John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,790 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,790 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tom Bridle was very friendly, efficient and warm. I definitely would recommend him.”

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Posted 3 weeks ago

“James Clark was really helpful organising my income protection. Made it all really clear and always replied quickly if I had any questions.”

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Posted 3 weeks ago

“Thomas was extremely helpful and professional, ensuring he kept in contact with us until our application had been submitted (despite there being a long delay on our part). Would definitely recommend and use their services again.”

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Posted 3 weeks ago

“Tom has been brilliant through this process and helping us find the best life insurance to suit us. He has been very easy to talk to and to understand. Very polite and always at the end of the phone or an email if you need anything. If would definitely recommend his service to my family and friends.”

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Posted 3 weeks ago

“Ryan was incredibly helpful with sourcing a life insurance policy - I was travelling whilst he was sourcing various quotes and he was very patient whilst I was temporarily off-grid! As this was my fiurst policy, I had lots of questions which he answered clearly, and made the process easy to understand for a beginner. Would recommend to anyone!”

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Posted 3 weeks ago

“Ezra was very helpful and efficient and provided an excellent service.”

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Posted 3 weeks ago

“I have built up a great relationship with Stephen over the past five or so years. He takes time to understand what best suits my needs and clarify my objectives, keeping me well-informed of options throughout the mortgage process. His broad financial background has also helped me position for future goals. I have been very happy with his advice and would recommend him to anyone looking for straightforward solutions to sometimes complex and protracted mortgaging dilemmas.”

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Posted 4 weeks ago

“Fantastic service both for mortgage and insurance”

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Posted 4 weeks ago

“Shaun and Alexa worked very hard to find a lender for my remortgage in very challenging circumstances. They were always responsive and willing to give their time to assist me.”

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Posted 1 month ago

“Holly and the team were incredibly helpful in finding the right policies for me and my family. Thank you.”

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Posted 1 month ago

“Ezra has just completed another 3 mortgages for me. His efficiency is second to none, another fantastic service. Thank you Ezra.”

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Posted 1 month ago

“Friendly staff and good communication”

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Posted 1 month ago

“An extremely professional service which I highly recommend. Jenna Patel couldn’t have been more helpful, efficient, knowledgeable, responsive and all-round great to deal with!”

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Posted 1 month ago

“Samm was incredibly helpful, as my insurance process wasn't entirely straightforward, but she was relentless in working with me to get the best result.”

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Posted 1 month ago

“Fantastic service from start to finish. The team are really knowledgeable, friendly and helpful. I had regular updates throughout the whole process and felt comfortable contacting them for any further information I needed. They helped me get a great deal on my mortgage and the process was smooth and hassle free. I will definitely be using them again and would recommend to anyone.”

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Posted 1 month ago

“Leigha at John Charcol in Birmingham was fantastic. She couldn't have been more helpful and easier to work with during the whole process. Thanks again and we'll be back for the next re-mortgage!”

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Posted 1 month ago

“For insurance, Elliot was very helpful in making me understand the best policies for my situation. Everything was clear and professional.”

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Posted 1 month ago

“David Donaghy handled my request & was brilliant. Thank you.”

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Posted 1 month ago

“As first time buyers, our experience couldn’t have been better with our mortgage broker, Dan Williams. Always happy to help and ensured he thoroughly explained everything clearly for us. I would 100% recommend his service.”

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Posted 1 month ago

“Very clear and concise with the quotes. Couldn't help you enough”

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Posted 1 month ago

John Charcol is rated 4.9 based on 2,790 reviews