John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,750 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,750 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a first time buyer I really liked their service. Reiss Brian was really helpful in the process of the mortgage”

Helpful Report

Posted 22 hours ago

“My mortgage advisor Shak provided all relevant information in a clear and concise manner. I consider the sevice received excellent and value for money.”

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Posted 1 day ago

“Both Shaahid Quinn and Lily Rechert did an amazing job and were very friendly. I would definitely recommend anyone to use there services.”

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Posted 1 day ago

“I’ve dealt with Stephen Brown for years now and as ever, he was fab & the process hassle free. Would thoroughly recommend him.”

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Posted 2 days ago

“He was very patient and helpful to find the best available service that I need.”

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Posted 2 days ago

“James Clark was extremely helpful & informative throughout our financial review. He is easy to talk to and professional, his solutions were practical and affordable. Very pleased, will definitely use again and highly recommend.”

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Posted 4 days ago

“Sammi has been a great help at giving us insightful I formation and guiding us with our queries and recommending the right level of cover based on our needs. A great service received. Thanks again.”

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Posted 1 week ago

““Excellent service! They were truly amazing, very professional, and above all extremely kind. It’s rare to find people so helpful and friendly. I absolutely recommend them to everyone — I was really very satisfied!”

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Posted 1 week ago

“Shaun Boyle and Alexa West gave me excellent support all the way through the re-mortgaging process, and were always cheerful and constructive in providing excellent advice. In particular, Shaun repeatedly went above and beyond in the run up to the date of re-mortgaging to ensure that I was still getting the best deal in a rapidly changing market situation. I have always used the company John Charcol for obtaining a mortgage, and will continue to do so. Thank you!! ☺️”

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Posted 1 week ago

“Alvin, Holly & Fiona have been absolutely amazing! Always in contact with updates and changes to what's happening. Really appreciate all the help when purchasing my first property!”

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Posted 1 week ago

“Deepak, our mortgage advisor at John charcoal, was immensely helpful and instrumental in completing our transaction in time. Being first time buyers, we were unaware of many things but Deepak helped us to find a way and was always a phonecall away. It definitely reduced our stress and the process very smooth. Will definitely recommend them to everyone.”

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Posted 1 week ago

“I have used John Charcol for numerous mortgages over the years and without fail they have been first class at every stage. I would not go anywhere else and recommend them thoroughly!”

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Posted 1 week ago

“Brilliant service. Always have been. And they contact me when my policies are ending and get straight into sorting out the new ones for me. Could be any better. I recommend the team as much as I can to people.”

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Posted 2 weeks ago

“Andrew was able to obtain a mortgage for me after i struggled to get one. His service was second to none. He was quick, always offering advise and helped me to understand everything i needed to know along the way. Since my house purchase 3 years ago now, Andrew has now been able to obtain a mortgage for my daughter and is guiding her through the process too as a FTB. I have also now recommended him to my sister! If you have any doubts with your mortgage advisor then rest assured you wont with this firm, truly is a blessing in disguise. Give them a try and you wont be dissappointed.”

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Posted 2 weeks ago

“Samm was very efficient and helpful - thank you!”

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Posted 2 weeks ago

“Leigha McShane was amazing throughout my first-time buyer mortgage process. Super responsive, incredibly informative, and made everything so much less stressful. She’s a real asset to John Charcol—couldn’t have done it without her!”

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Posted 2 weeks ago

“Thomas was very helpful and professional in providing the suitable product range for my needs”

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Posted 2 weeks ago

“Thank you Thomas for arranging our life insurance was a straight forward and easy process , highly recommend”

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Posted 2 weeks ago

“Andrew was absolutely amazing! He guided us through the process of buying our first home. Would definitely recommend him to any other first time buyers who aren’t sure how everything works!”

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Posted 2 weeks ago

“Ryan was very good, spent alot of time going through the information and my questions afterwards”

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Posted 2 weeks ago

John Charcol is rated 4.9 based on 2,750 reviews