Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,898 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 18th May 2026

474

Anonymous

Anonymous // 01/01/2019

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“Best service and best quality. I am so happy with all the products I bought from Jane Clayton & Company!”

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Posted 10 months ago

“Very happy, always delivered next day.”

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Posted 10 months ago

“I haven’t received my order, even though I received the T&T a week ago. And I haven’t received an answer to my e-mails. I would much appreciate a response and a solution!”

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Posted 10 months ago

Hi there Marie, Thank you for taking the time to leave us a review, and we're sincerely sorry to see that you haven't received your order yet! Unfortunately your order was lost in transit with UPS, so we have raised a full free of charge replacement to be sent to you. I am pleased to see that our Customer Service team have since been in touch to keep you updated, but please do feel free to reach out to us if you have any further questions at this time, by responding on the same email trail. Sorry again for the unexpected delay, and please do let us know if we can assist further at all. Best wishes, Jane Clayton & Company

Posted 10 months ago

“Great service and lovely wallpaper. Easy to hang and we did it ourselves.”

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Posted 10 months ago

“So far very impressed with the service. Will review properly when I receive the curtains! Thanks”

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Posted 10 months ago

“Absolutely excellent service and quality items”

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Posted 10 months ago

“Excellent service. I ordered samples of wallpaper and curtain material first - both dispatched and received within a couple of days after speaking to a very helpful person on the phone. I then went ahead and ordered wallpaper and curtains to match. Wallpaper received again very promptly - excellent quality. The curtains I knew would take a few weeks, but once received were lovely and beautifully made. Couldn't fault Jane Clayton and would use again.”

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Posted 10 months ago

“Excellent speedy service.”

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Posted 10 months ago

“I Love them, I Love them all. Now we have to figure it all out :)”

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Posted 10 months ago

“A satisfied customer, will use Jane Clayton & Company again no problem. Thank you”

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Posted 10 months ago

“Fast, efficient service, as always. Fabric well packaged in case of rain.”

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Posted 10 months ago

“Samples sent through from supplier so bit of a wait,ordered at a reasonable price, delivery was quick good about six-seven weeks lead time though as coming from the supplier. All in all a good service I think if they had carried stock of what we wanted would have been superfast. So four stars but that was down to supplier will try and update about the material when the upholsterer gets hold of the material but seems good quality to me.....”

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Posted 10 months ago

“Great service. Kept me informed every step of the way as there was a slight delay in order, however wallpaper turned up earlier than expected. Very happy and would recommend to friends.”

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Posted 10 months ago

“Quality product and fatastic service ,”

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Posted 10 months ago

“I have bought several pieces of fabric from Jane Clayton and have been delighted with all of them. The service is good, they keep in touch and keep you informed, and are always helpful.”

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Posted 10 months ago

“Very pleased with wallpaper quality and price and it was really good to be able to get free samples to try out at home first. Company were very easy to deal with and deliveries arrived promptly.”

Jane Clayton 5 star review on 25th June 2025

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Posted 10 months ago

“Nice company, we bought two rolls of wall paper and they arrived the next day!”

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Posted 10 months ago

“the item is first class i am delighted looking to buying some thing else in the future thank you charles mcneilly”

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Posted 10 months ago

“Very good products I’am very happy with your service.”

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Posted 10 months ago

“Lovely wallpaper,and delivery so swift would use this company again many thanks”

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Posted 10 months ago

Jane Clayton is rated 4.8 based on 10,898 reviews