customer relations.
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(London) - Posted 8 years ago
You know your stuff
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(Southampton) - Posted 8 years ago
Excellent service from Day 1.....professional, business like & friendly. I dealt with Matt Gibson & Helen Butler - both were first class.
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(Southampton) - Posted 8 years ago
Excellent service all round..matt started it off by talking me through different mortgage offers.once i decided on the mortgage i wanted Riza then took over and dealt with everything brilliantly.she was always keeping me upto date with what was going on between the solicitors and the bank which was very much appreciated..brilliant service !!!!
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(Southampton) - Posted 8 years ago
Excellent service with very helpful and well informed advisors very well recomended
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(Southampton) - Posted 8 years ago
An efficient and thorough service.
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(London) - Posted 8 years ago
Matthew Daly was excellent and nothing was too much trouble for him - everything went very smoothly. Would definitely use John Charcoal again.
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(London) - Posted 8 years ago
The team were friendly and efficient.
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(Southampton) - Posted 8 years ago
Tailor mAde
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(Southampton) - Posted 8 years ago
I approached John Charcol on the basis of their established reputation and was very impressed with the manner in which Jyotin dealt with my case. He took the time to establish my requirements and delivered exactly what was required in a very professional and timely fashion. I have been very satisfied with the outcome, and wouldn't hesitate to recommend John Charcol and Jyotin in particular.
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(London) - Posted 8 years ago
A very smooth, fast and efficient remortgage organised by Randeep Sodhi, who also helped me 3 years ago with a mortgage, he has been very responsive and professional and a great help in the process. I'll be back in future.
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(London) - Posted 8 years ago
Excllent service. The consultant I was dealing with (Randeep Sodhi) was very efficient, knowledgable, professional and followed things up swiftly to meet agreed timelines. I would surely recommend their services to others.
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(London) - Posted 8 years ago
We used John Charcol two times over last 3 years now and we are as happy as we were the first time. We're especially happy with Randeep Sodhi who assisted us both times and couldn't be more efficient, professional and simply nice person. We strongly recommend the company and Randeep to all our friends and family and we will most definitely use their help in future.
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(London) - Posted 8 years ago
As first time buyers, having the experience of Hemel Shah from John Charcol was invaluable. He was on hand right from the start helping us understand how much we could borrow. Each time we found somewhere we wanted to put an offer on, we would send the details to him first and he would be on hand to assist. Half way through the process my wife got a new job and initially I thought this would be an issue with lenders, but Hemel found us a great deal without any trouble. His service has always been quick, efficient and friendly. I can't recommend John Charcol or Hemel enough. We will use their services again in future.
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(London) - Posted 8 years ago
Excellent help from start to finish. Found me a deal way better than I thought I could get with my circumstances and dealt with every enquiry very swiftly. Will definitely be using them again.
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(Southampton) - Posted 8 years ago
Always helpful and informative
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(Southampton) - Posted 8 years ago
Made obtaining a mortgage that was suitable a lot easier as well as the whole process to completion.
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(Southampton) - Posted 8 years ago
Very efficient and professional service. Always kept up to date and always prompt with answering my queries. Cannot fault them at all will use again. First class service and cannot thank Daniel and Lisa enough for all the help it has been pleasure.
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(Southampton) - Posted 8 years ago
John Charcol is rated 4.9 based on 2,774 reviews