John Charcol Reviews

Name: John Charcol
Address: Drivers Wharf, Northam Road, Southampton (GB), Hampshire
Rating: 4.89

4.9 Rating 3,236 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,236 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lauryn has been very professional and kind first of all. She has been patient and really attentive to listen and meet my need. I would absolutely recommend her to anyone who is looking for support with John Charcol.”

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Posted 8 hours ago

“Randeep has been great in organising our mortgage as first time buyers the process felt overwhelming but he was able to answer all questions quickly while constantly updating us on the progression of the offer. Mohit has helped up with every step of the way when organising our life insurance as two first time buyers. He ensured we were offered the best rates.”

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Posted 3 days ago

“The whole Charcoal team were brilliant, excellent communications, were adaptable and creative and made my policies happen, thank you.”

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Posted 3 days ago

“Daniel Smith was very helpful and considerate, would highly recommend”

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Posted 4 days ago

“Shaun was brilliant at exploring then explaining all the options well in advance of my mortgage changeover date, then monitoring the product to ensure it remained best value. He and Fiona also ensured that the switch went seamlessly in practice, so I was delighted with all their support. Thank you ☺️”

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Posted 5 days ago

“James explained the process and options very well. He explained about trusts and can be contacted for further advice”

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Posted 6 days ago

“Excellent service throughout my remortgage and Help to Buy equity loan repayment process. Shelini and Elliot were professional, responsive, and highly knowledgeable, providing valuable advice and guidance at every stage. I would happily recommend their services.”

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Posted 1 week ago

“Reiss & Rita were very professional & helping 😊”

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Posted 1 week ago

“Great service from a very friendly and knowledgeable team of Karolina and Gemma - no question too small for them to answer, along with some good advice on the market. Would deffo use again!”

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Posted 1 week ago

“Samm was a great help. Very friendly and professional and explained everything very well. Thank you Samm.”

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Posted 1 week ago

“Thank you Matthew Tyler at John charcols, Matthew’s been a massive help in helping us secure the right mortgage, went above and beyond, our circumstances changed and Matthew was always there to support and help adapt the lending options to those changes, and very speedy on communication.”

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Posted 1 week ago

“Fantastic service. Elliott really helped us to arrange our Life Insurance.”

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Posted 1 week ago

“James was very helpful, patient and explained things clearly. I would definitely recommend them.”

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Posted 1 week ago

“Lauryn Hodgson was extremely helpful in explaining all our protection needs and finding the most suitable policies. We found Lauryn to be very knowledgeable, friendly, kind, quick to respond to emails and to follow up on developments.”

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Posted 1 week ago

“Daniel Smith is so helpful and amazing to get you the insurance you need Thank you”

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Posted 1 week ago

“Great overall experience using John charcoal. Every step of the way was perfectly explained and I was provide options for each decision. Took the stress out of buying my first home”

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Posted 2 weeks ago

“This was an amazing journey , am really happy with the service l received , John Charcol is the best when it comes to service, their prices are so affordable. I recommend them”

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Posted 2 weeks ago

“Nick was wonderful. Explained everything in detail answered all my questions and was very patient and friendly. Thank you for all your guidance, help and assistance with the insurances , you made the process very clear and understandable.”

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Posted 2 weeks ago

“Michael has been of great help with my mortgage application. I have had a lengthy and overcomplicated process with the lender but Michael has guided me patiently through the process and helped unblock blockers.”

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Posted 2 weeks ago

“James was very helpful in helping me get cover and made it so easy for me he always worked around my busy work schedule and would highly recommend to others”

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Posted 2 weeks ago

John Charcol is rated 4.9 based on 3,236 reviews