John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,770 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,770 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic client service. Steered us through the process with real commitment and a “can do” attitude. Very impressed”

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Posted 6 years ago

“A great service from start to finish! Really good communications throughout from friendly and helpful staff. They saved me a good chunk of money as well. Highly recommended!!”

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Posted 6 years ago

“Found the perfect mortgage to suit our needs. Not easy to match a mortgage to a group of four and yet still achieve excellent repayments. The waves were smoothed for us and when the process hit the doldrums Kat and Tom did whatever was necessary to speed things along via their contacts within the bank. We have absolute confidence in this team and would not hesitate to seek their expertise in future. We will be recommending them to anyone we know who happens to be looking for a mortgage.”

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Posted 6 years ago

“I have been using John Charcol for more than 30 years. Their team is always clear and easy to work with and they always get me a great deal.”

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Posted 6 years ago

“Remortgage organised with no fuss. Thank you”

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Posted 6 years ago

“Listened to what we needed and simply cracked on sorted it all out for us from beginning to end - took all the worry away from us -Very professional and prompt in all interactions - thank you for all of your help -so grateful”

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Posted 6 years ago

“They sorted out our mortgage, chased up progress regularly and arranged for the mortgage to be extended several times due to delays from the seller. Tom Clifford was excellent dealing with this and kept me updated all the way.”

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Posted 6 years ago

“Very efficient broker who found us some great rates and we completed the process quickly!”

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Posted 6 years ago

“Molly and Chantelle worked very hard to ensure my requests were brought to a satisfactory conclusion so well done both.”

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Posted 6 years ago

“Good professional advice, good process support and clear communication.”

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Posted 6 years ago

“Good clear communication and very friendly. Very reasonable and we’re always happy to help. Thanks Riza.”

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Posted 6 years ago

“In the past few days, we've completed a Buy to Let mortgage on a property. Kathryn and Mia from John Charcol were excellent every step of the way. Great communication, helpful, responsive and proactive in getting around the occasional bump in the road - thank you both very much. Highly recommended.”

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Posted 6 years ago

“We were very pleased the way Hailey Kow conducted pour remortgage with his years of experience on the Mortgage market and his knowledge of the London real Estate market”

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Posted 6 years ago

“Excellent experience. Easy to engage with and regular communication and a great service.”

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Posted 6 years ago

“I am very pleased with the way my claim has been dealt with, the staff were very helpful and updated me throughout the process.”

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Posted 6 years ago

“Different products explained well and thoroughly. Our broker was patient with us during the decision making process and helped to evaluate the best options for us. We felt that we were in good hands.”

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Posted 6 years ago

“Made our remortgage very easy despite some early complications. Thanks Sergio and Iain”

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Posted 6 years ago

“Lucy and Paula kept me informed throughout and found me an excellent deal. This is the second time I have used John Charcol. Thank you both”

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Posted 6 years ago

“Fantastic professional personal service.. kept in the loop all the way and worked incredibly hard to get us what we needed.”

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Posted 6 years ago

“Amazing service and communication the whole way through the process. Would highly recommend the team at John Charcol and we are so grateful for their hard work securing our mortgage. Special thanks to Nigel, Penny and Katy.”

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Posted 6 years ago

John Charcol is rated 4.9 based on 2,770 reviews