“PING!!! AND THERE GOES MY £700 DOUBLE GLAZED WINDOW FRAME. It’s in this wonderful companies terms and conditions you see so it’s not their responsibility. Interesting that on my pre visit assessment I was told about inconsequential things that could be damaged like wallpaper but the high end tariff items like my £6k double glazed windows didn’t get a mention. I suppose the company were concerned that I’d do what I would have done had I known,that is not given them £1020 for the work. Still I. should have itemised the terms and conditions just like everyone else does,so their damage is down to me. The problem,my house is infested with bed bugs. The day prior to the work I ask a company pest control person to come to my property to make certain the insects in question were bed bugs. There seem to have been a communication problem because when the gentleman arrived and I asked him to identify the insects,he looked surprised and said. “I don’t work for Pest Control”). He bravely have a stab at a few insects names and eventually landed on bud bug. So to the extermination day. Leaving aside the £700 damage,what does the £1020 much vaunted Premier Service get you. Well it got me one young man of tender years at 9:30 in the morning. When I vacated the premises at 10:30 the heat treatment had not as yet started. When I returned at 5:15 pm.the lad had gone. Disappointingly he’s had failed to leave a message regarding the broken window frame. Have the the bed bugs like the young gentleman departed from my home.Sadly they are still trusting their proboscis into my veins at night and sucking out my blood. So not too happy I fired off an email to JG PEST CONTROL,and then another when they didn’t reply,and blow me if they didn’t ignore that one too. It was only after my tale of woe entered the public media that they bothered to get in touch. I am an ancient crone and this frankly has been one of the most dispiriting experiences of my life.”
“Waste of time and money. Feel duped.
Paid £419.99 for a fly chemical treatment.
Spent several days bagging clothing and bedding in preparation for the visit.
Home security footage confirmed the visit lasted no more than 20 minutes and that certain chemical treatments were applied. However I do not consider the results value for money or effective as fly activity was still in evidence after the visit.”
“Avoid at all costs, nearly £300 for less than one hours work,I paid for 3 visits but have heard nothing after the first visit, they don't bother answering phone calls or emails as well as messages,the chap who came to my property seemed professional enough and had a good manner but I feel as if I've been conned”
“Avoid this company at all costs. Can’t believe they actually get away with trading! I called them at 11am today to resolve a mouse issue at my property, in the kitchen. A couple of hours later a worker came round with only plastic gloves on, looking for the mouse, then left literally 5 mins later (time recorded on my ring bell) saying can’t find the mouse.
I paid £120 after speaking to a guy regarding the issue who assured me someone will come round and eradicate the issue however this was not the case. Even before the payment I stressed how I had a 6 month old baby and I need this matter resolving as soon as however this was not the case. I called back 3 times to get clarification on the matter however ignored. I recommend for you to just book with the local council who charge similar prices and actually do a decent job than these idiots who operate on daylight robbery and no professionalism.”
“Avoid avoid avoid. The sales pitch is world class but the ability to "eradicate" rats from your property is non-existent. They confirmed there were rats in my property and that they were getting in but that is as far as their "expertise and professionalism" and £360 got me - nothing I or anyone else with half a brain did not already know!! They then wanted to sting me for another £420 for installing a £80 one way valve! Save yourself the £360 and just buy some rat poison and suffer the horrendous smell of decomposing rat as JG Pest Control won't be able to offer you any more than that! Wish I had read the YELP reviews before using this company. I am not sure Google review is an accurate reflection of this company!”
“This is the kind of business you don't want to touch. Dishonest and entitled thieves. Called at 11.30am today and it was my understanding I was paying £240 for three visits to deal with an issue, seal, follow up and check. An email later confirmed that they would try to do all of this in one visit, the first, and then would only return for future visits if the issue persists and I provide proof etc. £240 for one guaranteed visit which I was told would be 45mins is bonkers. I requested a refund pretty much immediately, 40 minutes later. They have decided to keep 50%. £120 for literally doing nothing. Hoping credit card will charge back the rest. White collar crime at it's finest. Vile people. Vile business. Go elsewhere.”
“Competitive quote for work given and the person I dealt with gave me confidence that work (wasp nest) would be carried out professionally. Job carried out promptly and kept informed on timing of attendance. Remedial work successful.”
“A charming young man came and sprayed my wasps and told me what to do if they returned within a short while. He did a very good job and the wasps have all gone. Thanks”
“I contacted JG Pest Control about 0730 in the morning as a wasps nest had got seriously out of control on our front porch. They were at my door by 1100 and the chap explained everything to me. He then carried out his work and within 20 minutes or so had left. We haven't had a wasp since!
It is only slightly more expensive than getting the local authority to do it but they take around 2 weeks to get to you so well worth the money.”
