Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,617 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,617 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

Lindsey L

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

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“Lovely rug, just what I wanted. Good liaison. Thank you.”

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Posted 11 months ago

“I ordered wallpaper. The price was good. Quality is very good. Service from Jane Clayton was superior. Highly recommend.”

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Posted 11 months ago

“Love the paper Disappointed with the packaging”

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Posted 11 months ago

“Very impressed with our new made to measure Roman blinds. The exact fit! Great quality item. Whilst not cheap, you get what you pay for these days and for what we received we paid a very fair price”

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Posted 11 months ago

“Ordered fabric and it arrived 3 days later, very happy”

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Posted 11 months ago

“Fulfilled my order quickly and accurately. The wallpaper was offered at an excellent price.”

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Posted 11 months ago

“Very happy with the wallpaper, price and quick delivery , not put on walls yet but quality seems good, hopefully will look as good when up.”

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Posted 11 months ago

“Great service and delivery as usual. The fabrics are stunning and the Tulpen velour is easily my favourire. However, my the dining chairs that I am covering would not do justice to this lovely fabric. Now if I can find some Ercol frames online somewhere, that is the fabric I will come back to. Thanks JC&Co.”

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Posted 11 months ago

“I recently purchased Sanderson Harlequin Wallpaper through the company as it was very good value with a quick delivery. Unfortunately on delivery the box had been damaged and two rolls were missing. I contacted Jane Clayton and the matter was dealt with very efficiently and the missing rolls were delivered a few days later. I would definitely use the company again.”

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Posted 11 months ago

“Great website, I spoke to customer service and they were excellent. My made to measure blinds arrived in good time and excellent quality.”

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Posted 11 months ago

“arrived promptly well packaged , nice product with good discount hence why I used this company”

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Posted 11 months ago

“Excellent prompt service and delivery”

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Posted 11 months ago

“Excellent service.”

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Posted 11 months ago

“Absolutely beautiful curtains. I was nervous as we ordered from Switzerland just sending measurements and pictures and took the material just from the website but the quality , the pleating ans the lining and the fit were immpecable !!! Would 100000 percent buy again !!!”

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Posted 11 months ago

“On time, fantastic. Very easy ordering. Will come back. Thank you.”

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Posted 1 year ago

“Very quick delivery and good sale on wallpaper. Will shop again.”

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Posted 1 year ago

“Great efficient service however samples sent are too small especially if requesting samples of patterned paper which incorporates far design more than the sample received. I have no problem in paying for the sample but in comparison to other online wallpaper samples received, would not be happy to use this company again.”

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Posted 1 year ago

“Lovely samples, quick delivery.”

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Posted 1 year ago

“Beautiful fabric, perfect for my new curtains. The price was competitive and the material was lovely quality.”

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Posted 1 year ago

“Thank you so much for the wonderful Service I received from Jane Clayton. A wonderful selection of Fabrics was available and purchased easily. The Fabric I ordered was sent directly to a manufacturer to make a chair. Courier problems meant my parcel went astray. I got in touch with Jane Clayton a wonderful lady called Emily, who was so very helpful and polite and the problem was sorted immediately, Customer Service like that is rare, I was impressed and would not hesitate to to recommend.”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 10,617 reviews