John Charcol Reviews

Name: John Charcol
Address: Drivers Wharf, Northam Road, Southampton (GB), Hampshire
Rating: 4.89

4.9 Rating 3,317 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

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4.9

Based on 3,317 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ezra has helped me with remortgaging and advance on my flat and is highly professional and I would highly recommend him.”

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Posted 14 hours ago

“James was extremely helpful in arranging life cover for me as we buy a new house. It was slightly complicated by various factors including my age but James found the best policy and arranged everything for us very promptly and efficiently. I would recommend John Chacol for all aspects of house buying - mortgages, insurance and life cover”

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Posted 14 hours ago

“Ryan was great to work with. Made everything really digestible and easy to understand and not stressful at all!”

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Posted 15 hours ago

“Esra from John Charcoal made my mortgage renewal a seamless process. I would highly recommend them.”

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Posted 1 day ago

“Stephen Brown, literally the only constant over the sale and purchase of our new property. Stephen is seemingly on speed dial seven days a week 24 hour, amazing communicator and incredibly professional. I really will return to Stephen when we look to remortgage in the future. Brilliant service and we can’t thank him enough.”

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Posted 2 days ago

“James Clark couldn't have been more helpful. He listened to what I wanted to achieve and provided a number of clear options for income protection and critical illness cover - never topics which are fun to discuss but James made it quick, clear and simple to put cover in place. Wouldn't hesitate to recommend James. Thanks again.”

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Posted 4 days ago

“Ezra helped with a difficult remortgage and has always been very helpful and speedy. I had Ezra and Meg for my first remortgage and have returned to John Charcol again because of their work.”

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Posted 4 days ago

“Randeep has been absolutely excellent. Many thanks! Highly recommended”

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Posted 1 week ago

“Michael W has been very professional and genuinely interested in helping find the best product. This has been consistent over the several years he's been providing mortgage advice. Strongly recommend”

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Posted 1 week ago

“Bilal has been our saviour throughout our entire property purchase process. My fiancee and I are first time buyers and we wouldn’t have got the house at the price we did had it not been for him. He’s guided us through the stages with so much grace and we owe all of our completion to him!”

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Posted 1 week ago

“I have been very impressed with several team members I interacted with at John Charcol. They were polite, professional and genuine. They made the process feel so easy. Would definitely use again or recommend.”

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Posted 1 week ago

“Stephen Brown was so knowledgeable, helpful, thorough and consistent. His communication is excellent and he provided us with regular updates. He actively updated us when rates improved. We couldn’t ask for a better service from Stephen”

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Posted 2 weeks ago

“Big thanks to Athavan, who helped us from start to finish, it was a long journey but he didn’t steer us wrong once! I would definitely recommend John Charcoal & Athavan, he comes with a wealth of knowledge & is extremely responsive. Thanks again Athavan!”

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Posted 2 weeks ago

“I can not thank Athavan enough! From start to finish he helped us obtain our dream home! I can't fault the service at all! And would recommend john Charcol! - thanks again Athavan for all the work you put in for us.”

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Posted 2 weeks ago

“Exceptional service from Susy! ⭐⭐⭐⭐⭐ Susy and team went absolutely above and beyond to help us get our mortgage across the line. Given our circumstances and the challenges we faced with lenders, there were points where it genuinely felt to us like it might not be possible. Susy never lost hope and reassured us to stay positive and trust her. She took a personal interest in our situation, continued to pursue every possible avenue, and kept working day and night (and weekends) even when things looked incredibly difficult. Her determination, knowledge and commitment made such a difference to us. We’re incredibly grateful for everything Susy did to get us over the line. She didn’t just treat us like another application — she genuinely cared about helping us achieve our goal and never gave up on us. We couldn’t recommend Susy highly enough. Thank you so much for everything, the Desmond clan!”

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Posted 2 weeks ago

“I am delighted to recommend John Charcol and particularly Jones and Elliot Nixon for supporting and guiding me and my husband to get our insurance policies sorted. Its a minefield out there and they made the process easy and understandable. Thanks so much!”

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Posted 2 weeks ago

“Kind and helpful.”

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Posted 2 weeks ago

“David was Very helpful took time to listen and understand what I need highly recommend”

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Posted 2 weeks ago

“Great service made it really easy”

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Posted 2 weeks ago

“Nick was exceptional at being patient and recommending the best insurances for me. meanwhile Ryan has also been incredible at arranging my mortgages. I highly recommend this team, who go out of their way to provide exceptional service!”

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Posted 2 weeks ago

John Charcol is rated 4.9 based on 3,317 reviews