John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.89

4.9 Rating 3,002 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,002 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found them very help full in a stress full time”

Helpful Report

(Southampton) - Posted 9 years ago

“I was advised by Jyotin in relation to my first property purchase. Jyotin was professional and extremely helpful when dealing with any of my queries. He was always available to help throughout the process and as a first time buyer his guidance and advice made a huge difference.”

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(London) - Posted 9 years ago

“Jyotin has been extremely helpful and a pleasure to deal with. He's always friendly, and available to answer questions and explain things. I have been very impressed with his level of service. He has made something very complex (to those who are new to mortgages) feel simple and manageable. Thank you Jyotin!”

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(London) - Posted 9 years ago

“We have been extremely happy with the service we received from John Charcol and would not for one moment hesitate in recommending them to others. They were highly professional, knowledgeable, informative, polite and cheerful in the face of the adversity we encountered when we had a stumble with our purchase at the eleventh hour! An absolute pleasure to do business with!”

Helpful Report

(Southampton) - Posted 9 years ago

“Jake was always helpful and Helen Butler was excellent with the follow ups of my mortgage application.Many thanks. Colin Antell”

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(Southampton) - Posted 9 years ago

“Kiran and Dan took all the leg work out of our new deal for us Took care of everything guiding us through every step”

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(Southampton) - Posted 9 years ago

“Very professional, kept me on the loop at all stages, made things clear and easy to digest and kept stress to an absolute minimum. Highly recommended”

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(Southampton) - Posted 9 years ago

“The team were able to get us the exact mortgage that suited our needs, where no-one else could. They kept us updated throughout the purchase process and I would highly recommend them”

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(Southampton) - Posted 9 years ago

“Attentive, to the point, on the ball and always courteous”

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(Southampton) - Posted 9 years ago

“Alex and co have been on the ball from the word go. a slight issue with maybe having to get an "approved" solicitor for the lender but this was sorted out in quickly enough. I am already pushing my friends and family to use your services. Top guys!!”

Helpful Report

(Southampton) - Posted 9 years ago

“Succeeded in meeting my needs for both a fixed-rate mortgage and house and contents insurance in an efficient and effective way”

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(Southampton) - Posted 9 years ago

“Angela listened to all our requirements, kept us up to date and we felt completely informed at all times. This is the second time Angela has looked after us, and I can highly recommend. Thanks Again!”

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(London) - Posted 9 years ago

“Excellent customer service provided by Randeep Sodhi - clearly understood our requirements, chased up best options for us and then managed smooth process to completion. Thank you.”

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(Southampton) - Posted 9 years ago

“remortgage process very simple, JC handled everything with the provider, did not have to do a thing.”

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(Southampton) - Posted 9 years ago

“Very friendly yet professional, found solutions to my requirements and very prompt.”

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(Southampton) - Posted 9 years ago

“Excellent customer service.”

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(Southampton) - Posted 9 years ago

“Very clear and supportive help and advice at every stage.”

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(Southampton) - Posted 9 years ago

“Hi, I would like to say massive thanks to Angela who helped us from day one until we got our mortgage. Thanks to you guys, we now have a new home. We were told it was going to be difficult by a lot of mortgage brokers with husband working overseas. But with the expertise and very friendly staff you have, especially, Angela, we now have our new home. she explained everything and made sure we were happy with the package and service provided. She checked in on us and also with her advice we were able to get everything done in record time. I would and will recommend your company to anyone, family and friends. Thanks to Helen and her team in Southampton for all the help. You guys took the stress out for us with your friendly, professional and helpful staff.”

Helpful Report

(London) - Posted 9 years ago

“Extremely professional & helpful, Nahid is a credit to the company with his wealth of knowledge , explaining the complicated buts in layman's terms & always willing to go the extra mile in assisting me throughout the whole process..”

Helpful Report

(Southampton) - Posted 9 years ago

“Simon & Helen at John Charcol were always very easy to get hold of and were always very helpful with their communication and responses to our questions - helping us solve a tricky mortgage problem really well. We are very satisfied with their services and will be happy to recommend and use them again ourselves in future.”

Helpful Report

(Southampton) - Posted 9 years ago

John Charcol is rated 4.9 based on 3,002 reviews