Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,018 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,018 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 27th July 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service, thank you.”

Helpful Report

Posted 11 months ago

“Opted for the larger sample which was a good choice - led to me ordering the wall paper. All o have b to do now is put b it on the wall !!”

Jane Clayton 5 star review on 4th August 2025

Helpful Report

Posted 11 months ago

“I made my order on the phone. Jane Clayton representative was extremely helpful. The ordering process was hassle free.”

Helpful Report

Posted 11 months ago

“Lovely wallpapers to consider and sample arrived promptly. Fairly expensive - but nowhere expensive as some other companies”

Helpful Report

Posted 11 months ago

“Excellent quality. Quick and efficient service.”

Helpful Report

Posted 11 months ago

“On behalf of Kriolis UAB, Vilnius, we are pleased to share our positive experience with Jane Clayton & Company. The team has been consistently professional, responsive, and a true pleasure to work with. Excellent service and a great partner for interior design solutions.”

Helpful Report

Posted 11 months ago

“Very quick sample delivery. Excellent website.”

Helpful Report

Posted 11 months ago

“Really happy with the ease of ordering and the very prompt delivery”

Helpful Report

Posted 11 months ago

“I’ve never used this company before. Prompt delivery. Very pleased with my wallpaper just choosing my next lot.”

Helpful Report

Posted 11 months ago

“Easy to order of the web and rug at a competative price. Arrived on given date and is as described and pictured. Good service, good quakity rug.”

Helpful Report

Posted 11 months ago

“Fast delivery and great product -looks and feels good quality”

Helpful Report

Posted 11 months ago

“Very good service”

Helpful Report

Posted 11 months ago

“The company are excellent to deal with. Unfortunately the photo showed stripes I thought were 1inch wide, they are 3 and half inches wide too big for my shall seat cushions.”

Helpful Report

Posted 11 months ago

“Exceptional quality, excellent products and generous fabric samples.”

Helpful Report

Posted 11 months ago

“Terrible service slow, my order still hasn’t arrived and every time I speak to someone over email I am fobbed off. Nearing on 3 weeks now without my order.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave us a review, and we are sincerely sorry to hear about the difficulties experienced with delivery of your order. Regretfully, your order was marked as delivered by ParcelForce, however I can see from recent correspondence with you that this was not the case. I'm pleased to see that our team have since raised a replacement order to be sent to you ASAP and can assure you that we are monitoring this internally. Should you require any further assistance, please don't hesitate to respond to the most recent email trail, or call us on 01761 404 505. Once again, I do apologise for the delayed correspondence and delivery issues for this order, and we will monitor your replacement order to ensure this is sent without delay. Best wishes, Jane Clayton & Company

Posted 11 months ago

“Order received very quickly, well protected and correct. Have just sent in another order for curtain fabrics. Thank you.”

Helpful Report

Posted 11 months ago

“Great company - easy to order and all delivered safely.”

Helpful Report

Posted 1 year ago

“From start to finish excellent service”

Helpful Report

Posted 1 year ago

“Excellent service- ordered 4 samples of wallpaper (you are allowed 5 I think) and they came very quickly in the post. One of the problems of lookiing at fabrics and wallpaper on monitors is that the true colours are not always true on the monitor hence the need for samples. This company has recognised this in how it delivers customer service hence the five star review.”

Helpful Report

Posted 1 year ago

“I requested fabric samples and they were despatched very quickly and my follow up questions were also answered quickly and thoroughly. I was very happy with my samples.”

Helpful Report

Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,018 reviews