John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.89

4.9 Rating 3,002 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,002 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

Write Your review

Tell us how John Charcol made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff friendly, service very good, keeps you updated with progress. Staff are a credit to Simply Finance, will continue to place my business with the company and continue to recommend Simply Finance to our friends, family & work associates. Thank-you”

Helpful Report

Posted 10 years ago

“I find Simply Finance superb in terms of their expertise, contacts, processing efficiency and general awareness of my personal situations and aspirations. For me personally, as one who has a demanding day job and eventful diary outside of work hours, there is no other option but to provide my requirements to Simply Finance to deal with. Everyone I have dealt with has been exceeding professional and helpful. I personally won’t go anywhere else for new products, financial cover and general guidance...”

Helpful Report

Posted 10 years ago

“prompt polite and very helpful all round an in particular, steve davies.”

Helpful Report

Posted 10 years ago

“I had the pleasure of completing my 'Fixed Term Annuity' with Steve. Simply Wealth and Steve took good service to a whole new level. I was constantly updated on progress once we had chosen the right product for me, and the completion of the transfer from one provider to the new product and provider was amazingly fast. Steve tolerated my phone calls and emails with urgency and patience I could not recommend Steve and Simply Wealth any higher a ‘First Class Company with First Class Financial Advisers'.”

Helpful Report

Posted 11 years ago

“First class service from all the staff at Simply Finance especially Rachael, Hayley & Emily. They were very knowledgeable, courteous, friendly and professional. Would recommend the company to anyone looking for great personal service.”

Helpful Report

Posted 11 years ago

“We worked with Norman Taylor and he was amazing!!! We trusted him instantly he was interested in us and going the best for us We can not thank him enough for helping to make our dream house come true”

Helpful Report

Posted 11 years ago

“The rep, Chris Fisk, was very friendly, knowledgeable, reliable and helpful. Couldn't have asked for a better service.”

Helpful Report

Posted 11 years ago

“Hayley did a great job in finding me a better mortgage than the one i had without costing me any money. Anyone i spoke to at Simply Finance was approachable and easy to communicate with making my mortgage change simple”

Helpful Report

Posted 11 years ago

“Professional, reliable, courteous, prompt service”

Helpful Report

Posted 11 years ago

“Guided me through getting a mortgage for the very first time. The people I dealt with were extremely helpful, got me a very good deal, and assisted me with all the questions I had. Recommended using Simply to friends and family already, as I was really impressed with their service.”

Helpful Report

Posted 11 years ago

“i would recommend you to anyone in celeste harris she is a great addition to you team se was always great in helping me out and i have knoe problems with using you're company again”

Helpful Report

Posted 11 years ago

“Ben was very helpful and made the whole process go through smoothly and quick. I would recommend dealing with him @ Simply Finance.”

Helpful Report

Posted 11 years ago

“Most helpful at all stages, easy for me to understand ! thanks.”

Helpful Report

Posted 11 years ago

“During our difficult period. We contacted simply finance for help. We put all our finances in their hands and they sorted out a new mortgage,insurance and utility bills. We were very satisfied with the help they gave us. They kept in touch every step of the way and would recommend anyone needing financial help.”

Helpful Report

Posted 11 years ago

“Excellent service from the Team Particularly Hayley the initial sales person I dealt with.I am in sales myself and understand the pressures to exceed your targets but did not feel that I was just a "number". The whole process was seamless and transparent and more importantly the charges were very fair! Well done guys!!”

Helpful Report

Posted 11 years ago

“Simply Finance came to my rescue 3 years ago when I was selling my house and buying another smaller house and needed a smaller mortgage than I had at the time. Owing to the financial crisis it was very difficult for some without a formal employment record to get a re-mortgage even though I had a loan to value ratio of only 20% for the new house (i.e. a mortgage of £150,000 on a property value at £750,000). I was at my wits end but Simply Finance, with great professionalism, knew the market intimately and were able to help me immensely, promptly and with fabulous customer care. I cannot speak more highly of them as they were life savers at the time.”

Helpful Report

Posted 11 years ago

“I was very impressed with Simply Finance - Rachel Peach was excellent, with a first rate knowledge of the mortgage market. She managed to find one for me, a self-employed sole trader, where many others had failed. Would highly recommend. Elizabeth”

Helpful Report

Posted 11 years ago

“absolutely no problems at all. we were recommended by a friend to your services. we were not disappointed . would recommend simply finance to anyone.”

Helpful Report

Posted 11 years ago

“Michael Nicholson went to great lengths to overcome our problems - got us a great deal with Halifax and overall it was a first class experience.”

Helpful Report

Posted 11 years ago

“Very helpful company would recommend on with my second morgage with them.”

Helpful Report

Posted 11 years ago

John Charcol is rated 4.9 based on 3,002 reviews