John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,772 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,772 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“May advisor Randeep is fantastic, he was very helpful and reassuring throughout the process, and helped sort out the complexities along the way (porting an existing mortgage and extending it with additional borrowing to sell our home and buy a new house, with bullet repayments). He was very responsive and seemed to be always available when I needed to speak to him. I expect it was not the easiest case, and I am quite demanding, but Randeep was excellent and I would be happy to recommend him to anyone.”

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Posted 7 years ago

“Great service, Friendly people, quick to respond or call back. Updates without having to chase. Clear process and time lines. Thank you especially to Kiran and Riza.”

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Posted 7 years ago

“Emma was particularly good at understanding our requirements for the two mortgages and sourcing good products to match. Communications were very good during the sourcing stage and the getting formal statements of offer from Virgin Money and Metro Bank in a reasonable timescale. My contact with JC Ltd staff was always met with staff who were polite and cheerful and efficient in moving matters along.”

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Posted 7 years ago

“Riza and Simon were both excellent -5* and I would thoroughly recommend John Charcol to others. I’ve put 4 stars not 5 though due to their recommendation of APL as their preferred conveyancers who were probably the worst company I have ever dealt with!”

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Posted 7 years ago

“Excellent work from the assigned Broker-Mohammed Hashim”

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Posted 7 years ago

“Good personal service and follow up on all queries. Really pleased with the rate and term for my fixed term mortgage”

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Posted 7 years ago

“Sergio was absolutely brilliant. He made the process simple and easy for me. He kept me up to date every step of the way. I would highly recommend Sergio to anyone. 10/10”

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Posted 7 years ago

“Sener Topal is a top notch professional and was extremely happy with the services provided on behalf of your firm. He ensured that his personal focus and attention helped me to obtain the Mortgage on a fast track. Many thanks and best wishes”

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Posted 7 years ago

“Fantastic service arranging my remortgage 5⭐ service!!”

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Posted 7 years ago

“really great service, tailored to my needs with quick and informative responses. Andrew was a pleasure to work with, many thanks”

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Posted 7 years ago

“I was extrembly impressed with the service provided from the very first phone call. They were able to provide me with exactly what I required and I had complete confidence in their ability to deliver as promised.”

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Posted 7 years ago

“Very friendly and helpful, this is my second time dealing with John Charcol and also a different member of JC staff then I had before. I would recommend John Charcol as on both times dealing with them I have found them always willing to help.”

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Posted 7 years ago

“Our adviser, Randeep Sodhi, was highly knowledgable, commercial and most importantly a pleasure to deal with. I was impressed by the patience he showed to us as first-time buyers even after two-aborted purchases. We would definitely recommend Randeep and John Charcol to colleagues, friends and family.”

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Posted 7 years ago

“I was dealing with Randeep Sodhi throughout the application process. He found me a very good product and was extremely helpful in progressing my application. I give him 10 out of 10. Regards, Roger Nutkins”

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Posted 7 years ago

“A very friendly and professional service throughout. I always felt that there was a ‘personal’ approach and excellent attention to detail. Happy to, and indeed already have, recommended Stephen Brown and John Charcol to a friend. JC will be my port of call with any future mortgage requirements. Dealing with a broker was so much easier than trawling around high street providers, and ended up with a better deal and less hassle. JC offered good value for money.”

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Posted 7 years ago

“Great and knowledgable service; prompt replies to our queries and very patient”

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Posted 7 years ago

“John Charcol provided me with a list of remortgage options which were competitive. Also the mortgage adviser was knowledgeable and communicative at all times. Thanks”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Great service, efficient and easy to deal with for our remortgage. I can strongly recommend John Charcol and Randeep Sodhi and team particularly.”

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Posted 7 years ago

“Excellent service, kept us up to date at all times, very efficient at finding the mortgage we wanted, helpful and personable staff.”

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Posted 7 years ago

John Charcol is rated 4.9 based on 2,772 reviews