Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,642 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

Lindsey L

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service & beautiful wallpaper. Would be happy to order online with this company as very reliable - highly recommend.”

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Posted 3 years ago

Thank you for your kind review Angela! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Excellent service and prompt delivery of items...would recommend them if buying wallpaper.”

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Posted 3 years ago

Thank you for your kind review Mark! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Blue rug paid £95. It came and we loved it. 9 months down the line the pattern has faded and strange worn down lines are starting to show. No what I’d expect less than a year on. Disappointing.”

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Posted 3 years ago

Thank you for your feedback. We are so sorry to hear you are disappointed with the quality of your rug. If you would like for us to investigate this further, please could you get in touch with us at theteam@janeclayton.co.uk and we will be happy to help.

Posted 3 years ago

“Super service, very prompt and great quality. Lovely stuff!”

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Posted 3 years ago

Thank you for your lovely review Marcus!

Posted 3 years ago

“Ordered plush velvet curtains and cushions. Very happy with quality and customer service. Look great in my living room”

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Posted 3 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future Anna!

Posted 3 years ago

“Very pleased with my purchase, good value with a discount so chose Jane Clayton. Efficient delivery timing too.”

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Posted 3 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review!

Posted 3 years ago

“I took a chance to order my curtains on line. Well it was a fantastic experience. My curtains only took 3 weeks to arrive. They were absolutely perfect, very well made.Jess who I contacted before ordering was very helpful. I cannot recommend them enough. Will use them again without hesitation .”

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Posted 3 years ago

Thank you for your lovely review Chris! We are so pleased to hear that you are happy with your made to measure curtains! We look forward to hearing from you again soon.

Posted 3 years ago

“Wonderful company with such a beautiful selection of fine fabrics and papers. Their sample service has been amazing and they sent through the wallpaper I finally settled on very quickly.”

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Posted 3 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 3 years ago

“excellent, fast service!”

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Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Flawlessly and consistently helpful with all my interior design supplies”

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Posted 3 years ago

Many thanks for your kind review!

Posted 3 years ago

“This Wallpaper is of the highest quality. Easy to Match the pattern and the overall effect is just so beautiful. I am very happy with the results”

Jane Clayton 5 star review on 18th October 2022

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Posted 3 years ago

It is great to hear that you are happy with your order. Your wallpaper looks great. Many thanks for your kind review, we look forward to hearing from you in the near future!

Posted 3 years ago

“The curtains (3 widths each and a checked fabric) were beautifully matched and well made. They were received well before the expected delivery date, too!”

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Posted 3 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains! We look forward to hear from you again soon.

Posted 3 years ago

“Web site easy to use. Quick delivery and we’ll packaged.”

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Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Fast delivery so very happy”

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Posted 3 years ago

Thank you for your review Vivien! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“Beautiful wallpaper , packed superbly a little late in arriving however , customer care service was immediate and very helpful about the situation overall very happy with service.”

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Posted 3 years ago

Thank you for your review Samantha! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Great service. I received several samples of the paper to help me make a decision, once I ordered the wallpaper it arrived quickly and was well-packed. I would definitely recommend Jane Clayton”

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Posted 3 years ago

Thank you for your review Margaret! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“The lovely curtain fabric I ordered arrived very quickly and is exactly what I wanted. Great service.”

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Posted 3 years ago

Thank you for your review Karen! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“I wasn’t aware Barnaby Gates was part of Scion. Order arrived very quickly and was well packed. Looks great on the wall.”

Jane Clayton 4 star review on 11th October 2022

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Posted 3 years ago

“Great service and quality”

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Posted 3 years ago

Thank you for your review Colette! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Excellent customer care and great prices. Item ordered was awaiting new print run which then got delayed at customs. I was kept informed at all times in an kindly and efficient manner. All my emails were answered within hours. On arrival with seller they were couriered to me to meet a deadline I had for their arrival. Amazing service. Thoroughly recommend this business.”

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Posted 3 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

Jane Clayton is rated 4.8 based on 10,642 reviews