John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.89

4.9 Rating 3,101 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,101 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Meg has been fantastic, she has gone above and beyond, Would strongly recommend them. Thank you.”

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Posted 2 days ago

“very professional and pleasant to chat. well done and carry on with the good work!”

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Posted 2 days ago

“Andrew Ireland - Great experience working with this mortgage broker! They were professional, responsive, and explained everything clearly throughout the entire process. They made what could have been a stressful experience feel smooth and straightforward, and helped secure a great mortgage deal. Highly recommend to anyone looking for reliable and friendly mortgage advice.”

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Posted 2 days ago

“Joshua Ellis delivered an exceptional service from start to finish. Eloquently explaining the different policies and finding the best cover to meet my needs. His commit and perseverance was admiral as the duration for completion too some time.”

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Posted 3 days ago

“Excellent service from start to finish with Louise Keating. She kept the right amount of enquiry and monitoring of progress and was always there to offer excellent advice and support She looked for the very best rates and achieved them.”

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Posted 4 days ago

“Although this was back in October last year, I wanted to take the time to leave a review to thank David Donaghy at John Charcol for the excellent support and advice he provided while helping me find the right life insurance to support my mortgage. David was incredibly helpful and friendly throughout the whole process. He took the time to clearly explain the different options available and helped me find the policy that best suited my circumstances and my mortgage. He made what could have been a complicated process feel straightforward and stress-free, and I really appreciated the time and care he put into making sure everything was right for me. I would highly recommend David and the team at John Charcol to anyone looking for clear advice and great support when arranging life insurance or mortgage protection. I wouldn’t hesitate to recommend them to my family and friends.”

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Posted 5 days ago

“This is the second time I've taken out life insurance/critical illness/income protection etc via John Charcol, and I'd definitely recommend. Mohit Patel was very thorough, helpful, flexible and gave considered advice.”

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Posted 5 days ago

“Excellent service from Shaun and Eniko Kormendi for getting my mortgage completed. I have used them many times and they have always been professional, efficient, and very helpful throughout the whole process. Highly recommended – 10/10 service!”

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Posted 5 days ago

“We recently worked with Daniel Smith at John Charcol. Reviewing insurance and protection needs is never the easiest process, but Daniel was patient, concise and incredibly thorough throughout. He guided us through everything with clarity, kindness and a great sense of humour. It ended up being a very smooth process and his advice was invaluable.”

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Posted 5 days ago

“I recently worked with James Clark at John Charcol, who did a fantastic job tailoring life cover and income protection to my specific needs. As a first-time buyer, I especially appreciated him recommending that we set everything up in a trust, a crucial step I wouldn't have thought of on my own. James provided expert, proactive advice that gave me total peace of mind, and I highly recommend his services.”

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Posted 6 days ago

“I was assisted by Adam. He was excellent throughout the process. His communication was clear and straightforward, and he was very transparent when presenting the different quotes and policy details. He took the time to explain the cover properly so I could understand exactly what I was considering, without any pressure. I also appreciated how patient he was while I took time to think through the options. He was very helpful when comparing the policies he sourced with quotes I had obtained myself, which gave me confidence that I was making an informed decision. Overall, a very professional and supportive experience. I’d happily recommend Adam to anyone looking for clear advice and a thorough approach to insurance.”

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Posted 1 week ago

“Such a great people, so helpful, and professional. Definitely recommend them.”

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Posted 1 week ago

“John Charcoal consistently offer excellent customer service. They go above and beyond”

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Posted 1 week ago

“I have used John Charcol multiple times for my mortgage and insurance needs. Lauren has always made things stress free and straight forward for mortgage purposes, and Dan Smith has shown he has his clients needs at the heart of his insurance advice. I would strongly recommend both if you are looking for honest, stress free advice.”

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Posted 1 week ago

“Shaahid has been brilliant, once again, with our remortgage. We’ve been clients for the last 4 years and we’ve been so pleased with his advice, flexibility and hard work. Thank you.”

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Posted 1 week ago

“I recently used Edward Coombs as my mortgage adviser to purchase my first property and I couldn’t recommend him enough. Edward is friendly and professional. He took the time to explain everything in detail to ensure I had a thorough understanding of the process and the various steps. He was always on hand to answer questions and ensured the whole experience ran smoothly. I will absolutely be returning to Edward for all my mortgage needs in the future.”

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Posted 1 week ago

“I am happy with the recommendation provided in this protection policy plan it is clearly written and reflect the discussion that generates it. I would recommend the services of JOHN CHARCOL to friends who need the services provide by JOHN CHARCOL”

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Posted 1 week ago

“Excellent service, certainly recommend”

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Posted 1 week ago

“The remortgage of our property was made easy. A good rate was sourced and a great deal of time and effort was spent on our behalf speaking with our rather unhelpful and inaccurate solicitors. We’ve used John Charcol several times over the past 20 years always with the very best of service.”

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Posted 1 week ago

“Lauryn was so helpfull in this whole process makimg it seamless”

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Posted 1 week ago

John Charcol is rated 4.9 based on 3,101 reviews