John Charcol Reviews

Name: John Charcol
Address: Drivers Wharf, Northam Road, Southampton (GB), Hampshire
Rating: 4.89

4.9 Rating 3,228 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,228 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from a very friendly and knowledgeable team of Karolina and Gemma - no question too small for them to answer, along with some good advice on the market. Would deffo use again!”

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Posted 18 hours ago

“Samm was a great help. Very friendly and professional and explained everything very well. Thank you Samm.”

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Posted 1 day ago

“Thank you Matthew Tyler at John charcols, Matthew’s been a massive help in helping us secure the right mortgage, went above and beyond, our circumstances changed and Matthew was always there to support and help adapt the lending options to those changes, and very speedy on communication.”

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Posted 2 days ago

“Fantastic service. Elliott really helped us to arrange our Life Insurance.”

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Posted 3 days ago

“James was very helpful, patient and explained things clearly. I would definitely recommend them.”

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Posted 3 days ago

“Lauryn Hodgson was extremely helpful in explaining all our protection needs and finding the most suitable policies. We found Lauryn to be very knowledgeable, friendly, kind, quick to respond to emails and to follow up on developments.”

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Posted 3 days ago

“Daniel Smith is so helpful and amazing to get you the insurance you need Thank you”

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Posted 3 days ago

“Great overall experience using John charcoal. Every step of the way was perfectly explained and I was provide options for each decision. Took the stress out of buying my first home”

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Posted 4 days ago

“This was an amazing journey , am really happy with the service l received , John Charcol is the best when it comes to service, their prices are so affordable. I recommend them”

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Posted 5 days ago

“Nick was wonderful. Explained everything in detail answered all my questions and was very patient and friendly. Thank you for all your guidance, help and assistance with the insurances , you made the process very clear and understandable.”

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Posted 6 days ago

“Michael has been of great help with my mortgage application. I have had a lengthy and overcomplicated process with the lender but Michael has guided me patiently through the process and helped unblock blockers.”

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Posted 1 week ago

“James was very helpful in helping me get cover and made it so easy for me he always worked around my busy work schedule and would highly recommend to others”

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Posted 1 week ago

“Leanne Dewey - amazing help - so professional - do not look elsewhere Thank you so much. Other doors had close but our dream has come true thank you again - so glad I search online and read other reviews - 100% from start to finish”

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Posted 2 weeks ago

“Helpful, knowledgeable and efficient”

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Posted 2 weeks ago

“Both Adam, who helped me put together the right Protection plan for me, and Martin, my broker, were fantastic people to work with. Honestly my view of John Charcol as a result of working with them both is that they're a very thorough and considerate company that places a real emphasis on client satisfaction. Thanks to both Adam and Martin for all their help!”

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Posted 2 weeks ago

“Excellent and professional service and executed everything in a timely manner”

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Posted 2 weeks ago

“James Clark is an asset to the company. Friendly, thorough, understanding and very professional. Thank you James.”

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Posted 2 weeks ago

“Very clear and calm at every point of discussions. Also tingly with appointments”

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Posted 2 weeks ago

“⭐⭐⭐⭐⭐ A huge thank you to Paul for his support throughout a complex mortgage transaction. Professional, knowledgeable and responsive from start to finish. His guidance and persistence helped navigate several challenges and achieve a successful completion. Highly recommended.”

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Posted 2 weeks ago

“Daniel Smith was very helpful and patiently guided us through the available options for us. Very happy with the service.”

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Posted 2 weeks ago

John Charcol is rated 4.9 based on 3,228 reviews