John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,942 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,942 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far my experience with John charcoal is outstanding. Both Aaron and Mohit have been extremely helpful and have made this process less stressful. I highly recommend this company.”

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Posted 2 days ago

“Great service from Louise & Mohit, with everything explained clearly and thoroughly. Quick to respond and regular communication to update me on any changes and progress”

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Posted 4 days ago

“We have been assisted by Michael Coman and Adam Etherington over the past couple of months. They have both been been extremely professional whilst remaining helpful, communicative and have made the process as easy as possible for us”

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Posted 4 days ago

“I was told I could never get a mortgage being self employed, Christopher is the best broker I’ve ever had and got me a mortgage allowing me to buy my dream home. Elliott was wonderful too with my life cover.”

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Posted 6 days ago

“Daniel Smith made this process extremely easy for us, whilst keeping everything nice & simple along the way”

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Posted 1 week ago

“David Donaghy was extremely helpful during our decision and purchase of insurance to accompany our house purchase. He was very informative and always willing to answer our many questions.”

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Posted 1 week ago

“We were assisted by Mohit Patel. He was very professional and provided the most competitive product we could ever get”

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Posted 1 week ago

“Quick and efficient service whilst giving you exactly what you wanted.”

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Posted 1 week ago

“Dan was excellent throughout the entire process. Put our minds at ease and helped with all concerns raised.”

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Posted 1 week ago

“Mohit provided exceptional service and took the time to understand my personal and financial needs. He tailored a bespoke insurance cover that gives me complete peace of mind. I truly appreciate his professionalism, transparency, and genuine care. I trust Mohit completely and recommend him without hesitation.”

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Posted 1 week ago

“Nick was amazing from start to finish. I wouldn’t hesitate to recommend him to anyone!”

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Posted 1 week ago

“Philip, Mohit & Katherine have been extremely helpful throughout my buying process as an expat buyer in the UK. I would thoroughly recommend.”

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Posted 1 week ago

“Excellent service all around - found us a great mortgage, life insurance and home insurance and supported us throughout the process. Special thanks to Sundeep, Alexa and Kathryn for all their help. We would definitely recommend John Charcol to anyone looking for mortgage advice.”

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Posted 2 weeks ago

“We wouldn't hesitate to recommend John Charcol for mortgage advice. The customer service was excellent from the first point of contact right through to completion. We feel that we got the very best deal available to us at the time as a result of our mortgage adviser, Shaahid's hard work and determination. An excellent service which we would definitely use again.”

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Posted 2 weeks ago

“Really great service, quick and efficient thank you Jyotin a pleasure working with you.”

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Posted 2 weeks ago

“I've had a positive experience working with John Charcol. Used their mortgage broker services alongside their Income Protection and Life Insurance services. They've been absolutely excellent in terms of being incredibly accessible, knowledgable and explaining things in a clear and transparent way (we are first time buyers so this really helped!)”

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Posted 2 weeks ago

“Lisa was very good and professional. She kept checking in to ensure everything was going well.”

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Posted 2 weeks ago

“Thankyou to all the team. Specially Nicholas for the help/ advice very friendly, good customer service. Mortgage broker Chris was also very helpfull & good customer service.”

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Posted 2 weeks ago

“Daniel was really good at explaining the different insurance options to me and taking me through the application process!”

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Posted 2 weeks ago

“Shak, our advisor, was truly brilliant. This was less than straightforward, as we had an EWS1 challenge (Google it...), and problems with solicitors merging practices and losing information, and a good few other minor things that cropped up. Shak was the steadying hand throughout, stepping in wherever she was needed, and took control of whatever situation came up. I have already passed her details to my friends and family.”

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Posted 2 weeks ago

John Charcol is rated 4.9 based on 2,942 reviews