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John Charcol Reviews

4.9 Rating 3,002 Reviews
99 %
of reviewers recommend John Charcol
Company Reviews Metrics Info
4.9
Based on 3,002 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read John Charcol Reviews

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021
Vicent A
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Bridget
Verified Reviewer
“I had the pleasure of Angela Darko as my consultant who deserves an award for outstanding service. The details of my mortgage she explained with clarity. Her expertise is second to none. Patient, efficient and knowledgeable. As a result, the process was seamless. Thank you!”
Helpful Report
(London) - Posted 8 years ago
ANNABEL
Verified Buyer
“fairly straightforward”
Helpful Report
(Southampton) - Posted 8 years ago
Rita
Verified Buyer
“Very professional service with all the representatives I had contact with.”
Helpful Report
(Southampton) - Posted 8 years ago
Paula
Verified Buyer
“We had a very good mortgage advisor Donna-Gail Linsdell”
Helpful Report
(Southampton) - Posted 8 years ago
Lynne
Verified Buyer
“They were extremely patient with a complicated mogage, kept me informed throughout the process, ( huge praise for Helen), and got me the best deal on the market.”
Helpful Report
(Southampton) - Posted 8 years ago
Mark
Verified Buyer
“Excellent communication throughout the process.”
Helpful Report
(Southampton) - Posted 8 years ago
Stephen
Verified Buyer
“Great service from staff that are focused on getting a good result, good communications, good products and an understanding of my needs as a customer.”
Helpful Report
(Southampton) - Posted 8 years ago
Susan
Verified Buyer
“Remortgaging made very easy , supported and informed Thanks to both Sarah and Chantelle who actually felt like friends throughout the process”
Helpful Report
(Southampton) - Posted 8 years ago
Barbara
Verified Buyer
“We managed to get a good deal on our remortgage and were kept informed at every step.”
Helpful Report
(Southampton) - Posted 8 years ago
Atiyeh
Verified Buyer
“great service”
Helpful Report
(Southampton) - Posted 8 years ago
Francesca
Verified Buyer
“The staff dealing with my case Sarah and Louise have been brilliant throughout. My case had several complications and took a while to complete but they never gave up on me. They were friendly helpful and supportive throughout every stage and I valued their expertise and commitment to my customer needs. Thank you for your super service.”
Helpful Report
(Southampton) - Posted 8 years ago
Anis
Verified Buyer
“Even though i did not get my preferred solution, not the fault of John Charcol, JC did get me the second best result, which saved me money. Jordan Moore was great and very helpful.”
Helpful Report
(Southampton) - Posted 8 years ago
Susan
Verified Buyer
“Nothing was to much trouble. Brilliant service and customer care.”
Helpful Report
(Southampton) - Posted 8 years ago
Paul
Verified Buyer
“They were always some one you could get hold of and if they say they call you back they did all the staff really friendly and helpful would use again without a doubt”
Helpful Report
(Southampton) - Posted 8 years ago
Anonymous
Verified Reviewer
“Very Easy to deal with, good communications update. All in all very satisfied.”
Helpful Report
(Southampton) - Posted 8 years ago
Anonymous
Verified Reviewer
“A pleasure dealing with all of the team, kept informed at all times. would recommend their services.”
Helpful Report
(Southampton) - Posted 8 years ago
Elizabeth
Verified Buyer
“Very helpful, supportive and friendly”
Helpful Report
(Southampton) - Posted 8 years ago
Robert
Verified Buyer
“Good service and very good recommendation/product.”
Helpful Report
(Southampton) - Posted 8 years ago
Charlie S
Verified Reviewer
“I am very happy with Steve Brown's service at John Charcol. He did everything by the book and went further than he needed to in advising me throughout my remortgaging process. A very good adviser indeed and I will use him again for future mortgages. Thank you once again Steve.”
Helpful Report
(London) - Posted 8 years ago
Rishard C
Verified Reviewer
“Steven Prior was outstanding in ensuring that my remortgage completed. He was very diligent, efficient and always able to provide sound guidance. Steve is always available and has been highly professional in his handling of my requirements. It's been a pleasure dealing with him.”
Helpful Report
(London) - Posted 8 years ago
John Charcol is rated 4.9 based on 3,002 reviews
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