Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,645 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,645 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

Jane Clayton 5 star review on 6th December 2025

Beth C

459

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company and the fabric was delivered so quickly . Highly recommend !”

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Posted 3 years ago

Thank you for your review! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“Our Roman blind is a top quality product. It was custom made but even so was delivered in a timely manner. Prior to ordering I was even clear advice on the phone. The blind was expertly finished and we are delighted with it.”

Jane Clayton 5 star review on 24th November 2022

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Posted 3 years ago

Thank you for your review Steve! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Faulted goods buyer beware”

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Posted 3 years ago

“Brilliant, fantastic customer service. Great delivery and very quick communication. Beautiful wallpaper. Strongly recommend.”

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Posted 3 years ago

Thank you for your kind review Gosia! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Very clear and transparent website. Products are easy to order and delivered promptly and in good condition.”

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Posted 3 years ago

Many thanks for your kind review Agnieszka!

Posted 3 years ago

“Helpful & efficient”

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Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Very professional service, I received my beautiful fabrics super promptly, I highly recommend Jane Clayton.”

Jane Clayton 5 star review on 9th November 2022

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Posted 3 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Wallpaper we ordered was delivered safely and very promptly. Would have no problem recommending this company or using again”

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Posted 3 years ago

Thank you for your kind review Chrissy! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Absolutely astounding service from Jane Clayton! After I phoned customer services to enquire about placing an order, I requested a fabric swatch. That arrived promptly. I then ordered a made to measure pair of wave curtains in a beautiful Wemyss fabric. They arrived in a couple of weeks and they were perfect. The price was much cheaper than I had been quoted elsewhere too. They were well packaged and I would use this company again and highly recommend them.”

Jane Clayton 5 star review on 8th November 2022

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Posted 3 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“I ordered the fabrics and a couple of samples. Fabrics had arrived very quickly. It was really faster than I ever expected. And velvets are really stunning. I had some problems getting the samples, because of customs policies, but the Team from J&C helped me to sorted out. So I'm very satisfied! Many thanks to everybody!”

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Posted 3 years ago

Thank you for your lovely review Pavla!

Posted 3 years ago

“Ordered 3 sets of curtains on 6 - 8 week delivery. Ready for delivery within 3 weeks, we had to delay UPS delivery by a further week, we were away. Rescheduling the delivery to suit us was easy. Curtains were nicely packed and we are very happy with the finished product - a quality job. Thank you.”

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Posted 3 years ago

Thank you for your review Steve! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Great service thank you very much”

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Posted 3 years ago

Many thanks for your kind review!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for your review Vivienne! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Ordered a bespoke bedhead and to my delight, it surpassed my high expectations. It wasn't cheap but well worth the money. It will transform the look of the bed and the whole room. Thank you Jane Clayton for doing such a good job.”

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Posted 3 years ago

Thank you for your lovely review India! We are so pleased to hear that you are happy with your made to measure headboard! We look forward to hearing from you again soon.

Posted 3 years ago

“Fabric looks and feels good. Colour was as expected. Thank you.”

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Posted 3 years ago

Thank you for your lovely review Iain!

Posted 3 years ago

“Very good customer service and am very pleased with the rug I bought.”

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Posted 3 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Very good the company”

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Posted 3 years ago

Many thanks for your kind review Ioan!

Posted 3 years ago

“Cannot recommend this company enough. My curtains were perfect in every way .”

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Posted 3 years ago

Thank you for your kind review Christine! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Great fabrics and trim and competitive prices particularly in the sale.”

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Posted 3 years ago

Thank you for your lovely review Caroline!

Posted 3 years ago

“Delightful telesales professional and caring when I ordered arrived the following day packaged properly will use this company again thank you”

Helpful Report

Posted 3 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

Jane Clayton is rated 4.8 based on 10,645 reviews