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JG Pest Control Reviews

4.2 Rating 1,407 Reviews

82 %

of reviewers recommend JG Pest Control

Company Reviews

4.2

Based on 1,407 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

JG Pest Control 5 star review on 8th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a very traumatic time for my partner and her son and there was no aftercare. Once payment had been made my partner was unable to move back in, spending a fortune on hotels and B&B's.We tried to contact the company on numerous occasions to receive one email to tell us to rebook an UNSATISFACTORY service.. We will NOT be recommending this service.”

Posted 4 months ago

“Just because bees was not visible when they arrived was unable to help but cost me money not many people can afford in these hard times”

Posted 8 months ago

“I got a quick response and while all other companies refused saying it’s too early for bees to setup a colony JG pest was very keen to take money and take up the job. they send someone who simply said it’s not bees but wasp and that he don’t have the right spray and left doing nothing turned out the other companies were right there was no nest, it was not the season.”

Posted 8 months ago

“The pest remover who was sent initially was too scared to climb a ladder. Since you had been told the wasp next was at the edge of the roof of a two storey house this was very odd. The following day you sent someone who could climb and he did a very good job, but the delay deferred the repair to the roof.”

Posted 1 year ago

“They are expensive and wanted to charge again for continued wasp activity because we didn’t report it within 3 weeks. We were away and so it wasn’t possible.”

Posted 1 year ago

“Very expensive”

Posted 1 year ago

“Unfortunately we had 2 engineers attend to this job and neither would climb up a ladder to inspect the bees nest. We had to pay another company to attend and treat the nest”

Posted 1 year ago

“Taking long to give a quote and have to ring everyday to be told someone will ring me.”

Posted 1 year ago

“Phone service and turnaround were v good. However, we had bees and were sad they had to be destroyed (as they apparently embedded in our wall). We chose JG as website claims that you try everything to save bees….but the technician gave the impression he’d never moved a bee in his life, and told me with delight that any bees leaving the area for other nests would contaminate and kill bees in those locations too. I know it’s sometimes unavoidable to destroy a nest but the impression I was left with was that your default is to eradicate, as that is cheaper and much less effort..,”

Posted 1 year ago

“They sorted my home's minor mouse problem OK, but my other property with tenants was an administrative disaster. On two occasions the driver could not find a parking place near the house and drove away. I carried on waiting for him and only learned what happened when I phoned the office. And they kept referring to me (a female) as Mr. on their documents in spite of being asked not to.”

Posted 2 years ago

Hi Caroline, Thank you for taking the time to leave a review. I do apologise for the issues around parking, as you can appreciate the property is in London so parking can be difficult at the best of times. In regards to the documentation, I have since rectified this for you but again please accept my apologies for this. If you need anything further please do not hesitate to reach out. Leigh Fowler

Posted 2 years ago

“Recieived a 50% refund as they couldn't do the job requested.”

Posted 2 years ago

“I heartily agree with the criticisms of other reviewers. I wish I not called in this company in a panic - should have read the reviews. I wonder why I can only see favourable reviews on their website? I've spent a lot of money, still have a problem and am on my 5th day of wasting a whole day for a visit that's just been cancelled. The two stars are for the cheerful and friendly staff - it's the system at fault.”

Posted 2 years ago

“First visit was fine, called them to treat a wasp issue no issues, afterwards. The problem however persisted, more wasps being seen in premises a week later. So called them a 2nd time, their advice was buy a tin of insecticide. Will never use this service ever again.”

Posted 2 years ago

“Expensive, felt pressured to use them and pay from the initial phone call. Later discovered the council would have done the job for a third of the price. After 10 days loads of groggy wasps in the house. Difficult to contact them for a 2nd visit, emails not answered and took ages to get customer services to answer the phone. Told they would not be available for 7 days. They did however send someone in 4 days when I made a fuss. Could do better!”

Posted 2 years ago

“Very expensive for the service. If its a small problem shop around as I madr a kneww jerk decision and paid a lot for 5 mins work which I could have done myself in fairness. The chaps who came out were nice, nonetheless.”

Posted 2 years ago

“They were able to visit the following day after booking, the technicians were very friendly and understanding and quite thorough in their work. The low rating is due to the cost, they couldn't find a nest so in the end I paid £180 for the technicians to look for a nest and then place two bug bombs in the loft.”

Posted 2 years ago

“Just to put my comments into context, they got rid of the wasps. However, I did not price check heir quote sufficiently, and they turned out to be at least twice as expensive as a competitor who subsequently dealt with a similar problem with a neighbour. The "operative" who turned up lacked professionalism in both manner and absence of any protective clothing.”

Posted 3 years ago

“The wasps have not been cleared they are still flying in and out from under the roof tile.”

Posted 3 years ago

“Miner bees not obliterated, still many holes in ground.”

Posted 3 years ago

“The wasp nest has been treated twice and the wasp activity is just as bad.”

Posted 3 years ago

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JG Pest Control is rated 4.2 based on 1,407 reviews