John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.89

4.9 Rating 3,113 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,113 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using John Charcol and now we won’t go anywhere else, very impressed. Josh met our needs instantly and was able to produce us with multiple policies which served us better as a family than the ones we had previously which were costing us more and giving us less if we ever needed them. Josh was very efficient, professional, patient and put a lot of hard work into finding us the right policies and we are very grateful for all the time you dedicated. Could not fault anything. Thank you once again”

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Posted 1 day ago

“Shaun Boyle was absolutely first rate in finding us a deal that worked for us , despite several potential changes in property and timescale, he was always courteous, patient and thorough. Top recommendation.”

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Posted 1 day ago

“john Charcol really helpful, I want to give tons of appreciation to Miss.Holly and I appreciate her real work. I have got everything from them mortgage advisory from Rashminder singh, insurance protection from Holly, all of their services is incredibly superb and deserve for five star”

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Posted 2 days ago

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Posted 2 days ago

“My adviser Mohit Patel was very patient and stuck with the task. After I initially got turned down by one provider due to my medical history, he found another who came through with the cover I needed. Always pleasant to deal with, I’m happy to recommend Mohit.”

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Posted 2 days ago

“Excellent and fast service throughout the process would highly recommend”

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Posted 3 days ago

“Paul was amazing and handled a complicated case for us - we are recently freelancing and changes happening in the world, he really took the time to explain everything and make sure we got the perfect deal for us.”

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Posted 3 days ago

“I have used John Charcoal for years and find them extremely helpful and professional.”

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Posted 4 days ago

“Daniel has been a huge help in keeping me informed and talking through what would be the right decision for myself in regards to what type of protection is right for me.A great service and a great guy to talk to many thanks”

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Posted 5 days ago

“Exceeded expectations in every way. An extremely knowledgeable mortgage broker who made the whole process clear and straightforward. Even after the mortgage was approved, the level of support and guidance was fantastic. I truly couldn’t have asked for better service. Thank you!”

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Posted 5 days ago

“John Charcol have been helping me with mortgages now for 6 years and they're always amazing. They got me my first mortgage when nobody else could and my experience with everyone there has been amazing since, particularly Ezra Le Mon and Nick Teff. I always feel in really good hands.”

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Posted 5 days ago

“Tenacious and dedicated staff who are all determined to achieve a successful outcome for their clients. They are efficient and are excellent at keeping clients informed through the process.”

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Posted 6 days ago

“Meg has been fantastic, she has gone above and beyond, Would strongly recommend them. Thank you.”

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Posted 1 week ago

“very professional and pleasant to chat. well done and carry on with the good work!”

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Posted 1 week ago

“Andrew Ireland - Great experience working with this mortgage broker! They were professional, responsive, and explained everything clearly throughout the entire process. They made what could have been a stressful experience feel smooth and straightforward, and helped secure a great mortgage deal. Highly recommend to anyone looking for reliable and friendly mortgage advice.”

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Posted 1 week ago

“Joshua Ellis delivered an exceptional service from start to finish. Eloquently explaining the different policies and finding the best cover to meet my needs. His commit and perseverance was admiral as the duration for completion too some time.”

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Posted 1 week ago

“Excellent service from start to finish with Louise Keating. She kept the right amount of enquiry and monitoring of progress and was always there to offer excellent advice and support She looked for the very best rates and achieved them.”

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Posted 1 week ago

“Although this was back in October last year, I wanted to take the time to leave a review to thank David Donaghy at John Charcol for the excellent support and advice he provided while helping me find the right life insurance to support my mortgage. David was incredibly helpful and friendly throughout the whole process. He took the time to clearly explain the different options available and helped me find the policy that best suited my circumstances and my mortgage. He made what could have been a complicated process feel straightforward and stress-free, and I really appreciated the time and care he put into making sure everything was right for me. I would highly recommend David and the team at John Charcol to anyone looking for clear advice and great support when arranging life insurance or mortgage protection. I wouldn’t hesitate to recommend them to my family and friends.”

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Posted 1 week ago

“This is the second time I've taken out life insurance/critical illness/income protection etc via John Charcol, and I'd definitely recommend. Mohit Patel was very thorough, helpful, flexible and gave considered advice.”

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Posted 1 week ago

“Excellent service from Shaun and Eniko Kormendi for getting my mortgage completed. I have used them many times and they have always been professional, efficient, and very helpful throughout the whole process. Highly recommended – 10/10 service!”

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Posted 1 week ago

John Charcol is rated 4.9 based on 3,113 reviews