Login

Start Free Trial Are you a business?? Click Here

John Charcol Reviews

4.9 Rating 2,775 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

4.9

Based on 2,775 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

Write Your review

Tell us how John Charcol made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Helpful organisation found both Matt (broker) and Tom (Processor) extremely helpful, thank you”

Helpful Report

(Southampton) - Posted 9 years ago

“Really friendly staff and they helped my family get a mortgage when others would not help us. Yes, we may be in a high interest mortgage but what Simply have done is help us get back on the property ladder after having financial issues after a 'builders from hell' problem that nearly left us bankrupt, having to sell our family home after getting onto debt. But now we have a fresh start and we would like to thank personally Alison Etherington and Helen Butler.”

Helpful Report

(Southampton) - Posted 9 years ago

“Very helpful in everything that happened with buying my first house”

Helpful Report

(Southampton) - Posted 9 years ago

“Simply Finance were 'simply' wonderful. Very attentive, always available whenever I had a query, and always happy and willing to help. A great service altogether! I would be happy to recommend anytime.”

Helpful Report

(Southampton) - Posted 9 years ago

“Great service from Paul and his support team. I would recommend them to others.”

Helpful Report

(Southampton) - Posted 9 years ago

“This is my third mortgage application I've done with Simply Finance. I'm leaving this review today because Simply Finance have been CONSISTENTLY good, which is very important to me. I've now found a company I can continue to use for all my mortgages, and have the confidence that they'll always provide the kind of service I've received so far. Also, a special thank you to Lisa, who is a credit to the company. Thank you!”

Helpful Report

(Southampton) - Posted 9 years ago

“Both Jake and Helen were professional and very prompt in their dealings with me”

Helpful Report

(Southampton) - Posted 9 years ago

“'Very Good' understates how I rate Simply Finance! From the initial on line response through to the completion of the mortgage, I have been delighted with Simply Finance. I do not feel they could have done more and were extremely persistent in dealing with the very poor solicitor provided by the lender. I have no hesitation in recommending them. Many Thanks!!”

Helpful Report

(Southampton) - Posted 9 years ago

“I was very pleased with the service from both Nahid Hussain and Tom Clifford. They were both very helpful in keeping me up to date with the remortgage process and I would recommend Simply Finance in the future. Also the solicitors Gordons Property Lawyers were a credit to the whole process. Thank you very much and I will be using your services in the coming year on at least one other remortgage. Regards Jamie Thomas”

Helpful Report

(Southampton) - Posted 9 years ago

“I always felt that my advisor returned my e-mails promptly and answered all my concerns. My loan had to be organised very quickly as I had to purchase my new home right away to accommodate the people moving into mine.”

Helpful Report

(Southampton) - Posted 9 years ago

“Swift,easy, hassle free transactions. Enough said! Steve blinman and team a very well done to you.”

Helpful Report

(Southampton) - Posted 9 years ago

“Lisa Rolfe has been thoroughly proffesional yet again. She is the main reason we keep coming back to Simply.”

Helpful Report

(Southampton) - Posted 9 years ago

“A very efficient friendly service,I was given regular updates on how my mortgage application was proceeding ( my previous experience was having to chase person dealing with my mortgage application on several occasions ! ) I am & will be recommending Simply Finance to friends & family in the future.”

Helpful Report

(Southampton) - Posted 9 years ago

“Communication wasn't the best all the time between the company but the two men who dealt with our mortgage were nice and friendly . took a little longer than expected due to incompetent solicitors !”

Helpful Report

(Southampton) - Posted 9 years ago

“Everyone as Simply Finance was excellent from first contact through to completion. We got a great deal on the mortgage itself and no hard sell on associated insurances etc. There were some tricky parts so we were very grateful to have experts on hand to guide us through. I have always been reluctant to use a broker in the past and tried to do it myself but I will not hesitate in the future.”

Helpful Report

(Southampton) - Posted 9 years ago

“Brilliant service. Very efficient. Friendly and caring. Totally recommend them”

Helpful Report

(Southampton) - Posted 9 years ago

“Excellent professional service throughout. Very friendly and competent staff. Great communication rough out the application process. Highly recommended”

Helpful Report

(Southampton) - Posted 9 years ago

“They were very efficient and courteous. Our remortgage completed very quickly and with a minimum of red tape. I would definitely use them again.”

Helpful Report

(Southampton) - Posted 9 years ago

“I've used Simply Finance on a number of occasions and they are always extremely good. You are kept informed through out and they chase both the mortgage company and solicitor regularly. Highly recommended!”

Helpful Report

(Southampton) - Posted 9 years ago

“Fantastic team at Simply particularly Celeste and Daniel first class service would highly recommend thank you”

Helpful Report

(Southampton) - Posted 9 years ago

Thanks for the positive review, we look forward to helping you again when you need us!

Posted 9 years ago

«
1
2
...
126
127
128
129
130
»

John Charcol is rated 4.9 based on 2,775 reviews