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John Charcol Reviews

4.9 Rating 3,002 Reviews
99 %
of reviewers recommend John Charcol
Company Reviews Metrics Info
4.9
Based on 3,002 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read John Charcol Reviews

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021
Vicent A
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ilmarie
Verified Buyer
“The agent that dealt with my application was very efficient and professional and got me the deal I wanted”
Helpful Report
(Southampton) - Posted 8 years ago
Neil
Verified Buyer
“Excellent great service”
Helpful Report
(Southampton) - Posted 8 years ago
Andrea
Verified Buyer
“A very smooth pleasant transaction with delightful staff to deal with. This is the second time I have used them and both times have been fantastic!”
Helpful Report
(Southampton) - Posted 8 years ago
Andrew
Verified Buyer
“Very helpful company used them for a number of years now to build my portfolio”
Helpful Report
(Southampton) - Posted 8 years ago
Melanie
Verified Buyer
“Friendly, efficient and professional. Will definitely use again.”
Helpful Report
(Southampton) - Posted 8 years ago
Anonymous
Verified Buyer
“They made the remortgage painless and helped all the way to completion.”
Helpful Report
(Southampton) - Posted 8 years ago
Andrew
Verified Buyer
“They worked hard to achieve the best deal”
Helpful Report
(Southampton) - Posted 8 years ago
Amarjit
Verified Buyer
“Fabulous work from a fantastic team of experts. Helped source a very competitive product through a specialist lender, also secured many extra's through the lender such as free valuation and solicitors with my chosen firm, (although the firm were on the panel for the lender) . Promptly dealt with all queries whilst keeping me updated every step of the way. Will certainly recommend to family and friends.”
Helpful Report
(Southampton) - Posted 8 years ago
Anonymous
Verified Buyer
“Sarita gave us excellent advice on structuring appropriate mortgage arrangements to purchase a second home in London, from a developer. The rates were excellent and were replaced with a reduced rate prior to completion. When our completion plans were going awry due to an oversight by our solicitor, Sarita and her team pulled out all the stops to resolve the problem.”
Helpful Report
(London) - Posted 8 years ago
Anonymous
Verified Buyer
“We were kept informed all the way though the process by some very nice people one person inparticule was Chantelle”
Helpful Report
(Southampton) - Posted 8 years ago
Steve
Verified Buyer
“Found me 2 mortgages with Leeds and TSB at good rates and were professional throughout”
Helpful Report
(Southampton) - Posted 8 years ago
Andrew
Verified Buyer
“Professional and accurate advice.”
Helpful Report
(Southampton) - Posted 8 years ago
Marc
Verified Buyer
“Brilliant service from Steve and Chantelle. Couldn't Have bought an investment without there help. I have already recommended John Charcol and will do many more times”
Helpful Report
(Southampton) - Posted 8 years ago
Atiyeh
Verified Buyer
“Great customer service and”
Helpful Report
(Southampton) - Posted 8 years ago
Philip C
Unverified Reviewer
“Very good service, quick to help solve problems, good communication and always available / responsive to calls, clear explanations of issues. Very satisfied.”
Helpful Report
Posted 8 years ago
Andrew
Verified Buyer
“provided a great service and kept us informed”
Helpful Report
(Southampton) - Posted 8 years ago
Jill
Verified Buyer
“i have had problems with John Charcol in the past and their slow responses. However, the second charge department were very swift in their actions and responses, and the whole process took less than a month..”
Helpful Report
(Southampton) - Posted 8 years ago
Lynn
Verified Buyer
“You explained everything very clearly and with no confusion. Nahid was very plesent to talk to and would certainly recommend you to others Thank you.”
Helpful Report
(Southampton) - Posted 8 years ago
Richard G
Verified Buyer
“Celeste @ John Charcol was fantastic throughout the entire process! She was patient and informative and super helpful!”
Helpful Report
(Southampton) - Posted 8 years ago
Anonymous
Verified Buyer
“Perfect transaction from start to finish can highly recommend”
Helpful Report
(Southampton) - Posted 8 years ago
John Charcol is rated 4.9 based on 3,002 reviews
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