John Charcol Reviews

Name: John Charcol
Address: Drivers Wharf, Northam Road, Southampton (GB), Hampshire
Rating: 4.90

4.9 Rating 3,323 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

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4.9

Based on 3,323 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jenna was incredibly patient, responsible and professional throughout my mortgage application. She worked very efficiently and helped secure my mortgage really quickly. I am extremely satisfied with the whole service and would highly recommend her.”

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Posted 3 hours ago

“We had an absolutely incredible experience with Athavan! As first-time buyers, we initially found the mortgage process quite daunting, but Athavan made the entire journey so much easier with his knowledge, professionalism, and reassuring support. He took the time to explain everything clearly and simply, was always available to answer our many questions, and made us feel supported and confident every step of the way. His advice and guidance were invaluable, helping us secure the best mortgage for our needs. What really stood out was how Athavan went above and beyond his role, offering support and guidance throughout the entire process, including surveys, insurance, solicitors, and so much more. We genuinely couldn’t have asked for a better person to guide us through such an important milestone. We would wholeheartedly recommend Athavan to anyone looking for a mortgage adviser, especially first-time buyers. Thank you, Athavan, for making what could have been a stressful experience such a positive one!”

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Posted 3 days ago

“I have recently renewed my mortgage and Jessica was extremly helpful and efficient in getting this sorted. I would not hesitate to recommend John Charcol to anyone looking for a great Mortgage service and also recommend Adam who again helped greatly in finding and suggesting an appropriate protection product for me.”

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Posted 3 days ago

“Excellent level of service provided by Shaun Boyle and Alexa West that enabled me to complete my remortgage within the timeframe I had set for completion.”

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Posted 4 days ago

“Excellent service, regular updating on process and best deal reviews throughout were really reassuring.”

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Posted 5 days ago

“We instructed John Charcol for our first mortgage and just again for the mortgage renewal. The service has always been exceptional and the team very friendly. We used John Charcol for our life insurance, one of which took the best part of 5 years to sort. Daniel was patient and encouraging the whole way through to signing. Thank you!”

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Posted 5 days ago

“Ezra has helped me with remortgaging and advance on my flat and is highly professional and I would highly recommend him.”

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Posted 6 days ago

“James was extremely helpful in arranging life cover for me as we buy a new house. It was slightly complicated by various factors including my age but James found the best policy and arranged everything for us very promptly and efficiently. I would recommend John Chacol for all aspects of house buying - mortgages, insurance and life cover”

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Posted 6 days ago

“Ryan was great to work with. Made everything really digestible and easy to understand and not stressful at all!”

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Posted 6 days ago

“Esra from John Charcoal made my mortgage renewal a seamless process. I would highly recommend them.”

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Posted 1 week ago

“Stephen Brown, literally the only constant over the sale and purchase of our new property. Stephen is seemingly on speed dial seven days a week 24 hour, amazing communicator and incredibly professional. I really will return to Stephen when we look to remortgage in the future. Brilliant service and we can’t thank him enough.”

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Posted 1 week ago

“James Clark couldn't have been more helpful. He listened to what I wanted to achieve and provided a number of clear options for income protection and critical illness cover - never topics which are fun to discuss but James made it quick, clear and simple to put cover in place. Wouldn't hesitate to recommend James. Thanks again.”

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Posted 1 week ago

“Ezra helped with a difficult remortgage and has always been very helpful and speedy. I had Ezra and Meg for my first remortgage and have returned to John Charcol again because of their work.”

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Posted 1 week ago

“Randeep has been absolutely excellent. Many thanks! Highly recommended”

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Posted 1 week ago

“Michael W has been very professional and genuinely interested in helping find the best product. This has been consistent over the several years he's been providing mortgage advice. Strongly recommend”

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Posted 1 week ago

“Bilal has been our saviour throughout our entire property purchase process. My fiancee and I are first time buyers and we wouldn’t have got the house at the price we did had it not been for him. He’s guided us through the stages with so much grace and we owe all of our completion to him!”

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Posted 2 weeks ago

“I have been very impressed with several team members I interacted with at John Charcol. They were polite, professional and genuine. They made the process feel so easy. Would definitely use again or recommend.”

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Posted 2 weeks ago

“Stephen Brown was so knowledgeable, helpful, thorough and consistent. His communication is excellent and he provided us with regular updates. He actively updated us when rates improved. We couldn’t ask for a better service from Stephen”

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Posted 2 weeks ago

“Big thanks to Athavan, who helped us from start to finish, it was a long journey but he didn’t steer us wrong once! I would definitely recommend John Charcoal & Athavan, he comes with a wealth of knowledge & is extremely responsive. Thanks again Athavan!”

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Posted 3 weeks ago

“I can not thank Athavan enough! From start to finish he helped us obtain our dream home! I can't fault the service at all! And would recommend john Charcol! - thanks again Athavan for all the work you put in for us.”

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Posted 3 weeks ago

John Charcol is rated 4.9 based on 3,323 reviews