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Jane Clayton Reviews

4.8 Rating 10,616 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sally S
Verified Buyer
“Fabrics always arrive quickly and very well packaged. Very happy with the service and quality of the fabrics”
Helpful Report
Posted 11 months ago
Marcella S
Verified Buyer
“I’m writing a review of the excellent customer service that I received from Jane Clayton. There was a glitch with my email and ordering information. I emailed customer service and Aimee immediately responded and sorted out my issue. My fabric has been delivered and I’m very happy.”
Helpful Report
Posted 11 months ago
Craig S
Verified Buyer
“Ordered after the specified cut-off time, and still received next day (which was a Saturday, too). Impressive service, thank you. Note - courier did deliver to incorrect address, but fortunately I have honest neighbours or could have been a very different review, but fully aware this is no fault of J&C.”
Helpful Report
Posted 11 months ago
Robert B
Verified Buyer
“Material arrived promptly, well protected and on a roll, even for just 1.5m length. Very pleased.”
Helpful Report
Posted 11 months ago
Karen S
Verified Buyer
“Very pleased with my wallpaper, fast delivery.”
Helpful Report
Posted 11 months ago
Tracey B
Verified Buyer
“Packaged well great price and fast delivery”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Swift delivery and samples presented beautifully.”
Helpful Report
Posted 11 months ago
JOHN M
Verified Buyer
“Excellent service and high quality product - at a good price. Highly recommend”
Helpful Report
Posted 11 months ago
Annette O
Verified Buyer
“One of the samples was not enough wallpaper to be able to decide on if it might work for the project.”
Helpful Report
Posted 11 months ago
Jenny N
Verified Buyer
“Good communication regarding delivery Good price and lovely fabric”
Helpful Report
Posted 11 months ago
Helen W
Verified Buyer
“Superb service. Item arrived next working day, well packaged and in perfect condition. Would 100% recommend and buy again.”
Jane Clayton 5 star review on 14th February 2025
Helpful Report
Posted 11 months ago
Gillian B
Verified Buyer
“Ordered two large samples of wallpaper, very reasonable price for size of sample and delivered within th time scale. All impressive.”
Helpful Report
Posted 11 months ago
Susan B
Verified Buyer
“Excellent service. Received item very quickly and over the moon with the wallpaper I ordered.”
Helpful Report
Posted 11 months ago
Wendy B
Verified Buyer
“Beautiful quality wallpaper. Hangs really well.”
Helpful Report
Posted 11 months ago
Rachel D
Verified Buyer
“Ordered.a variety of material.samples and 1m of fabric, as no sample qas available. All arrived in a couple of days. Good, reliable service. Thank you.”
Helpful Report
Posted 11 months ago
Rebecca S
Verified Buyer
“Ordered several samples which arrived quickly, well labeled and nice sized so I was able to see the colour texture and effect well.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Very impressed with how quickly the order was processed and delivered, very good service.”
Helpful Report
Posted 11 months ago
Caroline R
Verified Buyer
“it's a very good quality rug and good value for money. It looks brilliant in situ and I'm glad I found it. I'd have no hesitation in buying from them again.”
Helpful Report
Posted 11 months ago
Pamela F
Verified Buyer
“Quick response to my request.”
Helpful Report
Posted 11 months ago
Pam P
Verified Buyer
“Lovely rug, just what I wanted. Good liaison. Thank you.”
Helpful Report
Posted 11 months ago
Jane Clayton is rated 4.8 based on 10,616 reviews
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