Login

Start Free Trial Are you a business?? Click Here

John Charcol Reviews

4.9 Rating 2,775 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

4.9

Based on 2,775 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

Write Your review

Tell us how John Charcol made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and customer friendly . Special mention for Jordan and Christine outstanding correspondence and knowledge aswell as a very friendly service I felt very comfortable dealing with these two ladies”

Helpful Report

(Southampton) - Posted 9 years ago

“We highly recommend simply finance. Erin and Helen dealt with our remortgage and I must say they were fabulous. Kept us informed all the way by text ,emails and telephone calls. They always got back to us if we had any concerns and made us feel valued. We came across this company by searching the web and I must say we had concerns as we had no idea if anyone could help us. So glad we found you, I feel a new door has opened for us and the future is looking good. So thank you. K. Hodgson.”

Helpful Report

(Southampton) - Posted 9 years ago

“You make the whole process even Longer . You also try to confuse people and the whole process can be done much more efficiently without simply finance. Totally Usless .I had to tell broker of this product was not told by him and communication between your people who should be assisting is ridiculous . Please share comment with who you like . I won't be using you again???? Thank you ????”

Helpful Report

(Southampton) - Posted 9 years ago

“This is a fantastic company to deal with . Helpful knowledgable staff who are on your side from day one through to completion . My experience is of a company who will always do their very best for you , far beyond what can reasonably be expected . Very highly recommended”

Helpful Report

(Southampton) - Posted 9 years ago

“In January 2015 I decided to cash in my private pension as I wished to purchase a property. With all the publicity concerning the change and being aged 74 I decided I needed some help as I only required to take some of my entire pension and re invest the remainder with a "Drawdown" in case I needed further income. I found "Simply Finance" by way of the Government free hand book and my financial adviser Steve Davis could not have been more helpful. He handled everything for me and he was always available to speak with in case of any question I had. I would certainly recommend "Simple Finance" Colin Steed”

Helpful Report

(Southampton) - Posted 9 years ago

“After sending the papers to the wrong solicitor our costs increased by £150 for the loan interest and extra solicitor time while this loan offer was sent to the correct solicitor -so not impressed at all”

Helpful Report

(Southampton) - Posted 9 years ago

“Excellent service received from all parties at Simply Finance. As with all services, communication is key and I couldn't fault the communication received from Hayley Tutton the Mortgage Broker through to the processing team. Our needs were listened to and at no point were we pushed to take any product that we didn't need or want. Would highly recommend this company to anybody who wants a straight honest talking service”

Helpful Report

(Southampton) - Posted 9 years ago

“I'm really not sure what value Simply Legal added to the process.”

Helpful Report

(Southampton) - Posted 9 years ago

“A very professional and fast job they did. I was kept updated at all times. Great Service and I stronly recommend this business.”

Helpful Report

(Southampton) - Posted 9 years ago

“All of the team have been wonderful with the service given to me in purchasing my new house. Many thanks to Katherine Beattie, Helen Butler & Kiran Roath for making the mortgage, life assurance and home insurance process an incredibly smooth process. The team has gone out of their way to keep me informed every step of the way, and even with texts on my day of completion. Natasha”

Helpful Report

(Southampton) - Posted 9 years ago

“Every member of the team are polite, helpful & offer genuine advice. I have used the Company twice now and will be happy to use again !”

Helpful Report

(Southampton) - Posted 9 years ago

“Absolutely excellent service, made so easy, stress free and kept to every promise and time-scale given, would definitely use again and would also recommend to everyone.”

Helpful Report

(Southampton) - Posted 9 years ago

“We have had nothing but outstanding service for simply finance. The people there are also outstanding at their job from Simon, Rachael peach and Jordan Moore. Thanks you so much for all the help, support and just for being great. Martin & Victoria McAuley-Eccles.”

Helpful Report

(Southampton) - Posted 9 years ago

“Celeste our mortgage advisor was 1st class from start to end. She found us the best deal and assisted us in securing life cover as well as other insurance policies that we are very happy with. Helen was our mortgage processor and cant compliment her highly enough, she was informative and played a key role in getting the funds in 24 hours allowing us to exchange and complete on the same day. We are so grateful for this, as we met the deadline for submitting our daughters school application (just). Thank you very much, we would definitely recommend all involved to anybody looking for a mortgage.”

Helpful Report

(Southampton) - Posted 9 years ago

“I had recently reached the age of 65 and was able to take my private pension. With new laws coming in April 2015, the whole process seemed very daunting, the were unbelievable amounts of press coverage and advice on what you options were. Eventually after reading and searching for our bet options, we decided on Simply Finance. I cannot begin to describe how fantastic they were, after an initial phone call an appointment was made for a face to face meeting. The advisors name was Steve, he was friendly, knowledgeable and made us feel very comfortable. Steve asked us questions gave us impartial advice told us the low risks and high risk investments. Never once did he influence us one way or the other. After we made our decision the process was very straight forward, Again my wife and I cannot express how fantastic our advisor and Simply Finance were. I would recommend them without hesitation and we will certainly use them again for further advice with any financial matters,”

Helpful Report

(Southampton) - Posted 9 years ago

“Excellent service , friendly accommodating advisor who knows their business. Kept very well informed during the whole process No worries or stress what so ever during the entire re mortgage process thanks.”

Helpful Report

(Southampton) - Posted 9 years ago

“Simply finance was recommended by my sister and I know she loves me because Simply has never failed me. Lisa R was and is fantastic. Simply shows you possibilities and opens doors. They are honest informative and very very friendly. Brill”

Helpful Report

(Southampton) - Posted 9 years ago

“Helpful and reliable advice, much appreciated.”

Helpful Report

(Southampton) - Posted 9 years ago

“Dave Conford is excellent at his job,I will working wit him from now on,great professional”

Helpful Report

(Southampton) - Posted 9 years ago

“only issue,and maybe trival,but over the weeks to do my remortgage,i had emails from numerous people,where when I used you before,i only had one person to do it from start to finish. thanks again thank you lisa”

Helpful Report

(Southampton) - Posted 9 years ago

«
1
2
...
125
126
127
128
129
»

John Charcol is rated 4.9 based on 2,775 reviews