Login

Start Free Trial Are you a business?? Click Here

John Charcol Reviews

4.9 Rating 2,774 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

4.9

Based on 2,774 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

Write Your review

Tell us how John Charcol made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Attentive, to the point, on the ball and always courteous”

Helpful Report

(Southampton) - Posted 8 years ago

“Alex and co have been on the ball from the word go. a slight issue with maybe having to get an "approved" solicitor for the lender but this was sorted out in quickly enough. I am already pushing my friends and family to use your services. Top guys!!”

Helpful Report

(Southampton) - Posted 8 years ago

“Succeeded in meeting my needs for both a fixed-rate mortgage and house and contents insurance in an efficient and effective way”

Helpful Report

(Southampton) - Posted 8 years ago

“Angela listened to all our requirements, kept us up to date and we felt completely informed at all times. This is the second time Angela has looked after us, and I can highly recommend. Thanks Again!”

Helpful Report

(London) - Posted 8 years ago

“Excellent customer service provided by Randeep Sodhi - clearly understood our requirements, chased up best options for us and then managed smooth process to completion. Thank you.”

Helpful Report

(Southampton) - Posted 8 years ago

“remortgage process very simple, JC handled everything with the provider, did not have to do a thing.”

Helpful Report

(Southampton) - Posted 8 years ago

“Very friendly yet professional, found solutions to my requirements and very prompt.”

Helpful Report

(Southampton) - Posted 8 years ago

“Excellent customer service.”

Helpful Report

(Southampton) - Posted 8 years ago

“Very clear and supportive help and advice at every stage.”

Helpful Report

(Southampton) - Posted 8 years ago

“Hi, I would like to say massive thanks to Angela who helped us from day one until we got our mortgage. Thanks to you guys, we now have a new home. We were told it was going to be difficult by a lot of mortgage brokers with husband working overseas. But with the expertise and very friendly staff you have, especially, Angela, we now have our new home. she explained everything and made sure we were happy with the package and service provided. She checked in on us and also with her advice we were able to get everything done in record time. I would and will recommend your company to anyone, family and friends. Thanks to Helen and her team in Southampton for all the help. You guys took the stress out for us with your friendly, professional and helpful staff.”

Helpful Report

(London) - Posted 8 years ago

“Extremely professional & helpful, Nahid is a credit to the company with his wealth of knowledge , explaining the complicated buts in layman's terms & always willing to go the extra mile in assisting me throughout the whole process..”

Helpful Report

(Southampton) - Posted 8 years ago

“Simon & Helen at John Charcol were always very easy to get hold of and were always very helpful with their communication and responses to our questions - helping us solve a tricky mortgage problem really well. We are very satisfied with their services and will be happy to recommend and use them again ourselves in future.”

Helpful Report

(Southampton) - Posted 8 years ago

“Prompt friendly service”

Helpful Report

(Southampton) - Posted 8 years ago

“Very proactive and helpful, always pleasant and friendly communications. Use of convenient ways to contact e.g. texts for quick updates, e-mails for more weighty matters. Mostly took the pain out of filling in forms. There were a couple of times where better knowledge of the requirements would have reduced my workload and the overall time taken or where data already gathered could have been used rather than needing to provide it again.”

Helpful Report

(Southampton) - Posted 8 years ago

“Excellent customer service from Penny and Megan. Prompt responses and diligent in finding the best mortgage for me.”

Helpful Report

(London) - Posted 8 years ago

“-Speedy response to emails -friendly and easy to talk to -helpful and answered all questions and concerned -10/10 service”

Helpful Report

(Southampton) - Posted 8 years ago

“Brilliant customer service”

Helpful Report

(Southampton) - Posted 8 years ago

“Fast communication was key - my mails were responded to almost immediately keeping me up to date on the progress of the remortgage.”

Helpful Report

(Southampton) - Posted 8 years ago

“We got the mortgage applied for at great rate???? Ps jordon needs a pay rise and finished at 5.00pm and no she did not pay us to say that) just very good at her job!”

Helpful Report

(Southampton) - Posted 8 years ago

“Great team, did what they said they would do, on time.”

Helpful Report

(Southampton) - Posted 8 years ago

«
1
2
...
116
117
118
119
120
»

John Charcol is rated 4.9 based on 2,774 reviews